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Summary of Contents for Oasis RAPID PRO RP14
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Page 2: Quick Reference
Please contact your local distributor or contact Oasis directly and we will either direct you to your nearest authorised repairer for assistance. • contact Oasis on 1800 815 913 or via our Service Request page on our web site; •... - Page 3 Table of Contents Quick Reference Introduction Important Things to Note Specifications Modes / Codes Quick Start Guide Safety Location of Installation and Airflow Clearance Installation & Connection Controller Operation WiFi Settings Troubleshooting Maintenance & Information Technical Support and Warranty Requests Warranty Page 2 of 43...
- Page 4 Thank you again for choosing an Oasis Heat Pump. Please note: Oasis reserves the right to change the specification of the hardware and software described herein at any time without prior notice. This manual has been designed to cater for installation rules and codes in Australia. Specific rules and regulations for other countries may differ.
- Page 5 If a Wi-Fi enabled controller has been installed, make sure that the heat pump area has sufficient 2.4ghz Wi-Fi signal strength Under no circumstances should an unlicensed person attempt to install or repair an Oasis heat pump themselves Use genuine Oasis spare parts only. Failure to comply with these recommendations will invalidate the...
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Page 6: Specifications
Specifications The data presented relates exclusively to the Oasis heat pump and excludes any auxiliary equipment. The product specifications mentioned above were precise at the time of printing, but are subject to change without prior notice. For the latest and most accurate information, please contact an Oasis heat pump specialist. - Page 7 Specifications Unit Dimensions Unit: mm RP14 RP16 1045 RP18 1045 RP22 1195 RP32 1264 RP32T 1264 RP40T 1364 Page 6 of 43...
- Page 8 Modes / Codes Modes The heat pump has three modes: Turbo, Smart and Silence. They have different advantages under different conditions. MODE ADVANTAGES Heating capacity: 120%~20% Turbo mode Fast heating, intelligent optimization according to ambient temperature and water temperature Energy efficiently saving Heating capacity:100%~20% Smart mode Intelligent optimization according to ambient temperature and water...
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Page 9: Pre-Installation
Quick Start Guide • Ensure you meet the minimum clearances and recommended installation locations as outlined in the manual. • All accessories (drain barbs, rubber feet and barrel unions) and the installation manual is contained in a plastic bag inside the packaging of your heat pump Pre-Installation Install the supplied rubber anti-vibration feet under the unit. -
Page 10: Electrical Connection
IN ACCORDANCE WITH ALL RELEVANT AUSTRALIAN STANDARDS, APPLICABLE LAWS AND LOCAL LEGISLATIONS. Under no circumstances should an unlicensed person attempt to install or repair an Oasis heat pump themselves. It is essential to ground the unit to safeguard against any short circuits that may occur inside the unit. - Page 11 Safety Installation, repair, or relocations should be completed by a fully qualified technician. If not carried out correctly, several hazards, such as fire, electric shock, water leakage, and injury, may occur. This appliance is not intended for use by persons (including children) with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Page 12 Location of Installation and Airflow Clearance Before installation it is very important to ensure these five variables are carefully checked to allow the unit to operate correctly. 1. Heater condition 2. Clearances & air flow 3. Location 4. Adequate water flow & plumbing 5.
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Page 13: Installation And Connection
Location and pool pumps, and upstream of any chlorinators, ozonators or chemical pumps. Oasis heat pump models have quick coupler fittings which accept 40mm PVC pressure pipe for connection to the pool or spa filtration piping. Ensure pipework connecting to the inlet/outlet unions is appropriately supported as any lateral strain may cause the rubber O-rings to pinch and leak. -
Page 14: First Time Operation
Installation & Connection First Time Operation When starting for the first time: • Ensure the water pump is adequately primed. • Adjust bypass valve to provide full flow to heat pump, which will aid in purging air from the system. •... - Page 15 Installation & Connection Time Delay The unit is equipped with a 3-minute restart delay included to protect control circuit components and to eliminate short cycling. This time delay will automatically restart the unit approximately 3 minutes after each control circuit interruption.
- Page 16 Installation & Connection Electrical Connection Ensure the power cable and circuit protection device are of a suitable size for the heater being installed. Also check that there is adequate voltage and current available at the heater connection to run the unit. Voltage range should be 220-240 volts for single phase, and 380-415 volts for 3 phase units.
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Page 17: Controller Operation
Controller Operation Main Controller Interface The heat pump is equipped with a digital control panel with a touch screen, electronically connected and pre-set at the factory in heating mode. SYMBOL DESIGNATION FUNCTION Power On/Off ON/OFF Wi-Fi setting Press it for 3 seconds to unlock/lock screen After screen is unlocked, press it to Unlock... -
Page 18: Standby Screen
Controller Operation Standby screen When the screen is locked, the key lamp will be off. Screen lock / unlock If no operation in 30 seconds, screen will be locked. When HP is off, screen will be dark and “0%” or “0.00kW” will be displayed. - Page 19 Controller Operation Timer The timer function is a 24-hour system, please calibrate with local time. Press for 5 seconds to enter real time setting, press adjust the hour. After completion, press switch to minute setting. And Real time setting then press to confirm.
- Page 20 Controller Operation Timer off setting， will be flashing Finally, press once to confirm timer off setting. The icon in the lower left corner indicates as below Timer off every day Timer off one time No symbol No timer setting After setting, the icon in the lower left corner indicates as below Timer on Timer off Timer on...
