ATEN VP2020 User Manual
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ATEN VP2020 User Manual

ATEN VP2020 User Manual

4k wireless presentation switch/4k wireless presentation switch with quad view
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Summary of Contents for ATEN VP2020

  • Page 1 VP2020 / VP2021 User Manual...

  • Page 2: Compliance Statements

    VP2020 / VP2021 User Manual Compliance Statements FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 VP2020 / VP2021 User Manual You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement: 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 4: User Information

    VP2020 / VP2021 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...

  • Page 5: Product Information

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 6: Package Contents

    Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer.  1 VP2020 4K Wireless Presentation Switch / VP2021 4K Wireless Presentation Switch with Quad View  1 power adapter and power cord ...

  • Page 7: Table Of Contents

    Hardware Overview ......... . 5 VP2020 / VP2021 Front View ....... . 5 VP2020 / VP2021 Rear View .
  • Page 8 VP2020 / VP2021 User Manual Pencil Options ........24 Highlighter Options .
  • Page 9 VP2020 ........

  • Page 10: About This Manual

    Presentation Switch and Remote Pad. It covers all aspects of installation, configuration, and operation for the VP2020 / VP2021. Chapter 1, Introduction introduces you to the VP2020 / VP2021. Its purpose, features, benefits, and installation considerations are described. Chapter 2, Hardware Setup introduces the panel components of the 4K Wireless Presentation Switch and the IR Remote Control, and details the steps to quickly and safely install the VP2020 / VP2021.

  • Page 11: Conventions

    VP2020 / VP2021 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 12 VP2020 / VP2021 User Manual This Page Intentionally Left Blank...

  • Page 13: Introduction

    VP2020 / VP2021’s PoE-supported Ethernet port, ensuring that the device stays online. Integration with audio amplifiers or mixing systems is made easier thanks to the audio de-embedding functionality. The VP2020 / VP2021 is a perfect fit for achieving seamless teamwork in any wireless meeting.

  • Page 14: Features

     Multiple simultaneous connections:  VP2020 allows for up to 8 attendees to join a meeting  VP2021 allows for up to 8 attendees to join a meeting wirelessly and up to 20 through Ethernet connection to the local network ...

  • Page 15: Planning The Installation

    Prepare the following equipment as required.  1 active speaker  1 USB mouse  1 Ethernet cable to connect the VP2020 / VP2021 to a PoE-supported network switch for remote management via the web console, Wifi coverage, and power supply ...
  • Page 16 Chapter 1. Introduction This Page Intentionally Left Blank...

  • Page 17: Hardware Setup

    Hardware Setup 1. Please review the safety information regarding the placement of this device in Safety Instructions, page 67. 2. Do not power on the VP2020 / VP2021 until all the necessary hardware is connected. Hardware Overview VP2020 / VP2021 Front View...
  • Page 18 Chapter 2. Hardware Setup Component Description power pushbutton / LED Used to power on / off the VP2020 / VP2021, or enable/disable the standby mode. For details, see Power LED Indication, page 9. USB-C port Connects to a USB mouse or a USB-enabled touchscreen.

  • Page 19: Installation

    VP2020 / VP2021 User Manual Installation Follow the steps below the safely install sources, displays, and other equipment to the VP2020 / VP2021. VP2020 / VP2021 (Front) Touchscreen Mouse VP2020 / VP2021 (Rear) WiFi Audio HDMI Ethernet Power WiFi Internet...
  • Page 20 7. Install the WiFi antennas to the unit’s WiFi antenna ports. 8. Power on the unit by pressing the power pushbutton, and the power LED lights blue. 9. Download the ATEN Wireless Presentation App to join a meeting, share contents, switch displays, and configure system settings to the unit.

  • Page 21: Local Operation

     Make notes on the video content Power LED Indication The power pushbutton is equipped with an LED that indicates the power status of the VP2020 / VP2021. Refer to the table below for the status and supported tasks for each LED indication. LED Indication...

