Warranty Registration - Oasis I Series Installation & Operation Manual

9. Warranty
Please refer to the Oasis in NZ or Sunlover Heating in Australia website for warranty details
•
Australia:
•
New Zealand:
1. Warranty terms are from date of purchase.
2. This warranty excludes any defect or injury caused by or resulting from misuse, abuse, neglect, accidental
damage, improper voltage, vermin infestation, incompetent installation, any fault not attributable to faulty
manufacture or parts, any modifications which affect the reliability or performance of the unit.
3. This warranty does not cover the following:
a. Natural Disasters (hail, lightening, flood, fire etc.)
b. Rust or damage to paintwork caused by a corrosive atmosphere
c. When serviced by an unauthorized person without the permission of Oasis
d. When a unit is installed by an unqualified person
e. Where a unit is incorrectly installed
f. When failure occurs due to improper or faulty installation
g. Failure due to improper maintenance (refer Operating Instructions)
h. 'No Fault Found' service calls where the perceived problem is explained within the
i. Costs associated with delivery, handling, freighting, or damage to the product in transit.
4. If warranty service is required you should:
a. contact Oasis in NZ or Sunlover in Australia via our Contact page on our web site
b. provide a copy of your receipt as proof of purchase
c. have completed the online warranty registration or provide a completed warranty card.
5. Onsite technical service is available within the normal operating area of your Oasis Industries authorized
Service Centre. Service outside this area will incur a traveling fee.
6. Unless otherwise specified to the purchaser, the benefits conferred by this express warranty and additional to
all other conditions, warranties, rights and remedies expressed or implied by the Trade Practices Act 1974 and
similar consumer protection provisions contained in legislation of the States and Territories and all other
obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall
restrict or modify such rights, remedies, obligations or liabilities.

9.1 Warranty Registration

Oasis highly recommend customers to complete their warranty details and email
to sales@oasisheatpumps.com
1 1
www.sunloverheating.com.au
www.oasisheatpumps.com
3 3