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Page 21: Parameter Details
Controller Operation Parameter Details together for 5 seconds to enter “Parameter Press Checking” status, the parameter code “P0” and the parameter value “0” will display on the screen, such as “P0 0”, which means water pump Parameter Checking running way is continuous. In “Parameter Checking”... -
Page 22: Status Checking
Controller Operation Status Checking for 5 seconds, enter into “Running status checking”, and the Press screen alternately shows status point “C0” and its corresponding value. Running status checking Check all status points and their corresponding value through to quit “running status checking” mode , Press Symbol Content... -
Page 23: App Installation
WiFi Settings Introduction The Oasis RP Wi-Fi app is presented as a premium feature for your convenience. This smartphone controller app, compatible with both iOS and Android devices, offers a user-friendly and convenient solution for monitoring and controlling your pool temperature. With this app, you can easily adjust settings, set timers, receive error alerts, and even provide remote access to technicians for troubleshooting purposes. - Page 24 WiFi Settings Add Your Device & Configure Wi-Fi There are 3 methods for connection. Auto Discovery (Bluetooth), EZ Mode (Easy-connect) and AP Mode. BEFORE PROCEEDING, MAKE SURE YOUR DEVICE IS CONNECTED TO THE WI-FI NETWORK, YOUR ROUTER IS CONFIGURED AT 2.4 GHZ, AND THE BLUETOOTH FUNCTION IS ENABLED Auto Discovery (Bluetooth) Press...
- Page 25 WiFi Settings EZ Mode (Easy-connect) Press for 3 seconds after the screen unlocks, will be flashing rapidly to enter Wi-Fi connection status. Click "Add device",and follow the instructions below to finish connection. display on the screen once the Wi-Fi connection success. Note: After allowing the APP to locate, it can read the Wi-Fi name automatically.
- Page 26 WiFi Settings AP Mode Press for 10 seconds after the screen unlock, will be flashing slowly to enter Wi-Fi connection status. Click "Add device”, and follow the instructions below to finish connection. display on the screen once the Wi-Fi connection success. Note: If it doesn't jump automatically, click "Confirm hotspot connection, next".
- Page 27 WiFi Settings Operation Menu The following instructions are for heat pumps with heating and cooling functions. Page 26 of 43...
- Page 28 WiFi Settings Share devices with your family members Create family Please set a name for the family and choose the room of the device Sharing Operation After connection, if your family members also want to control the device. Once your family members also register on the app initially subsequent operations can be conducted by the administrator as follows.
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Page 29: Troubleshooting
Troubleshooting Control Fault Message Table To assist in determining the cause of the error message, refer to the table below. Code Not Failure Description No water protection Power supply excesses operation range Excessive temp difference between inlet and outlet water (Insufficient water flow protection) Ambient temperature too high or too low protection Anti-freezing reminder Customer Control Switch DIN2 Disconnect... - Page 30 Troubleshooting WIRING DIAGRAM - 1 Page 29 of 43...
- Page 31 Troubleshooting WIRING DIAGRAM - 2 Page 30 of 43...
- Page 32 Troubleshooting WIRING DIAGRAM - 3 Page 31 of 43...
- Page 33 Do I need to have my heat pump serviced? It is recommended that you have your Oasis heat pump serviced once per year by your local certified air conditioning or refrigeration technician. If your unit is located in a coastal area, more frequent maintenance may be necessary.
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Page 34: Maintenance & Information
Maintenance & Information CHECKS TO THE AREA Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimised. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system. prolonged period of no usage. - Page 35 Maintenance & Information CHECKS TO THE REFRIGERATION EQUIPMENT Where electrical components are being changed, they shall be fit for the purpose and to the correct specification. At all times the manufacturer's maintenance and service guidelines shall be followed. If in doubt consult the manufacturer's technical department for assistance. The following checks shall be applied to installations using flammable refrigerants: •...
- Page 36 Maintenance & Information REPAIRS TO SEALED COMPONENTS 1) During repairs to sealed components, all electrical supplies shall be disconnected from the equipment being worked upon prior to any removal of sealed covers, etc. If it is necessary to have an electrical supply to equipment during servicing, then a permanently operating form of leak detection shall be located at the most critical point to warn of a potentially hazardous situation.
- Page 37 Maintenance & Information REMOVAL AND EVACUATION When breaking into the refrigerant circuit to make repairs or for any other purpose conventional procedures shall be used. However, it is important that best practice is followed since flammability is a consideration. The following procedure shall be adhered to: •...
- Page 38 Maintenance & Information DECOMMISSIONING Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of reclaimed refrigerant.
- Page 39 Technical Support and Warranty Requests For all warranty enquiries please contact your local distributor or contact Oasis directly and we will direct you to your nearest authorised repairer for assistance. • contact Oasis on 1800 815 913 or via our Service Request page on our web site;...
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Page 40: Warranty Period
This Warranty applies to domestic and commercial products purchased and installed in Australia & New Zealand ONLY. Warranty Period Your Oasis Heat Pump warranty commences from the date of purchase for the sole benefit of the original consumer and with respect to the original installation only (non-transferable under any circumstance) - Page 41 Equipment defects covered by this Warranty will be repaired or replaced at the discretion of Oasis without cost to the owner for parts or direct repair labour. Should the buyer purchase parts / components from their own supplier, the company may at there own discretion reject or reimburse the cost to which the company can purchase the part for.
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Page 42: Owner's Responsibility
Warranty Owner’s Responsibility Proper operation and regular maintenance of the equipment are the responsibility of the owner, and should be carried out according to the recommended time and frequency specified in the manual to avoid voiding the warranty. The correction of any non-product fault or problem is not covered by this warranty. - Page 43 Notes Page 42 of 43...
- Page 44 Sunlover are the sole distributor of Oasis Heat Pumps in Australia For inquiries, contact us. sunloverheating.com.au sales@sunloverheating.com.au 1800 815 913 Head Office New South Wales Queensland New Zealand 6-8 Austral Place Unit 2, 10 Boden Road 11 Andy Court Oasis Heat Pumps...
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