Keysight X Series Getting Started Manual

Keysight X Series Getting Started Manual

Emi receiver
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Keysight X-Series
EMI Receiver
This manual provides documentation for the following X-Series
instrument running the Microsoft Windows 10 operating system:
PXE EMI Receiver N9048B
Getting Started
Guide

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Summary of Contents for Keysight X Series

  • Page 1 Keysight X-Series EMI Receiver This manual provides documentation for the following X-Series instrument running the Microsoft Windows 10 operating system: PXE EMI Receiver N9048B Getting Started Guide...
  • Page 2 WARNING notice until the DOCUMENT OR ANY INFORMATION reproduce, release, perform, indicated conditions are fully CONTAINED HEREIN. SHOULD display, or disclose commercial understood and met. KEYSIGHT AND THE USER HAVE A computer software or SEPARATE WRITTEN AGREEMENT...
  • Page 3 URLs, according to the name of your product: https://www.keysight.com/find/pxe To receive the latest updates by email, subscribe to Keysight Email Updates at the following URL: http://www.keysight.com/find/MyKeysight Information on preventing instrument damage can be found at: http://keysight.com/find/PreventingInstrumentRepair...
  • Page 5: Table Of Contents

    Contents Contents 1 Quick Start Initial Inspection Verify the Contents Shipping Problems? Instrument Location and Rack Mounting Requirements Locating the instrument Cooling and rack mounting Turning on the EMI Receiver the First Time Initializing the instrument Anti-Virus Software and Firewalls Instrument Information Power requirements Protecting Against Overpowering...
  • Page 6 Configuring the PXE 4 Instrument Operating System Microsoft Windows Installed Software Signal analyzer software User installation of software 3rd Party Software verified by Keysight Installation of other 3rd Party Software User Accounts Administrator account Instrument accounts Keysight-Only user account Service user accounts...
  • Page 7 Contents Hostname IP Address & Gateway Connecting to a Network Shared Folder Windows Security Windows Firewall Automatic Updates Spyware Protection System Maintenance Backup System Restore Disk Defragmenting USB Connections Disk Drive Partitioning and Use Backing-up the factory calibration data Disk Drive Recovery Process Updating the software (required after a recovery) 5 Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely...
  • Page 8 Windows Shortcuts and Miscellaneous Tasks Windows shortcuts (key combinations) Windows taskbar auto-hide feature 6 Troubleshooting Check the Basics Problems with Microsoft Windows 10 Returning an EMI Receiver for Service Calling Keysight Technologies Locations for Keysight Technologies Read the Warranty Service Options Packaging the Instrument...
  • Page 9: Quick Start

    Keysight X-Series EMI Receiver PXE EMI Receiver N9048B Getting Started Guide Quick Start This section explains how to initialize the EMI receiver and view a signal. The following topics can be found in this section: “Initial Inspection” on page 10 “Instrument Location and Rack Mounting Requirements”...
  • Page 10: Initial Inspection

    — Contact the nearest Keysight Technologies office. — Keep the shipping materials for the carrier’s inspection. — If you must return the EMI Receiver to Keysight Technologies, use the original (or comparable) shipping materials. See “Returning an EMI Receiver for Service” on page...
  • Page 11: Instrument Location And Rack Mounting Requirements

    Quick Start Instrument Location and Rack Mounting Requirements Instrument Location and Rack Mounting Requirements Locating the instrument Make sure that the fan inlet and exhaust vent areas on the sides of the instrument are not obstructed. The minimal required clearance is 2 inches. Airflow restrictions cause additional airflow noise and cause the fans to speed up so they can draw in enough air for the required cooling.
  • Page 12: Turning On The Emi Receiver The First Time

