Format Of Possible Sp Exception Messages; Sp Example; Sp Suggested Action; Task - HP 3PAR StoreServ 7000 Troubleshooting Manual

Format of Possible sp Exception Messages

Network SP->InServ "SP ethernet Stat <stat> has increased too quickly check SP network settings"

sp Example

Component -Identifier- --------Detailed Description------------------------
SP ethernet

sp Suggested Action

The <stat> variable can be any of the following: rx_errs, rx_dropped, rx_fifo, rx_frame,
tx_errs, tx_dropped, tx_fifo.
This message is usually caused by customer network issues, but might be caused by conflicting or
mismatching network settings between the SP, customer switch(es), and the storage system. Check
the SP network interface settings using SPMAINT or SPOCC. Check the storage system settings
using commands such as shownet and shownet -d.

task

Displays failed tasks. Checks for any tasks that have failed within the past 24 hours. This is the
default time frame for the showtask -failed all command.

Format of Possible task Exception Messages

Task Task:<Taskid> "Failed Task"

task Example

Component --Identifier--- -------Detailed Description--------
Task Task:6313
In this example, checkhealth also showed an Alert. The task failed, because the command
was entered with a syntax error:
Component -Identifier- --------Detailed Description------------------------
Alert sw_task:6313
see task status for details.

task Suggested Action

The CLI command showtask -d Task_id will display detailed information about the task. To
clean up the Alerts and the Alert-reporting of checkhealth, you can delete the failed-task alerts
if they are of no further use. They will not be auto-resolved and they will remain until they are
manually removed with the SSMC (GUI) or CLI with removealert or setalert ack. To display
system-initiated tasks, use showtask -all.
cli% showtask -d 6313
Id Type
6313 background_command upgradecage -a -f failed
64 Troubleshooting
"State rx_errs has increased too quickly check SP network
settings"
Failed Task
Task 6313 (type 'background_command', name 'upgradecage -a -f') has failed (Task Failed). Please
Name Status Phase Step
--- ---