Hisense BCD-720WP1BF1Z9/HC1(H) Service Manual
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Hisense BCD-720WP1BF1Z9/HC1(H) Service Manual

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借(通)用件登记
旧底图总号
B
底图总号
版本
更改单编号
出图审查 设计
标准化
日
期
批准
产 品
名称:
产 品
型号：
文 件
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文 件
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日期：
签字
日期
审核
重 要 度
冷藏冷冻箱
BCD-720WP1BF1Z9/HC1(H)
售后服务技术资料
BSSJ00004644
2022 年 1 月 3 日
重 量
比例
共 张
第 张
冰箱开发
中心
售后服务
技术资料
BSSJ00004644

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Summary of Contents for Hisense BCD-720WP1BF1Z9/HC1(H)

  • Page 1 重 要 度 产 品 名称: 冷藏冷冻箱 产 品 BCD-720WP1BF1Z9/HC1(H) 型号： 文 件 售后服务技术资料 名称： 文 件 BSSJ00004644 编号： 编 制 2022 年 1 月 3 日 日期： 借(通)用件登记 冰箱开发 旧底图总号 中心 底图总号 售后服务 重 量 比例 版本 更改单编号 签字 日期...
  • Page 2 MODEL： BCD-720WP1BF1Z9/HC1(H) Refrigerator Service Manual...

  • Page 3: Table Of Contents

    BSSJ00004644 ..........................0 1. Warning and precautions for safety ....................1 2. Appearance and structure ......................2 2.1 View of the appliance ......................2 2.2 Wind channel structure ......................3 2.3 Evaporator structure ......................3 2.4 Compressor room structure ....................4 3.
  • Page 4 6.5.1 Basic parameters ....................51 6.5.2 Checking method ....................51 6.5.3 Removing the damper .................... 51 6.6 Light ..........................52 6.6.1 Basic parameters ......................52 6.6.2 Checking method ......................52 6.6.2.1 Check the connecting wiring between light and mainboard is well or not. Repair if it is broken.
  • Page 5 7.2 Summary of repair ......................76 7.3 Regulation of repair ......................77 7.4 Practical work of repair ..................... 78 7.5 Brazing reference drawing ....................79 8. Ice maker& Water dispenser ....................... 80 8.1 Ice maker ........................... 80 8.2 Water dispenser ......................... 82 9 Fault table ............................

  • Page 6: Warning And Precautions For Safety

    1. Warning and precautions for safety Please observe the following safety precautions in order to use safely and correctly the refrigerator and to prevent accident and danger during repair. 1. Be care of an electric shock. Disconnect power cord from wall outlet and wait for more than three minutes before replacing PCB parts.

  • Page 7: Appearance And Structure

    2. Appearance and structure 2.1 View of the appliance Note! Due to unceasing modification of our products, your refrigerator may be slightly different from this instruction manual, but its functions and using methods remain the same. To get the best energy efficiency of this product, please place all shelves, drawers and baskets on their original position as the illustration above.

  • Page 8: Wind Channel Structure

    2.2 Wind channel structure 2.3 Evaporator structure 1－Fuse 2－Accumulator...

  • Page 9: Compressor Room Structure

    3－Sensor 4－Heater 5－Evaporator 2.4 Compressor room structure 1－Dry filter 2－Motorized valve 3－Power cord 4－Compressor 5－Fan Motor 6－Bottom condenser 7－Evaporation dish 8－Motorized valve 9－Connector(180°) 10－Connector(90°) 11－Water tube (white, flow to the icemaker in fridge room) 12－Water tube (white, flow to the dispenser on fridge door) 13－Water tube (white, flow to the icemaker in freezer) 14－Water tube(grey, connect with the water filter)

  • Page 10: Basic Parameters

    3. Basic parameters SPECIFICATIONS DESIGN PRESSURE HIGH SIDE / LOW SIDE 250 psig / 88 psig REFRIGERANT / AMOUNT R600a (62g) VOLUME (Refrigerator / Freezer) 25.4 (17.6 / 7.8) cu.ft RATED VOLTAGE AC115V RATED FREQUENCY 60Hz RATED CURRENT 3.0A DEFROST POWER 220W FOAMING AGENT Cyclopentane...