    The instrument can require more than 5 minutes to (located in the lower left power-on. corner of the The Keysight Technologies screen appears followed by a instrument’s front panel) screen that allows you to select Windows10 or the to turn the instrument Recovery option.
  • Page 13 Quick Start Turning on the EMI Receiver the First Time Steps Actions Notes This window appears and covers the Launch window. If you do not check the “Do not show this message again” check box, this message will be displayed each time the instrument is turned on.
  • Page 14 Turning on the EMI Receiver the First Time Steps Actions Notes 7. Verify the installation a. On the instrument, press If you require further assistance, contact the Keysight System Show support team. Online assistance: http://www.keysight.com/find/assist System b. Verify that the...
  • Page 15 Quick Start Turning on the EMI Receiver the First Time Steps Actions Notes The 50 MHz reference signal appears on the display as shown below.. X-Series EMI Receiver Getting Started Guide...
  • Page 16: Anti-Virus Software And Firewalls

    Quick Start Anti-Virus Software and Firewalls Anti-Virus Software and Firewalls No third-party anti-virus software is shipped with the instrument. It is recommended that you install anti-virus software if your instrument is connected to the LAN. Check with your IT department to see what they recommend.
  • Page 17: Instrument Information

    Instrument Information Instrument Information Power requirements The only physical installation of your Keysight receiver is a connection to a power source. Line voltage does not need to be selected. This instrument does not contain user serviceable fuses. The instruments can operate with mains supply voltage fluctuations up to ±10% of the nominal voltage.
  • Page 18: Protecting Against Overpowering

    Quick Start Instrument Information If this product is not used as specified, the protection provided by the equipment could be impaired. This product must be used in a normal condition (in which all means for protection are intact) only. Install the instrument so that the detachable power cord is readily identifiable and easily reached by the operator.
  • Page 19 The instrument uses a lithium battery located on the CPU board. This is not an operator replaceable part. See “Returning an EMI Receiver for Service” on page 87. Replaceable parts must be approved or supplied by Keysight Technologies. You can order the service documentation for the instrument through your Keysight Sales and Service office.
  • Page 20: Protecting Against Electrostatic Discharge

    Quick Start Instrument Information Protecting against electrostatic discharge Electrostatic discharge (ESD) can damage or destroy electronic components (the possibility of unseen damage caused by ESD is present whenever components are transported, stored, or used). Test equipment and ESD To help reduce ESD damage that can occur while using test equipment: Do not use these first three techniques when working on circuitry with a voltage potential greater than 500 volts.
  • Page 21: Front And Rear Panel Features

    Keysight X-Series EMI Receiver PXE EMI Receiver N9048B Getting Started Guide Front and Rear Panel Features This section describes the following features: “Front-Panel Features” on page 22 “Display Features” on page 24 “Rear-Panel Features” on page 31 “Instrument Markings” on page 33...
  • Page 22: Front-Panel Features

    Front and Rear Panel Features Front-Panel Features Front-Panel Features Item Description Name Measurement Keys These keys (in the shaded area) enable you to set the parameters used for making measurements in the current Mode and Measurement. Preset Keys Mode Preset - local to the current mode, global to all measurements in the mode, affects most but not all parameters in the mode, does not affect Input/Output or System variables User Preset - local to the current mode, global to all measurements in the mode,...
  • Page 23 Front and Rear Panel Features Front-Panel Features Item Description Name Enter and Arrow Keys The Enter key terminates data entry when either no unit of measure is needed, or you want to use the current unit. The arrow keys: — Increment and decrement the value of the current measurement selection.
  • Page 24: Display Features

    Front and Rear Panel Features Display Features Display Features This section describes the regions of the display. Invalid Data Indicator The invalid data indicator is displayed whenever the data on the display does not match the settings of the instrument. The most common example of this is when instrument settings have changed in the time since the data in the traces on the display was taken.
  • Page 25: Screen Tabs

    Front and Rear Panel Features Display Features — When a trace is imported from mass storage and the trace’s parameters do not match the current instrument settings — When a trace is sent to the instrument from a remote interface (since there is no way to know if its settings match) The Data Invalid Indicator has an associated status bit that can be checked at any time to see if it is on.
  • Page 26: Meas Bar