  • Page 22: Resetting The Unit

    Resetting the Unit To perform a hardware reset on the VP2020 / VP2021, follow the steps below. 1. Power on the VP2020 / VP2021 by connecting the unit to a power supply. 2. Press the power pushbutton for 10 seconds.

  • Page 23: Displaying The Room Info

    Displaying the Room Info To display meeting information such as login code, IP address for the web console, and QR code for the ATEN Wireless Presentation App to join the meeting, connect a HDMI-enabled and/or a VGA monitor to the VP2020 / VP2021’s HDMI and VGA output port(s).

  • Page 24: More Settings

    In the advanced settings you can enable / disable Touch Back, Remote View, and Moderation Mode. For this settings to become available, connect a USB mouse or a touch screen to the VP2020 / VP2021’s USB 2.0 Type-A, USB 3.0 Type-A, or USB-C ports.
  • Page 25 VP2020 / VP2021 User Manual 3. Please refer to the table below for the functions and its description. Tool Task Touch Back Click to enable / disable the remote control on a streamed-in source. For example, if you wish to control a PPT from another person’s sharing content, enable the Touch Back function.

  • Page 26: The Osd

    The OSD To make a screen capture, use whiteboard, or make notes on a video content, connect a USB mouse or a touch screen to the VP2020 / VP2021’s USB 2.0 Type-A, USB 3.0 Type-A, or USB-C ports for OSD operation.

  • Page 27: Osd Tool Menu

    OSD Tool Menu The following controls are available in the tool menu. For the OSD tool menu to become available, connect a USB mouse or a touch screen to the VP2020 / VP2021’s USB 2.0 Type-A, USB 3.0 Type-A, or USB-C ports.

  • Page 28: Getting Screen Captures / Crops

    Screen Capture and Crop functions. To make a capture or crop the video content and save it to your device or a USB storage device connected to the VP2020 / VP2021, click from the OSD tool menu. The screen below appears, please refer to the screen and table below for the supported functions and its description.

  • Page 29: Cropping

    VP2020 / VP2021 User Manual 3. If you choose to save the screen capture to Your device, the VP2020 / VP2021 will automatically generate a QR code on the bottom right of the screen. Scan the QR code to open the saved file.
  • Page 30 PDF format, USB flash drive or your own device, or you can paste it into whiteboard for discussion. 4. If you choose to save the cropped content to Your device, the VP2020 / VP2021 will automatically generate a QR code on the bottom right of the...

  • Page 31: Whiteboard

    VP2020 / VP2021 User Manual Whiteboard The whiteboard allows you to draw, paste captured or cropped images, and share to all the participants. You can also save the whiteboard locally for future use. To use the whiteboard, click from the OSD tool menu. The screen below appears, please refer to the screen and table below for the supported functions and its description.
  • Page 32 Chapter 3. Local Operation Tool Task Eraser Click this icon to select a size for the eraser to remove any pixels on the whiteboard, or select the broom icon to remove all pixels on the whiteboard. See Eraser Options, page 21. Minimize Color Click this icon to minimize the color and sizing options.

  • Page 33: Pencil Options

    VP2020 / VP2021 User Manual Pencil Options Highlighter Options Eraser Options...

  • Page 34: Save As

    USB flash drive or your own device. If you choose to save the whiteboard to Your device, the VP2020 / VP2021 will automatically generate a QR code on the bottom right of the screen. Scan the QR code to open the saved file.

  • Page 35: Background Pad

    VP2020 / VP2021 User Manual Background Pad The background pad allows you to draw, make notes, and share to all the participants. You can also save the background pad locally for future use. To use the background pad, click from the OSD tool menu. The screen below appears, please refer to the screen and table below for the supported functions and its description.

  • Page 36: Pencil Options

    Chapter 3. Local Operation Tool Task Eraser Click this icon to select a size for the eraser to remove any pixels on the whiteboard, or select the broom icon to remove all pixels on the whiteboard. See Eraser Options, page 21. Go Back Click this icon to go back to the previous page.