  • Page 11: Operation And Functions

    4. Operation and functions 4.1 Display controls Your product has one control panel which is installed on the top cover, it may be different depending on the model. Use your appliance according to the following control guidelines. When the appliance is powered on for the first time, the backlighting of the icons on the display panel will light up immediately.
  • Page 12 This button controls the ice maker. You can touch the "Ice Off" button to control the ice maker. When the "Ice Off" function light is off, the ice maker is working. If you want to close the ice maker, please touch the "Ice Off" button again until the button light is on. Freezer Temperature Control You can touch the “Freezer”...
  • Page 13 First of all, you need to purchase a new water filer. You can purchase the new filter from the retailer where you purchased your refrigerator or the Hisense after-sales service system. Before that, please check that the new filter is the same filter type that came with your...

  • Page 14: Using Your Appliance

    After you change the water filter, touch and hold the “Eco” buttons for 3 seconds to make the blinking stop. When you replace the water filter, some water may leak from the filter and lines. Please let the water flow into a pan and wipe up any leakage that may have occurred.
  • Page 15 Ventilation of appliance In order to improve efficiency of the cooling system and save energy, it is necessary to maintain good ventilation around the appliance for the dissipation of heat. For this reason, sufficient clear space should be available around the refrigerator. 1.
  • Page 16 the refrigerator doors and drawers by the following instructions. Tools you will need (Not provided): Allen Wrench (4mm) Wrench (8mm) Philips Screwdriver 2.1 Disassembling the fridge door Some models may be slightly different from pictures. If some parts shown in the picture cannot be found in your appliance, please ignore the relevant description.
  • Page 17 Re-attaching the fridge doors To reattach the fridge doors after you have moved the appliance to its final location, assemble the parts in reverse order. Caution! In case the fridge doors can’t be self-closed, please make sure the door opened more than 90°...
  • Page 18 4. Remove the 4 screws attached to the supporting frame (D). 5. Pull out the freezer door and lift it up in the direction of the arrow. Re-assembling the freezer door To reattach the drawer after you moved the appliance to its final location, assemble the parts in reverse order.
  • Page 19 2. Disassemble two fixed screws with a cross screwdriver (+). 3. Pull out the ice maker part. 4. Unplug two terminals, then take out the ice maker part.
  • Page 20 Remove the water pipe connector part 1. Remove the ice maker part. 2. Unplug the terminal. 3. Remove wire line from two buckles in the direction of arrow one by one. 4. Disassemble the fixed screw with a cross screwdriver (+), then pull the ice maker inlet cover down.
  • Page 21 5. Pull the blue water tube out in the direction of arrow. 6. Disassemble the fixed screw with a cross screwdriver (+). 7. Pull the water pipe connector part out with pliers. Warning! Switch off the appliance and disconnect it from the main power before removing or re-assembling the door.
  • Page 22 A water dispenser with a filter is one of the helpful features on your new appliance. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
  • Page 23 malfunction. Connect with the potable water only. Do not contaminate the water pipes during installation. 1. Shut off the main water supply. 2. Using a 1/4" drill bit, drill a hole into the cold water line, then install the saddle-type shutoff valve.
  • Page 24 1. Connect the water supply line to the compression fitting (assembled with a 1/4" tube, at the back of refrigerator). If you are using copper tubing, slip the compression nut (not supplied) and ferrule (not supplied) on the copper tubing(not supplied). If you are using plastic tubing, insert the molded end (bulb) of the plastic tubing into the compression fitting.
  • Page 25 3.3 Reverse osmosis water supply: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 100psi (207and 700kPa). If a reverse osmosis water system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
  • Page 26 To re-install the glass shelves, tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height (G). Then lower the front of the shelf so that the hooks can drop into the slots (H). The refrigerator compartment is also provided with a foldable shelf.
  • Page 27 Note: You can move the slider on the crisper box cover part to control the humidity in drawers, in order to prevent water desorption of food in the fruit and vegetable crisper. 4.3 Using the dispenser to get cold water and Ice Getting Cold Water The water dispenser is located in the fridge door.
  • Page 28 Water clouding phenomenon All water provided to the refrigerator flows through the filter which is an alkaline water filter. In the filtering process, the pressure of the water that has flowed out of the filter is increased, and the water becomes saturated with oxygen and nitrogen. When this water flows out into the air, the pressure plummets and the oxygen and nitrogen get supersaturated, which results in gas bubbles.
  • Page 29 When you pull the water filter, a little water can leak from the opening. This is normal. To minimize the water leaks, keep the filter cartridge horizontal when pulling it. To prevent overflow, empty the water filter tray(C) and dry around the filter case. To insert the new water filter, follow the directions below.
  • Page 30 5.Using the automatic ice maker Press ICE Off to turn the icemaker on and Off. The Ice Maker icon “ ” is off when the ice maker is functioning. Caution: The ice made by the ice maker first batches cannot be used for eating or drinking cause it is unhealthiness.
  • Page 31 To fill the ice bucket to maximum capacity after installation, follow these steps: 1. Allow your refrigerator to operate and cool down for 24 hours (or 1 full day).Waiting 24 hours will allow your ice maker to cool properly. 2. Dispense 4 to 6 ice cubes into the glass. 3.
  • Page 32 Note: The inside of the ice bucket is very cold when the refrigerator is operating. Don't reach deep inside the ice bucket. Use only the ice maker provided with the refrigerator. The water supply to this refrigerator must only be installed by a suitably qualified person. Warning! Do not put your fingers, hands or any other unsuitable objects in the chute or ice-maker bucket.