    Front and Rear Panel Features Display Features Meas Bar The Meas Bar shows general measurement settings and information. The annotations on this bar can be used to change settings. Tap anywhere in the annotation box to access the drop-down panel that contains relevant parameters.
  • Page 27: Measurement Display

    Front and Rear Panel Features Display Features Measurement Display This area shows the measurement results in graphical and tabular form. You can interact with this area using pinch, drag, scroll and tap gestures. On the signal: Horizontal pinch - changes the span of the instrument Horizontal drag - changes the center frequency Vertical pinch - changes the vertical scaling Vertical drag - changes the reference level...
  • Page 28: Menu Panel

    Front and Rear Panel Features Display Features Menu Panel At the top of the menu panels are two icons: The Preset icon accesses the following control menu: The System icon accesses the following dialog: X-Series EMI Receiver Getting Started Guide...
  • Page 29 Front and Rear Panel Features Display Features The hardkey drop-down panel contains the measurement controls. These are the same as the hardkeys in the shaded area of the keypad: You can select functions using either the keypad or the drop-down menu. Notice that the Frequency panel has a Settings tab on the right side.
  • Page 30: Bottom Bar

    Front and Rear Panel Features Display Features Bottom Bar The bottom bar contains several icons that access various controls. X-Series EMI Receiver Getting Started Guide...
  • Page 31: Rear-Panel Features

    SNS Series Noise Source For use with Keysight N4000A, N4001A, N4002A Smart Noise Sources (SNS). Noise Source Drive +28 V For use with Keysight 346A, 346B, and 346C Noise Sources.
  • Page 32 Front and Rear Panel Features Rear-Panel Features Item Description Name Analog Out For Option YAS: Screen Video Log Video Linear Video For Option EMC or N9063C Analog Demod Measurement Application: Demod Audio Digital Bus Reserved for future use Aux IF Out CR3 Second IF Out Line power input The AC power connection.
  • Page 33: Instrument Markings

    Front and Rear Panel Features Instrument Markings Instrument Markings The table below lists the definitions of markings that may be on or with the product. Familiarize yourself with each marking and its meaning before operating the signal generator. Marking Description This symbol marks the standby position of the power line switch.
  • Page 34 The UK conformity mark is a UK government owned mark. Products showing this mark comply with all applicable UK regulations. The Keysight email address is required by EU directives applicable to our product. The CSA mark is a registered trademark of the CSA International.
  • Page 35 Front and Rear Panel Features Instrument Markings Marking Description China Restricted Substance Product Label. The EPUP (environmental protection use period) number in the center indicates the time period during which no hazardous or toxic substances or elements are expected to leak or deteriorate during normal use and generally reflects the expected useful life of the product.
  • Page 36 Front and Rear Panel Features Instrument Markings X-Series EMI Receiver Getting Started Guide...
  • Page 37: Using The Emc32 Software

    Keysight X-Series EMI Receiver PXE EMI Receiver N9048B Getting Started Guide Using the EMC32 Software The PXE is designed to be compatible with EMC32 software. The following section contains the details for configuring the instrument and software.
  • Page 38: How To Set Up And Run The Emc32 Software

    Using the EMC32 Software How to Set Up and Run the EMC32 Software How to Set Up and Run the EMC32 Software To be compatible with the EMC32 software, the PXE EMI Receiver must behave like the R&S ESU. The following procedure details the steps necessary to correctly configure the instrument to emulate the ESU.
  • Page 39: Instrument Operating System

    Instrument Operating System This chapter describes the Microsoft Windows 10, configuration and the settings used with the Keysight instrument software. It includes information about changing some of the system settings. And it describes the Windows operating system configuration and the software installations that are present on the Disk Drive when the instrument leaves the factory.
  • Page 40: Microsoft Windows

