Tesla MODEL X Owner's Manual page 235

To regain normal charge operation, try the following
steps.
If the Wall Connector is plugged into a wall outlet, make
sure:
• The plug is fully inserted into the receptacle / outlet
• The plug / outlet area is not blocked or covered by
anything
• There is no heat source nearby
If the issue persists or the Wall Connector is hard-wired,
contact an electrician to inspect the building wiring
connection to the Wall Connector. They should make
sure that all wires are properly connected and torqued
according to the installation guide for the Wall
Connector.
Wall Connector installation guides can be found here.
(CC_f013)
Unable to charge - Charge handle
too hot
Check charge handle or charge port
for debris
What this alert means:
Over temperature protection (latchoff).
What to do:
Make sure the connector is fully inserted into the charge
inlet in the vehicle's charging port, is not covered by
anything, and there is no heat source nearby. If the
problem persists in normal ambient temperatures (under
100°F or 38°C), contact Tesla.
(CC_f014)
Unable to charge - Wall Connector
issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1. Contactor not working
2. Self-test of internal ground fault monitoring circuit
failed
3. Thermal sensor disconnected
4. Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
Consumer Information
Troubleshooting Alerts
233