  • Page 37: Eraser Options

    USB flash drive or your own device, or you can paste it into whiteboard for discussion. If you choose to save the whiteboard to Your device, the VP2020 / VP2021 will automatically generate a QR code on the bottom right of the screen. Scan the QR code to open the saved file.
  • Page 38 Chapter 3. Local Operation This page is intentionally left blank.

  • Page 39: Remote Operation

    192.168.0.1 HTTP Port Note: If the VP2020 / VP2021 is connected to a router that supports DHCP, a dynamic IP address will be assigned to the VP2020 / VP2021 as soon as it connects to the network. Simply connect an HDMI-enabled or VGA monitor to look up the IP address via the OSD.

  • Page 40: Supported Web Browsers

    Chapter 4. Remote Operation Supported Web Browsers The VP2020 / VP2021 supports access to its web console through the following web browsers and operating systems: Operating System Web Browser Supported Version Windows 10 x64 Edge 85.0.564.67 x64 Windows 10 x64 Firefox 88.0 x64...

  • Page 41: Browser Sharing

    1. Make sure you have the screen, application window, or the Chrome tab you wish to share opened on your laptop / PC. 2. In a web browser, type the IP address of the VP2020 / VP2021. This screen appears.
  • Page 42 Chapter 4. Remote Operation 4. Enter a display name and click 5. The screen below appears. Select a screen to share, to combine and share both the system and your microphone audios, check the Share system audio checkbox, and click Share.
  • Page 43 VP2020 / VP2021 User Manual 6. The screen below appears when you have successfully shared your screen. 7. To stop the screen sharing, simply close the tab. Note: If your Chrome does not have an appropriate extension installed for this feature, a prompt appears for installing an extension when you try to enable the function.

  • Page 44: Logging In The Web Console

    When you log into the VP2020 / VP2021’s web console as administrator, you are allowed to access and make configuration to the VP2020 / VP2021’s settings. 1. In a web browser, type the IP address of the VP2020 / VP2021. This screen appears. 2. Click to log in as an administrator for system configuration and the screen below appears.
  • Page 45 VP2020 / VP2021 User Manual 4. If this is the first time you log in as an administrator, you will be asked to change the password for security purpose. 5. Click OK to change for a new password and the screen below appears.
  • Page 46 Chapter 4. Remote Operation 7. You will be brought back to the login page, Click and enter your new password. Check the I have read and accepted the Privacy Policy and EULA checkbox, then click Login. The main screen appears.

  • Page 47: The Web Console Main Screen

    VP2020 / VP2021 User Manual The Web Console Main Screen The VP2020 / VP2021 defaults to the main screen after logging in. Refer to the illustration and table below for an overview of the web console. Element Description Displays the ATEN logo.

  • Page 48: General Settings

    Chapter 4. Remote Operation General Settings The General page includes settings such as device name, login code, background image, language, resolution settings, and date & time settings. To access the general settings, log in the web console and the screen defaults to the page.
  • Page 49 VP2020 / VP2021 User Manual  Device Name: Type a name for the VP2020 / VP2021 WiFi SSID. A valid name should be within 16 characters in length and contains no special characters. This name appears on the Wifi network list on the mobile device and laptop / PC.

  • Page 50: Resolution Settings

    VP2021. Make sure to select a correct display resolution for the connected display, otherwise the display will not display any content.  Output Resolution: Indicates the output resolution you set from the above resolution field.  Apply: Click to apply the changes you make to the VP2020 / VP2021.

  • Page 51: Date & Time Settings

     Time Zone: Use the drop-down list to select a time zone.  Year / Month / Date: Indicates the year, month, and date.  Time: Indicates the time.  Apply: Click to apply the changes you make to the VP2020 / VP2021.