  • Page 33: Defrost Mode

    If the water line is connected, set the ice maker power switch to the ON position. The ice maker will not begin to the operate until it reaches its operating temperature of 15°F(- 9°C) or below. It will then begin operation automatically if the ice maker power switch is at the ON position.

  • Page 34: Error Display

    Start Compressor stops Defrost heaters work Evaporator temprature reach the setting point,exit defrost mode Defrost heaters stop Compressor starts several minutes delay Evaporator fans start several minutes delay 4.4 Error display 4.4.1 Error Code Trouble Diagnostic Detection image Code Description contents method value...
  • Page 35 Display error: Measuring the 0.5V~4.3V separation of voltage Environment sensor between the sensor Error housing part, Main PCB CN8 contact error, PIN No.1- No.7 disconnection, Measuring the 0.8V~4.6V short circuit. voltage Refrigerator Display error between the sensor Error of detecting Main PCB CN8 temperature PIN No.2- No.9...
  • Page 36 short circuit. 3. Replace the control PCB. 1. Checking 9V-12V the connecting is well or not. Freezer 2. Replace the Error freezer fan. 3. Replace the control PCB. Display board 1. Checking cannot send the connecting signal to main is well or not. Communication control board 2.

  • Page 37: Checking Method

    4.4.2 Checking method 4.4.2.1 Environment sensor or Humidity sensor error 4.4.2.2 Ice maker sensor error...
  • Page 38 4.4.2.3 Other sensors error Note: 1. Refrigerator sensor corresponding pin No. 2 and No. 9 on CN8 connector of main- board. 2. Freezer sensor corresponding pin No. 4 and No. 9 on CN8 connector of main-board. 4. Ice room sensor corresponding pin No. 12 and No. 9 on CN8 connector of main-board. 5.
  • Page 39 4.4.2.4 Ice maker error Eb error : 1. Check the connecting wiring between main-board and ice maker (corresponding pin No. 2~10 on CN7 & CN5 connector of main-board, as the drawing below) and repair if it is broken. 4.4.2.5 Full ice sensor error: If the ice maker doesn’t make ice, or it make ice all the time although the ice box is full, check the ice full switch is normal or not.

