50 Problem Checklist - Bayer HealthCare CLINITEK 50 User Manual

Hide thumbs

Table Of Contents

Table of Contents

If you need additional help, our Technical Care Center is here to assist you. Before you

call, please fill out this checklist (you may want to make a photocopy of the page first).

Then call the nearest Bayer office using the list on the next page.

CLINITEK

Serial Number __ __ __ __ __ __ __ __ __ __ __

Installation Date __________________________

1. Have you reviewed the error messages on page 23?

2. Does the test table move out to the "load" position when

the Analyzer is first turned on?

3. If Step 2 is NO —

•

Is the power cord plugged into a live electrical outlet, into the

transformer, and then into the Analyzer?

•

If using the battery pack, are the batteries fully charged and correctly

placed in the pack and the cord plugged into the Analyzer?

4. Does the display show the expected messages? (If the

display is blank, see page 22 for possible causes.)

5. Does the test table move into the Analyzer shortly after

the

key is pressed?

6. Does a test strip dipped into a negative control provide

correct results?

•

Has a second test strip been tried?

7. Is the name of the Bayer Reagent Strip shown on the display the

same as the product being used? (If using any of the MULTISTIX

PRO

Reagent Strips, is the family name of the product shown on

the display?)

8. Does the display or printout show the correct test names

and reasonable results?

9. Is the test table or the white bar dirty, scratched, or damaged?

10. Does the test table operate correctly?

If not, describe: ———————————————————————————

——————————————————————————————————

11. Please record any error messages that have been displayed:

——————————————————————————————————