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Westomatic Signature Operator's & Installation Manual
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Westomatic Signature Operator's & Installation Manual

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Signature / Horeca
Operator & Installation Manual
© Copyright Westomatic Vending Services Limited 2013
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic
Vending Services Limited.
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Summary of Contents for Westomatic Signature

  • Page 1 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 2 Part Sales: +44 (0) 1626 323100 option 3 Westomatic Vending Services Ltd. reserves the right to change the product specifications at any time. While every effort has been made to ensure that the information in this publication is accurate, Westomatic Vending Services Ltd disclaims any liability for any direct or indirect losses howsoever caused arising out of use or reliance on this information.
  • Page 3 There are no user serviceable parts inside this vending machine.  The Signature machine must be cleaned on a regular basis (refer to the section within this document on how to clean your machine). A water jet must not be used.
  • Page 4 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 5 All details and indications for the installation and cleaning of this vending machine have been made under consideration of our knowledge and experiences collected up to now. Westomatic Vending Services Ltd. reserves the right to make technical changes to this machine type without notice as a result of continuous product development.
  • Page 6 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 7: Inspection Upon Delivery

    Note the extent of any damage on the transport documents/delivery note of the forwarding agent. If necessary contact the Westomatic helpline as soon as possible to register any product damage as a customer complaint can only be asserted within the currently valid time limits.
  • Page 8 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 9 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 10 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 11 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 12 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 13 ALWAYS SWITCH OFF AND DISCONNECT THE MACHINE FROM THE MAINS ELECTRICITY SUPPLY BEFORE CLEANING OR THE REMOVAL OF PARTS. The quality of drinks produced by the Signature can only be maintained if the machine is cleaned regularly following the required cleaning schedule.
  • Page 14 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 15: Whipper Assembly

    © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 16 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 17 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 18 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 19: Final Checks

    © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 20 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 21 In the event of the brewers being disabled i.e no bean to cup or freshbrew drinks. This menu will reset the brewer bin counts. Standard Signature On standard Signature machines the waste brewer count has a default of 100 9 oz drinks or 50 12 oz drinks before the BREW WASTE EMPTIED menu needs resetting. Horeca Signature...
  • Page 22 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 23 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 24 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 25 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 26: Electrical Information

    Reference should be made to the model water bylaws 1986 Statutory Instrument (SI) No.1147 Noise levels The Signature machine has been designed to work within a user-friendly environment and will therefore not exceed a noise level of 70dB. Operating conditions The Signature is suitable for indoor use between +10°C and +30°...

  • Page 27: Important Pre-Installation Information

    Signature machine. The Signature has been designed to be able to be quickly and easily installed and provide good quality, well-presented drinks from power up. Access to the machine’s service mode is via the...
  • Page 28 H20 base cabinet inlet hoses and mains leads differ from the standard Signature  Plug the lead from the Signature into the 240v AC socket situated at the rear of the H20 base cabinet. Now plug the moulded mains lead from the base cabinet directly into the dedicated 13amp supply.
  • Page 29 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 30: Installation And Commissioning

    Fasten the 15 mm fitting of the mains water supply hose (supplied with the machine) to the rising water main via a stopcock. (Fig. 1). Now connect the ¾ inch connector to the Signature (Fig. 2) and turn the stopcock on and check for leaks.

  • Page 31: Connecting Mains Power

    © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 32 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 33 Bean to cup – Run a dry throw Very important Upon receipt of your Signature machine you will need to calibrate the machine to suit your coffee beans. If you cannot carry out this procedure yourself, your machine is going to fail very quickly! This is a two part process and must be done in the following order.
  • Page 34 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 35 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 36 Small flat headed screwdriver – watch type. Your Signature machine has been through a full test procedure at Westomatic. However the cup that we use to test the cup sensor on your machine may differ to the cup that you are about to load into the cup turret tubes.
  • Page 37 Enter PRICE SETTINGS Adjust the price of the drink/s If your Signature has been ordered as a payment set up, the programming will already be set up for you i.e the machine will be programmed to pay vend. If however you need to change the settings at a later date this can be carried out in:...
  • Page 38 To provide an ambient glow.  To provide indication that power to the Signature is okay and that no faults have been found. If the Signature develops a fault the base cabinet switches off and the blue LED goes out.
  • Page 39 24v DC Supply Connecting the Signature and the base cabinet supplies The Signature and its base cabinet share common AC mains electrical and mains water supplies. This reduces the demand for site services and will speed up the installation process.
  • Page 40 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 41 The 14 represents a circuit failure, nothing more. The number after the hyphen represents the circuit with the issue/problem. 14 – 20 on a Signature this would mean you have a problem with whipper station 2. To give you an idea, with it being a whipper issue the cause could be one of the following:- •...
  • Page 42 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 43 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 44 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

  • Page 45: Useful Part Numbers

    © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 46 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 47 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.
  • Page 48 © Copyright Westomatic Vending Services Limited 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending Services Limited.

This manual is also suitable for:

Horeca