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Multitech MultiVOIP MVP210-SS Configuration Manual

Survivable sip gateway and server, inter-operation between multivoip ss models and 3com vcx pbx systems
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®
MultiVOIP
SS
Survivable SIP Gateway and Server
Configuration Guide for
Inter-Operation between
MultiVOIP SS Models and
3Com VCX PBX Systems

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Summary of Contents for Multitech MultiVOIP MVP210-SS

  • Page 1 ® MultiVOIP Survivable SIP Gateway and Server Configuration Guide for Inter-Operation between MultiVOIP SS Models and 3Com VCX PBX Systems...
  • Page 2 Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation...
  • Page 3 This configuration guide includes setup information for 3COM PBX model VCX vs. 7.1, IP phone models 3102a and 3102b vs. 7.1.27.27 and Multi-Tech MultiVOIP models MVP210-SS, MVP410-SS and MVP810-SS vs. 3.08.2W. This guide will step you through the PBX settings and MultiVOIP settings which will allow the MultiVOIP channels to register and provide analog station(s) or analog trunk port(s).
  • Page 4 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 3. Login 4. Click on Site Name.
  • Page 5 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 5. Click on Add User, this is for Analog Stations or FXS ports which will be analog phones or fax machines. The password will be used later when configuring the MultiVOIP inbound phone book entry. Enter the password and click on Save.
  • Page 6 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 6. Click on Phone Profiles, then click on Add Phone Profile.
  • Page 7 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 7. Enter Name, Primary Call Processor, Secondary Call Processor, Voice Mail Number, Music on Hold Number and Dial Plan. Dial plan should match appropriate site specifications. Profile applies to all FXS stations and does not need to be repeated. Click Save when finished.
  • Page 8 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 8. Click on Phones, then click on Add Phones.
  • Page 9 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 9. Enter extension which will correspond with the MultiVOIP FXS port. This number will be used when configuring MultiVOIP inbound phone book. Enter Display Name. Enter Password from step 5, and Phone Profile from step 7. Click Save when finished.
  • Page 10 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 10.Click on Users and locate the users created in step 5, click on Phones in Phones column.
  • Page 11 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 11a. Phones menu, there are no phones assigned yet, click on Assign Phones.
  • Page 12 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 11b. Locate extension from step 9, select the user and click Assign Phones. 12. Repeat steps 11a-b for each MultiVOIP FXS port.
  • Page 13 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 13. Click on Directory, shown is a route plan for dialing 9 to reach the Multi-Tech SIP trunk ports. 14. Click on Route Plan Wizard.
  • Page 14 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 15. Add Route Plan Name, enter Dialed Number to be Routed, then click on Add.
  • Page 15 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 16. Choose new route and click Next.
  • Page 16 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 17. Click on endpoint, enter name from step 16. Enter site id and IP address of MultiVOIP, then click Add.
  • Page 17 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 18. Choose new endpoint and move to selected field, then click on Next.
  • Page 18 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 19. Click on Save Changes.
  • Page 19 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems...
  • Page 20 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 20. Make MultiVOIP a trusted host. SSH will be used to create trused host on primary and secondary call proccessors. -bash-2.05b# cd /opt/3com/VCX/callprocessor/remoteCli/bin -bash-2.05b# ./remoteCli –callp remoteCli v5.0.2.3 Jul 24 2006 (DMR v1.3.2.2 Jul 24 2006) Copyright(c) 2006 3Com Corporation All Rights Reserved.
  • Page 21 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 21. Choose IP Messaging WEB Provisioning. 22. Login and click on Create/Delete Mailboxes.
  • Page 22 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 23. Enter MultiVOIP FXS extension number and password. Note: Users will need to change password after accessing mail box for the first time. This change will also be required on the MultiVOIP FXS channels under Interface,Voice Mail Password. Please make a note of extensions and passwords for later reference.
  • Page 23 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems MultiVOIP Upgrade 1. Connect the command cable from your computer to the MultiVOIP command port and power on the MultiVOIP. 2. Browse to http://multitech.com/SUPPORT/Families/MultiVOIPSS/firmware.asp . 3. Download file : MVP-3COM_3.08.2w.exe 4. Run the file and it will extract to c:\mvp-3com3082w . 5.
  • Page 24 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 7. When prompted, click on “download factory defaults. 8. When prompted, enter IP address, then click OK to continue. We will enter this in the next section. 9. The firmware will download to the MultiVOIP and when finished, the MultiVOIP GUI will close. Verify that the boot light is off and go to next section for configuration.

  • Page 25: Multivoip Configuration

    MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems MultiVOIP configuration 1. Connect to the MultiVOIP using the configuration software and command cable which is provided. Once the IP address is configured and connected to the network, configuration may be done using internet explorer with Java.
  • Page 26 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 3. Click on SIP Call Signaling. Check “use SIP Proxy” Enter Primary Proxy and Alternate Proxy along with Dialing Domain. Proxy would be your primary ipmsg call processor and alternate if there is a secondary call processor. Dialing Domain should be the same for both primary and alternate proxy.
  • Page 27 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 4. Click on SIP Server, Configuration. Set operating mode to “Survivability”. Check “Allow Undefined Registrations”. Click OK.
  • Page 28 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 5. Click on Phone Book, Inbound Phone Book, Add entry. This entry is for an analog station or FXS port and will be an extension number programed on the VCX in Step 9 of the VCX configuration section.
  • Page 29 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 6. Click on Phone Book, Inbound Phone Book, Add entry. This entry is for an analog trunk or FXO port and will be a dialing pattern programmed on the VCX in Step 15 of the VCX configuration section.
  • Page 30 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 7. Click on Phone Book, Outbound Phone Book, Add entry. This entry is for calls originating from the FXO or FXS ports over IP to the VCX, it could be an extension on the VCX or route pattern on the VCX.
  • Page 31 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 8. Click on Configuration, Voice/Fax. This example is an FXO port with a PSTN line attached. Change Out Of Band Mode to Rfc2833. Change Selected Coder to g711/g729. Under Advanced Features, disable silence compression. Set Auto Call/Off Hook Alert to Auto Call.
  • Page 32 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 9. Click on Configuration, Voice/Fax. This example is an FXS port with an analog phone or fax machine attached. Change Out Of Band Mode to Rfc2833. Change selected Coder to g711/g729. Under Advanced Features, disable Silence Compression. Click OK.
  • Page 33 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 10. Click on Configuration, Interface. This example is an FXO port with a PSTN line attached. Set Interface Type to FXO Enable Caller-ID Click OK Repeat for channels to be configured as FXO.
  • Page 34 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 11. Click on Configuration, Interface. This example is an FXS port with an analog phone or fax machine attached. Set Interface Type to FXS Soop Start. Enable Caller-ID. Set Message Waiting Indication to Light if your phone has a light, or Stutter Dial Tone. Enter the vm password configured in Step 24 of the VCX voice mail configuration section.
  • Page 35 Once the MultiVOIP is done rebooting, it will register to the VXC and you will be able to test the calling patterns allowed. Please refer to the MultiVOIP user guide for advanced feature descriptions. Contact Multi-Tech Technical support with questions at 800-972-2439, option 2.
  • Page 36 MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems 3COM IP phone configuration steps for survivability mode: Set the Secondary Call Processor IP address: 1 Press the Program Button. (Upper right most button) 2 Press 5 3 Press 2 4 Enter IP address of the MultiVOIP SS 5 Press # to save Logout the Phone 1 Press the Program Button.

This manual is also suitable for:

Multivoip mvp410-ssMultivoip mvp810-ss