    Instrument Operating System Microsoft Windows Microsoft Windows Your instrument has Microsoft Windows installed at the factory. Keysight has already configured many of the settings in Microsoft Windows for optimal behavior in your instrument. This chapter contains details about many of these settings.
  • Page 41: User Installation Of Software

    Also, you must not remove any applications or programs that were installed on the instrument when it was shipped from the factory. If you install programs other than those that Keysight has tested, it could cause problems with the instrument's applications. If this happens, you should try uninstalling the program that has caused the problem, or try changing the program's configuration.
  • Page 42: User Accounts

    — Access files on the instrument that are accessible to the Users group — Run applications that are accessible to the Users group Keysight-Only user account The instrument contains a user account called "KeysightOnly" that can be used by Customer Support in the event that the user has changed the Administrator password and has forgotten the password.
  • Page 43 Instrument Operating System User Accounts It is Keysight’s expectation that each user’s My Documents folder is mapped to the D: drive. This is to avoid overwriting the user’s data in the event the Instrument Recovery must be performed. Also, this facilitates convenient backup by copying the contents of the D: drive to external media.
  • Page 44: Keysight X-Series Emi Receiver Licensing Options

    Keysight X-Series EMI Receiver Licensing Options Keysight X-Series EMI Receiver Licensing Options The Keysight X-Series EMI Receiver has four licensing types that have one of two terms attached. The terms are P (Perpetual) and L (1 year). These licensing types and terms are available on all existing measurement applications except the Spectrum Analyzer Measurement Application, which requires a fixed perpetual license (shipped Standard).
  • Page 45: Network Licenses

    Instrument Operating System Keysight X-Series EMI Receiver Licensing Options Network Licenses Network licenses are available over the user’s network from a server the user configures. Network licenses are identified in the product structure by an "N" in the second character and either a "P" or an "L" in the third character, indicating a term of either Perpetual or 1 year (12 months), respectively.
  • Page 46: Configuring Network And Usb Licenses

    Configuring Network and USB Licenses The Keysight Floating License Manager must be used to configure the Network or USB Portable licenses before the licenses can be used. An instrument can be configured for Network or USB Portable licenses or both. To set up USB Portable licenses, in the Keysight Floating License Manager select “Start a...
  • Page 47: Licensing New Measurement Application Software - After Initial Purchase

    The instrument will automatically load the license file. (This may take a few minutes) Upon completion, the Keysight License Manager will display a “Successful License Installation” message. Alternatively, the license file can be manually installed over USB or LAN by placing the license file in the following folder on the instrument.
  • Page 48 Transportable licenses use the Keysight License Manager to perform a — transport — Network licenses are loaded on the server and set up with the Keysight Floating License Manager USB Portable licenses are loaded onto the instrument and configured —...
  • Page 49: Windows Configuration

    Windows Updates and notify you. Setup new user accounts. Do not delete or modify the "KeysightOnly" user account. Doing so may prevent Keysight from servicing the instrument. Add the instrument to a network Install and configure a printer...
  • Page 50: Settings That Must Not Be Changed

    Instrument Operating System Windows Configuration You May Use This Feature: To Do This… If you click on “Advanced System Settings” a dialog will open called “System Properties.” On this dialog there is an “Advanced” tab, which opens up a dialog with a number of settings options. One of these is “Performance”, and if you click on the “Settings”...
  • Page 51: Autoplay/Autorun

    — Add, delete, or modify disk drive partitions. — Delete or modify Keysight registry entries. — Change the contents of any directories containing the name "Keysight". — Stop the IIS server — Tamper with any virtual directories (or their contents) that came configured with the instrument.
  • Page 52: Configuring Printers

    Instrument Operating System Configuring Printers Configuring Printers Printers are configured using the Microsoft Windows Control Panel. It is easily accessed from the Windows Start menu or from under the front panel System key. This setup process can be done using the touch screen and front-panel keys.
  • Page 53: Configuring Lan

