VWR MEGA STAR 3.0 Instruction Manual page 30

Failure message
E-34 - E-36
E-40
E-41 - E-74
When to contact customer service
If you need to contact customer service, please provide the order no. and the serial no. of your centrifuge.
This information can be found on the back near the inlet for the power supply cable.
To identify the software version, proceed as follows:
1. Hold down any of the keys and then switch on the centrifuge. You enter the system menu.
2. Press the START key
3. Press the or
Software ID:
4. Communicate the software version to the service technician.
30
Problem with centrifuge
The centrifuge cannot be operated.
The run does not start or the
centrifuge runs down without being
braked.
The centrifuge cannot be operated.
The run does not start or the
centrifuge runs down without being
braked.
The centrifuge cannot be operated.
The run does not start or the
centrifuge runs down without being
braked.
.
key, until the following message is displayed:
XXXXXXXX
Possible causes and cures
Error during the self-test of the centrifuge
program and the electronics.
Restart the centrifuge.
If an error message appears again, inform
Customer Service.
The centrifuge accelerates too slowly.
Check whether you selected the right bucket.
Check whether you selected the right bucket.
Is it easy to turn the rotor when the lid is
open?
Does the rotor rub against the device?
Restart the centrifuge.
If an error message appears again, inform
Customer Service.
Error during the self-test of the centrifuge
program and the electronics.
Restart the centrifuge.
If an error message appears again, inform
Customer Service.
VWR MEGA STAR 3.0 / 3.0R ver b, rel 25.06.2020