  • Page 52: Network Settings

    Chapter 4. Remote Operation Network Settings The Network page includes settings such as WiFi functionality and its settings, and Ethernet settings such as IP address, subnet mask, and gateway. To access the network settings, log in the web console and then click Network from the main setting tab.
  • Page 53 VP2020 / VP2021 User Manual  Sets the ATEN Wireless Presentation as AP: Check this checkbox to set the VP2020 / VP2021 as an access point. This makes the VP2020 / VP2021 able to provide Wi-Fi coverage for participants to connect wirelessly.

  • Page 54: Ethernet Settings

     Internet Only: Check this checkbox to allow Internet access only.  Block All: Check this checkbox to block all access.  Apply: Click to apply the changes you make to the VP2020 / VP2021. Ethernet Settings  Obtain IP address: Selects an obtain IP address option for the VP2020 / VP2021.

  • Page 55: Administration Settings

     Model Name: Indicates the model name.  ATEN Wireless Presentation Information: Indicates the ATEN Wireless Presentation App version.  Update Manually: Upgrades the system firmware to the VP2020 / VP2021.  Browse: Click Browse to locate an available firmware file.

  • Page 56: Password & Configuration Settings

     Configuration File: Allows users to import / export configuration files.  Browse: Click Browse to locate an available configuration file.  Import: Once a previously exported configuration file is selected, click Import to import the selected configuration file to the VP2020 / VP2021.
  • Page 57 VP2020 / VP2021 User Manual  Export: Click Export to export the current configurations of the VP2020 / VP2021 for future use. This export will not include the username and password settings.  System Reset: Resets the VP2020 / VP2021 to its default settings.

  • Page 58: Power Settings

    VP2020 / VP2021.  Sleep Mode: Check this checkbox to enable sleep mode. To set a specified time frame for the VP2020 / VP2021 to automatically enter to the sleep mode when there is no operation made, check the Automatically enter to the Sleep Mode when...

  • Page 59: Windows & Macos App Sharing

    Joining a Meeting as Participant via App To join an online meeting as participant using the app, follow the steps below. 1. In a web browser, type the IP address of the VP2020 / VP2021. This screen appears. 2. Click the app that corresponds to your Laptop / PC’s operation system.
  • Page 60 4. When the app in installed on your laptop / PC, click to open the app and the screen below appears. 5. Wait for a few seconds for the app the scan for an available VP2020 / VP2021 device in the network environment.

  • Page 61: The App Main Screen

    VP2020 / VP2021 device, and the screen below appears. The App Main Screen The VP2020 / VP2021 defaults to the main screen after connecting to an available VP2020 / VP2021 device. Refer to the illustration and table below for...
  • Page 62 See Remote View, page 51. Device List The available VP2020 / VP2021 device shows here. Device Name or IP Manually type in the VP2020 / VP2021 device name or its Address IP address here. Click this icon for more app settings. See More App Settings, page 52.

  • Page 63: Selecting Screen Or Tab

    VP2020 / VP2021 User Manual Selecting Screen or Tab To select a screen or app window from your laptop / PC to be shared to the participants, click and the screen below appears. Choose the content you wish to share and click Select, the selected content is automatically shared to the participants.

  • Page 64: More App Settings

    For more ATEN Wireless Presentation App settings, click and the screen below appears. General  Display Name:  Automatically start screen projection once the connection to an ATEN Wireless Presentation Device is successful:  Automatically mute PC audio once the ATEN Wireless Presentation App is launched:...
  • Page 65 VP2020 / VP2021 User Manual About  About: Shows app information and version.

  • Page 66: Joining A Meeting As Participant Via Quick Join

    To quickly join an online meeting, follow the steps below. 1. Click from the VP2020 / VP2021 web console login page. 2. Double-click the download file and the ATEN Wireless Presentation App pops up. You are automatically joined to an online meeting.