    Instrument Operating System Configuring LAN Configuring LAN Hostname The Computer Name, or Hostname, is preconfigured from the factory. It must be a unique name such that it does not conflict with other equipment on your LAN. The preconfigured Computer Name is K-<model number>-xxxxx, where xxxxx is the last 5 digits of the instrument’s serial number.
  • Page 54 Instrument Operating System Configuring LAN When the Map Network Drive window appears, browse to the correct folder, and click Finish. In Windows 10 there is no visual indication that authentication is in progress. X-Series EMI Receiver Getting Started Guide...
  • Page 55: Windows Security

    Instrument Operating System Windows Security Windows Security Microsoft recommends the following to ensure the instrument's Windows operating system is protected: — Use an internet firewall. — Get the latest critical Windows updates. — Use up-to-date antivirus software. Windows Firewall The instrument is shipped with the Windows Firewall enabled. You can verify the status of Windows Firewall by going to the Control Panel and clicking on System and Security, Windows Firewall.
  • Page 56: System Maintenance

    Instrument Operating System System Maintenance System Maintenance Backup It is recommended that you have a regular backup strategy. Your IT department may already have a backup strategy in place that is suitable for the instrument and its data. Using the Instrument Recovery system in conjunction with a regular backup strategy should allow full recovery of the instrument data.
  • Page 57: Usb Connections

    USBTMC-USB488 device class. Keysight Technologies does not support or warrant correct instrument operation if additional USB drivers from third parties are installed in the instrument. It is possible that additional drivers could break the normal USB operation.
  • Page 58: Disk Drive Partitioning And Use

    — The E: partition is reserved for Keysight’s use. The primary use of the E: drive is for housing the Calibration and Alignment data. Do not change or overwrite the files on this drive.
  • Page 59 Instrument Operating System Disk Drive Partitioning and Use Step Notes 2. Select OK. The Alignment Data Wizard will appear: 3. Follow the on screen instructions to The default location is an backup the calibration data to the internal flash SD card, if USB drive and save the file.
  • Page 60: Disk Drive Recovery Process

    Notes 1. Make sure the instrument is turned off. 2. Turn on the instrument. After the Keysight Technologies screen is displayed, — Press the down arrow key to move This screen is displayed for five seconds. the highlight to Instrument...
  • Page 61 Instrument Operating System Disk Drive Recovery Process Table 4-1 Recovery Process Step Notes 3. When the Instrument Recovery System has booted, follow the on-screen instructions to recover the image of the C: drive. Enter — Press , then press to select the recovery.
  • Page 62: Updating The Software (Required After A Recovery)

    DO NOT turn off the instrument power at this time for ANY reason. If this process is interrupted the instrument most likely will need to be sent back to an Keysight Service Center for servicing before it will be usable again.
  • Page 63 Instrument Operating System Disk Drive Recovery Process Table 4-2 Installing the Software Step The installation process can take up to 45 minutes. Do not turn the instrument power off or serious damage may occur. If any pop up windows appear, click Ignore to proceed.
  • Page 64 Instrument Operating System Disk Drive Recovery Process X-Series EMI Receiver Getting Started Guide...
  • Page 65: Using Windows Tools

    Keysight X-Series EMI Receiver PXE EMI Receiver N9048B Getting Started Guide Using Windows Tools The capabilities described in this section are Microsoft Windows 10 features. The discussion provided here gives some guidelines for using the capabilities with the instrument. You need to refer to the Windows 10 help documentation for more information.
  • Page 66: Remote Desktop: Using The X-Series Emi Receiver Remotely

    Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely Remote Desktop: Using the X-Series EMI Receiver Remotely Windows Remote Desktop is recommended for remote control of the instrument. It offers fully-interactive control that is almost identical to direct face-to-face control of the instrument.
  • Page 67: Setting Up Remote Desktop Operation

    Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely Setting up Remote Desktop operation Figure 5-1 Basic setup for remote desktop operation To perform this operation successfully, you must have Administrator level access to the instrument. Table 5-1 Setting up a remote desktop connection Step Action...
  • Page 68: How To Locate The Computer Name Of The Instrument

