Troubleshootings - Reolink Argus 2 User Manual

Reolink Wireless Battery-powered Camera
Q6: Can this camera work with Blue iris, Synology, QNAP or other brand third party
software?
A: No, the camera cannot work on other software, it can only work with Reolink
App or Reolink PC client.
Q7: How long can the battery last?
A: In normal use and one time charge, the battery can last about 1-4 weeks
according to different working environments.
In frequent trigger and one time charge, the battery of Reolink Argus 2/Pro will last
16 hours in day mode (or 9 hours with LEDs on at night, equivalent).
Please kindly note that when batteries are used repeatedly, they lose capacity as
the number of charge cycles increases, until they are eventually considered to have
reached the end of their useful life, which is normal for all rechargeable batteries,
just like the one in your smart phone.
Q8: Can this camera record continuously？
A: No, the battery powered camera can only record motion video.
Q9: Can two cameras work with one solar panel?
A:No, one solar panel can only work with one solar panel.
Q10: How long the solar panel power extension cable can connect.
A:The cable length of Reolink solar panel is 4 meters. If it is not long enough in your
case, you may consider purchasing our solar panel extension cable (4.5 meters/15
feet). You can add up to 2 Solar Panel extension cables to the solar panel so that
the total distance can reach up to 13 meters (43 feet).
Q11: Can i grant a user account and limited the feature of user account.
A: No, the battery powered camera only have admin account, its unable to grant a
user account for this camera.

Troubleshootings

1. Camera Is Not Powering On
If your camera is not starting up, please try the following solutions:
·Make sure the power switch is turned on.
·Charge the battery with a DC 5V/2A power adapter. (When the green light is on,
the battery is fully charged.)
2. Camera Failed to Scan QR Code on the Phone
If the camera cannot scan the QR code on your phone, please try the following
solutions:
·Remove the protective film from the camera lens.
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