  • Page 41: Troubleshooting

    5. Troubleshooting 5.1 Common problem and checking Problem Possible cause & Solution Check whether the power cord is plugged into the power outlet properly. Check the fuse or circuit of your power supply, replace if necessary. The ambient temperature is too low. Try setting the chamber Appliance is not working temperature to a colder level to solve this problem.
  • Page 42 Doors are kept open too long or too often. After your installing the appliance or it has been switched off for a long time. Check that the air outlets are not blocked by food and ensure A layer of frost occurs in food is placed within the appliance to allow sufficient the compartment ventilation.

  • Page 43: Faulty Start

    This is normal. The bubbling comes from the refrigerant Hear water bubbling in coolant liquid circulating through the refrigerator. the refrigerator 5.2 Faulty start...

  • Page 44: Refrigeration Failure

    5.3 Refrigeration failure 5.3.1 Freezer compartment...

  • Page 45: Refrigerator Compartment

    5.3.2 Refrigerator compartment...

  • Page 46: Thick Frost In Freezer Compartment

    5.4 Thick frost in freezer compartment Start Is dew formed on the door Gap between Gasket Change the door gasket gasket surface? and cabinet? Is door hanged Reassemble the door down? Do doors open frequently? Explain not to open doors too frequently Is the appliance too close to heat sources?

  • Page 47: Dew In Refrigerator Compartment

    5.5 Dew in refrigerator compartment Start Is dew formed on the door Gap between Gasket Change the door gasket gasket surface? and cabinet? Is door hanged Reassemble the door down? Do doors open frequently? Explain not to open doors too frequently Is the appliance too close to heat sources?

  • Page 48: Breaking Of Light

    5.6 Breaking of light...

  • Page 49: Pipe Noise

    5.7 Pipe noise...

  • Page 50: Panel Pba Operates Abnormally

    5.8 PANEL PBA operates abnormally 1) When PANEL PBA does not light up or partially does...

  • Page 51: Circuit And Checking

    6. Circuit and checking 6.1 Circuit diagram 6.2 Mainboard 6.2.1 Checking method If the problem is probably caused by the mainboard, change it directly to confirm. 6.2.2 Removing the mainboard 1. Unplug the appliance 2. Remove the screws by screwdriver and remove the electric box cover, as picture 1. 3.

  • Page 52: Compressor

    Picture1 Picture2 6.3 Compressor 6.3.1 Basic parameters Input voltage/frequency: 115V/60Hz Input power:≤300W 6.3.2 Checking method 1. Power on the Refrigerator, when the cooling fan is working, Check if the compressor is working .If not, remove the electric box cover and check. 2.

  • Page 53: Removing The Drive Board

    6.3.3 Removing the drive board Attention: Before you removing the drive board, please unplug the appliance. Step 1. Remove the (a) screw of the drive board box by screwdriver.(pic.(1)) Step 2.Remove the drive board box following the picture (2~4). Step 3.Remove the black installation clip (b) by screwdriver following the picture (5) Step 4.Remove the white installation clip (c) by screwdriver following the picture (6) Step 5.

  • Page 54: Removing The Freezer Fan Motor

    below.  The ice maker fan motor corresponding pin No.2 and No.4 on CN5 connector of main-board, pin No. 4 connect 12V power and pin No. 2 connect GND as the drawing below. 2.Freezer fan motor Check output voltage corresponding freezer fan motor, if the voltage range between DC 9V and 12V when working conditions are met, it means the mainboard is OK, change the freezer fan motor.

  • Page 55: Removing The Condenser Fan Motor

    6.4.4 Removing the condenser fan motor Step 1. Unplug the appliance. Step 2. Remove the 6 screws by screwdriver then remove the cover as picture 1. Step 3. Remove the 1 screws by screwdriver as picture 2. Step 4. Unplug the terminal as picture 3. Step 5.

  • Page 56: Damper

    6.5 Damper 6.5.1 Basic parameters Rated voltage: DC12V Rated current: 60mA 6.5.2 Checking method 1. Check the connecting wiring of the damper is well or not, repair if it is broken. The damper corresponding pin No.1~6 on CN6 connector of mainboard, as the drawing below. 2.