    CD-ROM, because that contains the Client software. The following instructions relate to software provided by Microsoft Corporation. Keysight offers no warranty regarding the operation of such software. The procedure described here may be changed by Microsoft at some future time.
  • Page 69: Running A Remote Desktop Session

    Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely Table 5-4 Locating the name from the Windows desktop (with a mouse): Step Notes Start Control Panel 1. Click System The Computer name is listed in the Computer 2. Double-click name, domain, and workgroup settings section.
  • Page 70 Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely Table 5-5 Starting a session Step Notes Start menu A Remote Desktop Connection dialog appears: 1. Click Windows > Accessories >Programs, > Remote Desktop Connection. 2. Enter the computer name of the instrument.
  • Page 71 Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely The instrument display appears on the screen of the remote computer. Because the instrument front-panel keys are not available when using the instrument remotely, three alternative methods are available to perform the functions of the front-panel keys.
  • Page 72 Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely Table 5-6 Setting Remote Desktop options Step Notes Display 3. Click the tab. Remote — Under desktop size , you may select the size of the window in which the instrument display appears.
  • Page 73 Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely Table 5-6 Setting Remote Desktop options Step Notes Local Resources 4. Click the tab. Disk — Selecting the Drives checkbox enables you to transfer data between the remote desktop and the local PC.
  • Page 74 Using Windows Tools Remote Desktop: Using the X-Series EMI Receiver Remotely Ending a Remote Desktop session There are two ways to disconnect the remote computer from the instrument: ending the session: Table 5-7 Ending a session Step Notes For full-screen, the X appears at the top center of 1.
  • Page 75: Embedded Web Server: Using The X-Series Emi Receiver Remotely

    Using Windows Tools Embedded Web Server: Using the X-Series EMI Receiver Remotely Embedded Web Server: Using the X-Series EMI Receiver Remotely The instrument can be controlled using either the Embedded Web Server or Windows Remote Desktop. The Embedded Web Server is a good solution when you do not want to log into the instrument's user account.
  • Page 76 Using Windows Tools Embedded Web Server: Using the X-Series EMI Receiver Remotely Table 5-8 Accessing the instrument Step Notes 1. Enter a URL corresponding to the This functionality is only fully instrument hostname or IP Address. supported when using Internet Explorer.
  • Page 77: Controlling The Instrument

    Using Windows Tools Embedded Web Server: Using the X-Series EMI Receiver Remotely Controlling the Instrument Selecting this tab enables you to view, control and interact with the instrument through the web server. Table 5-9 Selecting the Control Instrument tab Step Notes Control Instrument A password entry dialog appears.
  • Page 78: Enabling Scpi Control Of The Instrument

    Using Windows Tools Embedded Web Server: Using the X-Series EMI Receiver Remotely Enabling SCPI Control of the instrument Selecting this tab enables you to control the instrument via SCPI. Selecting the Get Image tab Selecting the Get Image tab captures a screen image from the Instrument display.
  • Page 79: Selecting The Transfer Data Tab

    Using Windows Tools Embedded Web Server: Using the X-Series EMI Receiver Remotely Selecting the Transfer Data tab Selecting the Transfer Data tab enables you to capture results from the instrument’s currently active measurement. Depending on the current measurement type, captured results consist of either Trace Data or Measurement Results.
  • Page 80: Selecting The Docs/Links Tab

    Using Windows Tools Embedded Web Server: Using the X-Series EMI Receiver Remotely Selecting the Docs/Links tab Selecting this tab enables access links to the instrument documentation and application software. X-Series EMI Receiver Getting Started Guide...
  • Page 81: Windows Shortcuts And Miscellaneous Tasks

