Troubleshooting Guide; Power - Umc-1 Will Not Turn On; Sound; Poor Am Reception - Emotiva UMC-1 Operation Manual

10| TROUBLESHOOTING GUIDE

The Emotiva UMC-1 is expertly designed and built to provide years of trouble-free performance. Most problems that
occur can usually be solved by checking your setup or making sure that the audio and video components connected to
the processor are on and fully operational. The following information will help you deal with common setup problems
you may experience during normal use of your unit. If problems persist, contact your Emotiva Dealer for help.
THE UMC-1 WILL NOT TURN ON (No Power)
•
IMPORTANT – Please note the UMC-1 requires initialization after the power cord is plugged into the line cord

receptacle. Push and hold the power button for approx. 5 seconds. The unit will power up after this small
delay. The second push of the power button will turn the unit off and after this the unit will turn on and off in a
normal fashion.
Make sure the unit's line cord is connected to an unswitched outlet.

Make sure the ON/OFF rocker switch on the back of the unit is in the "ON" position.

Make sure the correct line voltage setting is selected

NO SOUND (from one or more full range speakers)
•
Speaker cables may have come undone. Turn off your system and check the cables, and tighten the binding

posts.
An audio cable may have an internal break.

The volume level is low for the channels concerned. Recheck the calibration procedure (page 54).

The Mute switch is on.

The channel has not been turned on in the Speaker Size Menu (pages 51-52).
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The correct surround mode is not selected. (Some DVD discs are stereo only).

Note: In Source Direct mode, only the front left and right speakers are engaged. They must also be set to Large.

No Subwoofer (or poor output)

The subwoofer's amplifier is off or its controls are set low.

Are all other speakers set to LARGE in the Speaker Size menus?

SUB is not switched on in the Speaker Size Menu (page 52).

Recheck the calibration procedure (page 54).

Adjust the Crossover and check Bass Management (page 55).

If the bass is weak during Dolby Digital or DTS playback, check the correct audio output is selected in your DVD

menu, otherwise it may just play stereo into your UMC-1 and you won't get the true LFE signal to the
subwoofer.
•

POOR AM RECEPTION

Often one of the main complaints about poor AM reception is that the same AM station can be heard at different
frequencies. Check to see is BOTH wires of the AM loop antenna are connected. A loop antenna is required for AM
reception, as it forms part of the front-end tuned circuit.

POOR FM RECEPTION

•
The antenna may be incorrectly attached.

Station not correctly tuned in, weak or off the air.

You can improve reception by using external antennas. Some cable TV feeds also offer FM reception.

Input Selection Problems

If you find that certain inputs cannot be selected, Check the INPUTS menu of the OSD (page 48), and make sure that the
input has not been disabled in that particular Zone.
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