  • Page 57: Light

    6.6 Light 6.6.1 Basic parameters Rated voltage: DC12V 6.6.2 Checking method 6.6.2.1 Check the connecting wiring between light and mainboard is well or not. Repair if it is broken.  Refrigerator light corresponding pin No.1 and No.3 on CN5 connector of the mainboard.

  • Page 58: Led Light Removal

    mainboard is not OK, change it. 6.6.3 LED light removal 6.6.3.1 Removing the refrigerator top light 1. Unplug the appliance. 2. Remove the light cover, as picture 1. 3. Remove the light, as picture 2. Picture1 Picture2 6.6.3.12 Removing the refrigerator side light 1.

  • Page 59: Checking Method

    Load voltage: DC5V Load current: 0.05A 6.7.2 Checking method Fridge door switch 1.Check the connecting wiring of door switch is well or not, repair if it is broken. Refrigerator freezer door switch corresponding pins as the drawing below. 2.The fridge doors switch is corresponding pin No.11 and No.20 on CN8 connector of mainboard, as the drawing below.

  • Page 60: Checking Method

    Rated voltage: AC115V; Rated power: 220W 6.8.2 Checking method 1.Check the connecting wiring of the defrost heaters are well or not, repair it if it is broken. Feezer defrost heaters corresponding pins as the drawing below. 2. Within 10 min after power on , press the button “Alarm”+“Freezer” more than 3 second. After the display illumine all the leds for 1 second and occur a long sound, it means have entered compulsory defrost mode.

  • Page 61: Removing The Display Component

    6.9.3 Removing the Display Component Step 1: Remove the display component by digging the bottom edge with fingers as the picture below. Step 2: Remove the wire connector by pressing the top of them. 6.10 Dispenser motor 6.10.1 Basic parameters Rated voltage: DC 12V 6.10.
  • Page 62 Removing the dispenser motor After you have removed the display component, you can remove the dispenser in the following steps: Step 1: Remove the function part(1) by pulling down with your hands as the picture below. Step 2: Remove the wire connector (2) by pressing the top of them.(After you have removed the function part, you can change the led light of the function part) Step 3: Remove the two screws (3) with a Philips screwdriver.

  • Page 63: Lever Switch

    6.11 Lever switch 6.11.1 Basic parameters Rated voltage: DC 5V 6.11.2 Checking method 1. Check the connecting wiring of the switch is well or not, repair if it is broken. The switch corresponding pin No.17 and No.25 on CN8 connector of the main-board as the drawing below.

  • Page 64: Water System

    6.12 Water system 6.12.1 Schematic diagram of water system Waterway design scheme...

  • Page 65: Water System Out Of The Freezer Room

    Ice make in freezer 6.12.2 Water system out of the freezer room...

  • Page 66: Water System In The Fridge Room

    1—Pipe cover 2—Connector Nut 3—Tap Water Joint Connector 4—Water pipe (white, flow into the water filter) 5—Installation clip 6—Water pipe (grey, flow out the water filter, flow into motorized valve) 7—Water filter inlet cover 8—Motorized valve 9—Water pipe (white, flow into the icemaker in freezer) 10—Water tube (white, flow into the water tank in fridge room) 11—Water tank inlet cover 12—Water pipe (white, flow into the icemaker room)
  • Page 67 1—Water tube (white, flow into the water tank in fridge room) 2—Water tank 3—Electrically operated valve (DC12V) 4—Water pipe (white, flow from water tank to the dispenser on fridge door) 6.12.4 Electrically operated valve 6.12.4.1 Basic parameters Rated voltage: DC12V 6.12.4.2 Checking method 1.
  • Page 68 6.12.5 Water valve 6.12.5.1 Basic parameters Rated voltage: 110-127V,50-60Hz,20W 6.12.5.2 Checking method 1. Check the connecting wiring between water valve and mainboard is well or not. Repair if it is broken.Water valve corresponding pin No.3,No.9 and No.11 on CN4 connector of the mainboard.