    Using Windows Tools Windows Shortcuts and Miscellaneous Tasks Windows Shortcuts and Miscellaneous Tasks This section provides a list of windows shortcuts (key combinations) that are useful when you operate the instrument without an attached mouse and keyboard. Although these shortcuts are available in any Windows 10 system, they are not commonly used when a mouse and keyboard are attached.
  • Page 82: Windows Taskbar Auto-Hide Feature

    Using Windows Tools Windows Shortcuts and Miscellaneous Tasks Windows taskbar auto-hide feature The Windows taskbar should always be in the auto-hide mode when using the instrument application. If the taskbar is not set to auto-hide, the lower part of the instrument display is obscured by the taskbar. If at any time the Windows taskbar is inadvertently set to the non-auto-hide mode, you can restore the auto-hide behavior by doing the following: Table 5-11...
  • Page 83: Troubleshooting

    Keysight X-Series EMI Receiver PXE EMI Receiver N9048B Getting Started Guide Troubleshooting “Check the Basics” on page 84 “Problems with Microsoft Windows 10” on page 86 “Returning an EMI Receiver for Service” on page 87 No operator serviceable parts inside. Refer servicing to qualified...
  • Page 84: Check The Basics

    N9048B PXE EMI Receiver Specifications Guide For more information on your instrument, visit the product page at: http://www.keysight.com/find/pxe_support — If the instrument is not communicating via the LAN connection, check for the presence of blinking yellow LEDs on the rear panel LAN connector. If the ACT LED is not blinking, check the LAN cable and LAN integrity.
  • Page 85 Troubleshooting Check the Basics — If the previously performed alignments did not resolve the problem, press System, Alignments, Restore Align Defaults. Then press System, Alignments, Align Now, Align Now All. — If the instrument exhibits large amplitude errors (> 10 dB) especially at frequencies above 10 GHz, the RF preselector might not be properly centered.
  • Page 86: Problems With Microsoft Windows 10

    The X-Series EMI Receiver operates in an open Windows environment, so you can install software on the instrument. However, installation of non-approved software may affect instrument performance. Keysight does not warrant the performance with non-approved software installed. X-Series EMI Receiver Getting Started Guide...
  • Page 87: Returning An Emi Receiver For Service

    Returning an EMI Receiver for Service Calling Keysight Technologies Keysight Technologies has offices around the world to provide you with complete support for your instrument. To obtain servicing information or to order replacement parts, contact the nearest Keysight Technologies office listed below.
  • Page 88: Locations For Keysight Technologies

    Troubleshooting Returning an EMI Receiver for Service Locations for Keysight Technologies http://www.keysight.com/find/assist Online assistance: Americas Canada Latin America United States 1 877 894 4414 (305) 269 7500 1 800 829 4444 Asia Pacific Australia China Hong Kong 1 800 629 485...
  • Page 89: Service Options

    Returning an EMI Receiver for Service Service Options Keysight Technologies offers several optional maintenance plans to service your instrument after the warranty has expired. Call your Keysight Technologies office for full details. If you want to service the instrument yourself after the warranty expires, you can download the service documentation that provides all necessary troubleshooting and maintenance information from the Keysight web page.
  • Page 90: Packaging The Instrument

    Troubleshooting Returning an EMI Receiver for Service Packaging the Instrument Use original packaging or comparable. It is best to pack the unit in the original factory packaging materials if they are available. Analyzer damage can result from using packaging materials other than those specified.
  • Page 91 Keycode Commands C drive usage, service options, Windows, connectors, front panel, shipment contents, keys, contents of shipment, Shortcut keys Keysight Technologies, calling, Control Panel Windows, taskbar, storing data on D drive, cooling the instrument, system recovery, line voltage, locating the instrument,...
  • Page 92 Experience Tab, running, Setting up Remote Computer, Setting up Windows Systems X-Series EMI Receiver Getting Started Guide...
  • Page 93 This information is subject to change without notice. © Keysight Technologies 2018-2022 Edition 1, May 2022 N9048-90007 www.keysight.com...

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