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Trouble shooting
This guide of trouble shooting is for general help only. Authorized representatives or qualified electricians of Kohler Company
shall be able to solve all electrical failures. If you want to know about the service of warranty, please contact local dealers or
wholesalers.
Symptoms
1. Toilet does not
A. Power failure
work.
B. Plug not connected or no power to
C. The leakage circuit breaker on plug
D. Product is on standby mode
2. Toilet fails to flush
A. Water failure
B. Tee valve for water supply is closed
C. Power failure
D. Product is at standby mode
E. Wash mode is in progress
F. Auto-flushing is deactivated
3. Toilet is not clean
A. Filter screen is blocked
after flushing.
B. Insufficient water pressure.
4. Wash mode is
A. Water failure
abnormal.
B. Tee valve for water supply is closed or
C. Product is on standby mode
D. Not yet seated or current sitting posture
E. Filter screen is blocked
F. Insufficient water pressure.
G. Incorrect air filter installation.
5. Flush function
A. Flushing mode stops automatically after
stops in operation
process.
B. The seat is unable to sense human body
6. The wash mode
A. The seat is covered by foreign matters
runs even when
or the seat is wet.
unseated.
7. Dryer fan stops in
A. The dryer fan stops automatically after
operation process.
B. The seat is unable to sense human body
8. Deodorization fan
A. The seat is unable to sense human body
does not work
B. Stop button is pressed by mistake during
C. Auto deodorization function is deactivated
9. Cover fails to
A. The seat is covered by foreign matters
close/open
B. The toilet cover is interfered by people at
1323363-T01-E
Possible Causes
socket
does not reset.
not opened completely
unable to be sensed by the seat
continuous flushing for 5 minutes
continuous usage for 4 minutes
operation
or the seat is wet.
the open/close process before
Recommended Actions
A. Wait until the power is restored
B. Plug in or detect the socket
C. Press Reset button on the plug
D. Press "
" button on auxiliary keyboard.
A. Wait until the water supply is restored
B. Open the tee valve for water supply
C. Wait until the power is restored or review "manual
flush" section for manual flush or flush by basin.
D. Press "
" button on auxiliary keyboard.
E. Perform after flushing operation completed. F.
Review "Guide on remote controller setting"
A. Refer to "Filter screen clean"
B. Check if all tee valves are opened. If not, please open;
C. Check bend problem on inlet hose, if so, adjust hose.
A. Wait until the water supply is restored
B. Fully open the tee valve for water supply
C. Press "
" button on auxiliary keyboard.
D. Seated or adjust your sitting gesture
E. Review the section of "Washing the filter screen"
F. Check bend problem on inlet hose, if so, adjust hose.
G. Install filter correctly. (refer to Page 47).
A. If necessary, press the flushing button again.
B. Adjust your sitting gesture or sit on the toilet again.
A. Remove the foreign matters or dry seat.
A. If necessary, press the dryer button again.
B. Adjust your sitting gesture or sit on the toilet again.
A. Adjust your sitting gesture or sit on the toilet again.
B. If necessary, please leave for about 2S and then sit on
the toilet again.
C. Review "Guide on remote controller setting"
A. Remove the foreign matters or dry seat.
B. Use the remote control or manually open/close the
cover until it works properly. Do not block switch
during open/close process
50
Kohler Co.
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