  • Page 69: Ice Maker & Ice Crusher Motor Assembly

    6.13 Ice maker & Ice crusher motor assembly 6.13.1 Checking method When the ice maker can not work, please check according to the following steps Step 1.Check water line connection Step 2.Check the connecting wiring between icemaker and mainboard is well or not. Repair if it is broken.
  • Page 70 Chapter 6.11 Lever switch. Repeat step 1 to make sure the ice crusher motor assembly is working normally. If it is not, continue with the following steps. 5. Check crusher power board The corresponding pin No.1 and No.3 on CN2 connector of the mainboard. The input voltage of crusher power board is equal to the power supply voltage.

  • Page 71: Remove The Ice Maker Part

    0.18Ω(at 20℃). If the ice crusher’s resistance value are much larger than 2.55Ω±0.18Ω, check the wire connection on the side of the ice-making room and the ice crusher connection. If wire connection are well, change ice crusher motor assembly. If not, repaired the connection, then repeat step 1 to make sure the ice crusher motor assembly is working normally.

  • Page 72: Remove The Ice Crusher Motor

    6.13.3 Remove the ice crusher motor After you have removed the ice maker, you can remove the ice crusher motor in the following steps: Step 1: Remove the four screws holding the motor part (M) with a Philips screwdriver. Step 2: Remove the third wire connector by pressing the top of it.

  • Page 73: Remove The Water Nozzle

    6.13.4 Remove the water nozzle After you have removed the ice maker and the ice crusher motor, you can remove the water nozzle in the following steps: Step 1: Remove the water nozzle by pressing the hook with a Philips screwdriver. Step 2: Remove the fourth wire connector by pressing the top of it.
  • Page 74 6.13.5.2 Disassemble the ice maker part 1. Remove two lines from buckle in the direction of arrow one by one. 2. Remove the screw holding the ice checking pole with a cross screwdriver (+). 3. Pull out in the direction of arrow A, and push down in the direction of arrow B; then take the electronic motor out.

  • Page 75: Checking The Electromagnetic Valve

    6.14 Checking the electromagnetic valve Fault phenomenon 1：Leak Detection method ：Use soap water coating on the welding place of the electromagnetic valve, pour the refrigerants into the system, to see if having the bubble, If yes, meaning the electromagnetic valve itself has the leakage. Fault phenomenon 2：Not reversing Detection method ：With the hand to touch the electromagnetic valve, and power on it ,the voltage is 100－120V, then to fell if the electromagnetic valve has reversing action or hear...

  • Page 76: Maintenance Mode

    Note： When assembly the electromagnetic valve, pay attention to mark the pipeline, avoid connection error； Due to the electromagnetic valve internal seal uses rubber material , so when welding the electromagnetic valve , the time should be not more than 5S. Long time to weld will lead to high temperature and will be transfer to electromagnetic valve internal rubber, causes the change of rubber, and may lead to electromagnetic valve abnormal work.

  • Page 77: Sensor

    compartment forced cooling- forced cooling- Motorized valve） convertible freezer compartment compartment condenser fan Convertible fan Convertible heater ice maker heater ice maker fan 6.16 Sensor When the sensor is faulty, display panel will show error code. When the faulty occurs at the initial of powering on, display panel keeps blinking its relevant 7-SEG tube and the refrigerator go into the emergency operation mode.
  • Page 78 R-T table T(℃) T(℉) RT(kΩ) T(℃) T(℉) RT(kΩ) 10.4 10.9 11.5 12.2 12.8 13.6 14.3 15.1 16.0 16.9 17.9 18.9 20.0 21.2 22.4 23.8 25.2 26.7 28.3 30.0 31.9 33.8...
  • Page 79 The Humidity Sensor Humidity Sensor: The voltage between CN8 #7 and #5 is 5V; Read the voltage between CN8#7 and #3; Humidity-Voltage Table...

