Reolink Argus 2 User Manual page 98

Reolink Wireless Battery-powered Camera
·Wipe the camera lens with a dry paper/towel/tissue.
·Narrow the distance between your camera and the mobile phone so that the
camera can focus better.
·Make sure there is enough lighting.
3. Camera Failed to Connect to Wi-Fi During Initial Setup Process
If the camera fails to connect to Wi-Fi, please try the following solutions:
·Make sure that you have entered the correct Wi-Fi password.
·Put the camera closer to your router to ensure strong Wi-Fi signals.
·Change the encryption method of the Wi-Fi network to WPA2-PSK/WPA-PSK
(safer encryption) on your router interface.
·Change your Wi-Fi SSID or password and make sure the SSID is within 31
characters and password is within 64 characters.
·Set your password using only the characters available on the keyboard.
·Make sure the Wi-Fi is on 2.4Ghz, as the battery-powered Wi-Fi cameras don't
support the 5Ghz Wi-Fi.
4. The Reolink App Failed to Scan the QR Code Sticker on the Camera
Body
When you lost the QR code sticker, the sticker is damaged or the Reolink App
simply cannot scan to read the QR code on the camera's body. Please check the
below solutions.
·Manually enter the UID number, please find steps in Chapter 5 the part of Add or
Delete a Camera.
·In the case the QR code sticker is lost, please check if you still have any other
phone or computer that can access the camera. Go to Reolink App, click camera's
Settings and click Share Camera and you'd find the QR code of the camera.
5. The Solar Panel Stopped Charging the Camera's Battery
When the solar panel can longer charge the camera's battery, please follow the
below trouble shootings steps.
·Please check the connectivity between the USB cable and camera (test by
plugging and unplugging the USB cable several times).
· Please check the installation location of the Solar Panel, make sure the solar panel
is facing direct sunlight. And please note that your camera is not working in
temperatures below 0°C (32°F) or above 45°C (113°F).
·Charge this camera using the USB charger (DC 5V2A) and see if it can be charged
fully.
·Please reduce or stop using your camera for a day or two to see whether the
battery level will increase. At the same time, please turn off the PIR sensor. Because
extensive use of your battery-powered cameras will drain the camera's battery
faster than the recharging speed of your Reolink Solar panel, especially with
insufficient sun exposure.
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