  • Page 67: Joining A Meeting As Participant Via Install-Free Version

    VP2020 / VP2021 User Manual Joining a Meeting as Participant via Install-Free Version To use an install-free version ATEN Wireless Presentation App, follow the steps below. 1. Click from the VP2020 / VP2021 web console login page. 2. Double-click the download file and the ATEN Wireless Presentation App...
  • Page 68 Chapter 4. Remote Operation 3. Wait for a few seconds for the app the scan for an available VP2020 / VP2021 device in the network environment. 4. To connect an available VP2020 / VP2021 device, click beside the available VP2020 / VP2021 device, and the screen below appears.

  • Page 69: Ios Screen Sharing Via Airplay

    AirPlay. To share your screen, follow the steps below. 1. Go to Settings > Wi-Fi > and select an available network (SSID) that is broadcasted from the VP2020 / VP2021. See Wi-Fi Settings, page 40. 2. Enter the password to connect to the network.
  • Page 70 Chapter 4. Remote Operation This Page Intentionally Left Blank...

  • Page 71: Wireless Presentation App

    Wireless Presentation App Overview The ATEN Wireless Presentation App is designed to help you conveniently joining a meeting and share contents on your VP2020 / VP2021 device. Operation Consideration When using the web console or ATEN Wireless Presentation App, make sure your mobile and laptop / PC is/are connected to the same network environment where the VP2020 / VP2021 is installed.
  • Page 72 Note: Make sure to connect the mobile device to the network where the VP2020 / VP2021 is installed. 3. Wait for a few seconds for the app the scan for an available VP2020 / VP2021 device in the network environment.
  • Page 73 Chapter 5. Wireless Presentation App 4. To connect an available VP2020 / VP2021 device, click beside the available VP2020 / VP2021 device, and the screen below appears.

  • Page 74: Android Version

    VP2020 / VP2021 User Manual Android Version Main Page The VP2020 / VP2021 defaults to the main screen after connecting to an available VP2020 / VP2021 device. Refer to the illustration and table below for an overview of the ATEN Wireless Presentation App.
  • Page 75 See Remote View, page 64. Device List The available VP2020 / VP2021 device shows here. Device Name or IP Manually type in the VP2020 / VP2021 device name or its Address IP address here. Click this icon for more app settings. See More App Settings, page 65.

  • Page 76: Selecting Screen Or Tab

    VP2020 / VP2021 User Manual Selecting Screen or Tab To select a screen or app window from your laptop / PC to be shared to the participants, click and the screen below appears. Choose the content you wish to share and click Select, the selected content is automatically shared to the participants.

  • Page 77: More App Settings

    For more ATEN Wireless Presentation App settings, click and the screen below appears. General  Display Name:  Automatically start screen projection once the connection to an ATEN Wireless Presentation Device is successful:  Automatically mute PC audio once the ATEN Wireless Presentation App is launched:...
  • Page 78 VP2020 / VP2021 User Manual About  About: Shows app information and version.

  • Page 79: Safety Instructions

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 80 Appendix  Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.  If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.  The power cord or plug has become damaged or frayed. ...

  • Page 81: Rack Mounting

    VP2020 / VP2021 User Manual Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 82: Technical Support

     For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 North America Email Support support@aten-usa.com Online Technical Troubleshooting http://www.aten-usa.com/support Support Documentation Software Updates Telephone Support...

  • Page 83: Specifications

    VP2020 / VP2021 User Manual Specifications VP2020 Video Output Interfaces 1 x HDMI Type-A Female (Black) 1 x VGA (HDB-15) Female Max. Distance HDMI: Up to 5 m VGA: Up to 15 m Video Max. Resolution HDMI: Up to 4K @ 30 Hz...

  • Page 84: Vp2021

    Appendix VP2021 Video Output Interfaces 1 x HDMI Type-A Female (Black) 1 x VGA (HDB-15) Female Max. Distance HDMI: Up to 5 m VGA: Up to 15 m Video Max. Resolution HDMI: Up to 4K @ 30 Hz Audio Output Stereo Audio: 1 x Mini Stereo Jack Female (Black) Connectors Console Ports...

  • Page 85: Limited Warranty

    © Copyright 2022 ATEN® International Co., Ltd. Released: 2022-12-23 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

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Vp2021

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