  • Page 80: Cooling System Repairing

    7. Cooling system repairing 7.1 Refrigeration system The refrigerator system is Single cooling system: Compressor discharges high temperature high pressure R600a gas refrigerant Refrigerant enters anti-condensation pipe， bottom condenser and condenser, and one after another, then becomes middle temperature high pressure liquid after condensation Refrigerant enters dry filter,water and imperity will be filtrated...

  • Page 81: Summary Of Repair

    7.2 Summary of repair...

  • Page 82: Regulation Of Repair

    7.3 Regulation of repair...

  • Page 83: Practical Work Of Repair

    7.4 Practical work of repair...

  • Page 84: Brazing Reference Drawing

    7.5 Brazing reference drawing making evaporator Refrigerant flowing direction Welding point...

  • Page 85: Ice Maker& Water Dispenser

    8. Ice maker& Water dispenser 8.1 Ice maker 8.1 .1 Common problem and checking Proble Possible cause & Solution Check whether you had selected and turned on “Ice off”. Please turn it off and it will take at least 8 hours to make ice. If the temperature of freezer is higher than -5°...
  • Page 86 If there are more than 5 pieces of ice in the ice box, check that the frequency of taking ice is higher than the speed of ice making. The ice making capacity is 12 kg/24 h. Check whether activate “Child Lock”. Check whether Error Code“ER”...

  • Page 87: Water Dispenser

    8.2 Water dispenser 8.2.1 Common problem and checking Problem Possible cause & Solution Check whether activate “Child Lock”. Check whether activate “Ice off” function. Refer to the “4 Operation and functions” to check if the refrigerator is working normally. Check whether the end of the water filter is properly inserted to the water supply system properly.
  • Page 88 Check whether the tank is installed to the correct position. Inspect if water pipe and one-way valve are installed to the correct position. If not, adjust to the correct position. Check whether water tube connect with one-way-valve correctly and the red lock in right place. (refer to below picyure).

