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Westomatic Sigma Touch Operator's & Installation Manual
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Westomatic Sigma Touch Operator's & Installation Manual

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Sigma Touch
Operator & Installation Manual
© Copyright Westomatic Vending Services Limited 2013
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
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Summary of Contents for Westomatic Sigma Touch

  • Page 1 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 2 +44 (0) 1626 323100 option 1 Part sales: +44 (0) 1626 323100 option 3 Westomatic Vending Services Ltd. reserves the right to change the product specifications at any time. While every effort has been made to ensure that the information in this publication is accurate, Westomatic Vending Services Ltd disclaims any liability for any direct or indirect losses howsoever caused arising out of use or reliance on this information.
  • Page 3 There are no user serviceable parts inside this vending machine.  The Sigma Touch machine must be cleaned on a regular basis (refer to the section within this document on how to clean your machine). A water jet must not be used.
  • Page 4 Operator, and therefore must be competent in both of these areas. Westomatic Westomatic Vending Services Ltd, the machine manufacturer. Westomatic offers training programmes for the Sigma Touch hot beverage vending machine. Please contact your account manager for more information. © Copyright Westomatic Vending Services Limited 2013 All rights reserved.
  • Page 5 All details and indications for the installation and cleaning of this vending machine have been made under consideration of our knowledge and experiences collected up to now. Westomatic Vending Services Ltd. reserves the right to make technical changes to this machine type without notice as a result of continuous product development.
  • Page 6 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 7: Inspection Upon Delivery

    Note the extent of any damage on the transport documents/delivery note of the forwarding agent. If necessary contact the Westomatic helpline as soon as possible to register any product damage as a customer complaint can only be asserted within the currently valid time limits.
  • Page 8 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 9 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 10 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 11 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 12 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 13 ALWAYS SWITCH OFF AND DISCONNECT THE MACHINE FROM THE MAINS ELECTRICITY SUPPLY BEFORE CLEANING OR THE REMOVAL OF PARTS. The quality of drinks produced by the Sigma Touch can only be maintained if the machine is cleaned regularly following the required cleaning schedule.
  • Page 14 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 15 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 16 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 17 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 18 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 19: Final Checks

    © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 20 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 21 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 22 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 23 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 24 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 25: Electrical Information

    Reference should be made to the model water bylaws 1986 statutory instrument (SI) No.1147. Noise levels The Sigma Touch has been designed to work within a user-friendly environment and will therefore not exceed a noise level of 70dB. Operating conditions The Sigma Touch machine is suitable for indoor use between +10°C and +30°C.

  • Page 26: Important Pre-Installation Information

    The Sigma Touch has been designed to be able to be quickly and easily installed and provide good quality, well presented drinks from power up. Access to the maintenance area of the machine is via the touch screen technology provided.
  • Page 27 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 28 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 29: Installation And Commissioning

    Fasten the 15 mm fitting of the mains water supply hose (supplied with the machine) to the rising water main via a stopcock. (Fig1). Now connect the ¾ inch connector to the Sigma Touch and turn the stopcock on and check for leaks. For water pressure guidelines see page 25.

  • Page 30: Connecting Mains Power

    RCD protected switched mains supply and switch ON to initiate power to the machine. What to expect when turning on your Sigma Touch machine for the first time Be patient with your smart vending machine……...
  • Page 31 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 32 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 33 Bean to cup set up Very important Upon receipt of your Sigma Touch machine you will need to calibrate the machine to suit your coffee beans. If you cannot carry out this procedure yourself, your machine is going to fail very quickly! This is a two part process and must be done in the following order.
  • Page 34 Coffee brand:_______ Roast type:_______ Duration of throw:_______ Gram throw:________ Westomatic loose tea brewer The Sigma Touch tea brewer will not need the same calibration as a bean to cup brewer. Use the same guidelines as on page 32 if needed.
  • Page 35 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 36 Small flat headed screw driver – watch type. Your Sigma Touch machine has been through a full test procedure at Westomatic. However the cup that we use to test the cup sensor on your machine may differ to the cup that you are about to load into the cup turret tubes.
  • Page 37 Enter Price Settings Adjust the price of the drink/s and press Save. If Your Sigma Touch has been ordered as a payment set up, the programming will already be set up for you i.e the machine will be programmed to pay vend.
  • Page 38 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 39 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 40 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 41 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 42 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 43 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 44 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.