  • Page 89: Fault Table

    9 Fault table 9.1 Fault table 9.1.1 Common problems Customers' Process complains Fault Cause or remedy (service /Phenomen technician) • Some food, containers or Odours from wrapping cause odours. Odours; Smell bad compartments # The interior need to be cleaned. •...
  • Page 90 • This is not a sign of failure and does not affect lifetime appliance. Noisy • A refrigerant circulating sounds like Noise; •Refilling the through the cooling system gurgling, Slight noise; cooling of the appliance changes its rustle, Regular noise system.
  • Page 91 with the water balance, and adjust the adjustable feet to •compressor. ensure that the appliance is firmly standing on a level and hard surface. • This is not a sign of failure and does not affect lifetime appliance. • The materials in the Noise;...
  • Page 92 the adjustable feet to ensure buffer the appliance is in stable (56372). status. •compressor. • Surrounding temperature too high. • Door opened too often or for too long time. • Door not closed correctly (possible impurities door). • Too much foodstuffs in the appliance.
  • Page 93 • Repair is carried out by • authorized Servis. operation of cooling system elements (leakage). • This is not a sign of failure and does not affect lifetime appliance. • With every opening of the door, the humidity in the air enters the interior and accumulates on the coldest part...
  • Page 94 • Door opened too often or for too long. • Door not closed correctly (possible impurities • Gasket. door). • The door. Ice or frost • Door wasn't sealed well. build up in the Ice/Icing; • Installation interior of the Ice formed in •...
  • Page 95 •compressor. •The operation of cooling system elements (leakage). •Supply cord connector. •Thermostat. Not freeze; # Check if the ambient •Connecting freezer Not work; temperature is too low. clamps. compartment Not cooling in •compressor. does whole unit; • Repair is carried out by •The freeze.
  • Page 96 •The operation of cooling system elements (leakage). •Supply cord connector. Seems work, •Thermostat. but not cold; # Check if the appliance is Not work; switch (ON/OFF •Connecting Not cooling in compressor button). clamps. whole unit; does not work, Not cooling in lighting # Disconnect the appliance •compressor.
  • Page 97 system elements (leakage). • Setting the appliance to the coldest. • Temperature Feel too cold; It's too cold. Icing medium appliance. temperature setting. • Fridge temperature sensor is blocked with fresh food. •Check Ice in fridge installation of room; • Setting the appliance to air duct in Frozen the coldest.
  • Page 98 • Repair is carried out by authorized Servis. • This is not a sign of failure and does not affect lifetime appliance. • Door opened too often or for too long. • Gasket. • Insertion of hot food in Ice in fridge Inside, the refrigerator.
  • Page 99 and the door can be easily opened. • Drawer closed properly. •Gasket. # Mash gasket. Door cannot be •The door. The door itself # Check if the seal is dirty closed; opens. or damaged. Door broken •Installation # Make sure the appliance appliance.
  • Page 100 occasionally. Open humidity controller if it has. # Place foods into bags or other airtight packaging. • This is not a sign of failure and does not affect lifetime appliance. • With every opening of the door, the humidity in the air enters the interior and accumulates on the coldest part...
  • Page 101 appliance for 24 hours and open the both doors). • Water drain hole clogged. Water runs out • The food or container is •Drain hole. Water in Fridge closed •Cabinet. refrigerator. refrigerator rear inner wall, resulting the defrost water drops collected. •...
  • Page 102 # Enable better circulation of air around the appliance. • Overflow condensate tank. • Door opened too often or for too long. • Door not closed correctly. •Sealing (the door, gasket). • The ambient temperature and humidity are too high. •Condensate Water Water...
  • Page 103 •Supply cord connector. • Too many appliances are connected to one fuse. •Supply cord • Improper electrical installation. connector. Protective switch closed; The fuse is • The appliance is in short •Measuremen fuse switch OFF. circuit. closed electrical Re-switch parts of the appliance.
  • Page 104 stand flat inclined slightly back, stable, on a sufficiently solid basis. # Clean or replace it. Gasket fluted, •Gasket. deformed, # Changed the direction of Door gasket jammed, opening the door. •Hinge. broken poorly positioned. # Rotate the seal 180 •The door.
  • Page 105 • The appliance keeps the temperature which, depending on the condition in which the appliance is altering (cooling, defrosting). • On the shelves of the door and in the upper part of the appliance is 1 to 2 °C warmer. Uneven temperature;...
  • Page 106 • *** -18°C. • **** -18°C and the ability to freeze fresh foods. • Compressor not work; •Compressor. • Inverter board broken; •Inverter • Fan motor not work; board. Freezer • Freezer door not close •Fan motor. freezer compartment well; compartment failure;...
  • Page 107 • Gap between Freezer door and cabinet is too large (light leakage test); •Door Thick frost in Thick frost in Cabinet. freezer freezer • Door opened too often or compartment compartment. for too long; •Stored food • There are/ever were Wet or hot food.
  • Page 108 9.1.2 Special for Circuit related parts Customers' Process(service complains Fault Cause or remedy technician) /Phenomena # Check if the appliance is switched ON. •Supply cord and connector. Compressor # Check if the ambient not work; temperature is too low. •Connecting Compressor Compressor clamps.
  • Page 109 • Repair is carried out by authorized Servis. Light broken; # Check the LED light; Ice maker not •Connecting work; Door Check Door wires. Fan motor not switch switch. •Door switch. work. failure •Mainboard Alarm sound • Repair is carried out by •LED light.
  • Page 110 # Check the water tube, filter, valve, tank and terminals installed & connected correctly. # Check if the water valve is normal. • Repair is carried out by authorized Servis. # Make sure that if frequency taking ice is higher than the ice making speed.
  • Page 111 top of the door and or cabinet is deformed. # Check the freezer Door Magnetic Switch. Check dispenser lever is operational. # Check if the ice crushing motor and ice knife are installed in good condition running smoothly. # Check if at the "Child Lock"...
  • Page 112 one-way valve assembled right. • To simulate the functionality of the door and the water distribution system. valve running out of water, you need to replace the freezer door. • The first time to take water needs to discharge air. # Check whether the water tank...

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