Troubleshooting Table - Kohler K-3429 Homeowner's Manual

Troubleshooting Guide
Troubleshooting Tips
NOTE: This troubleshooting guide is for general aid only. For
warranty service, contact your dealer or wholesale distributor.

Troubleshooting Table

Symptoms
1. Poor flush.
2. No flush.
The fill valve turns
3.
on/off by itself
without the toilet
being flushed, or it
runs, allowing
water to enter the
tank.
4. Long tank fill
cycle.
115749-5-B
Recommended Action
A. Adjust the tank water level to match the
waterline.
B. Fully open the water supply shut-off
valve.
C. Clear obstructions from the trapway, jet, or
bowl rim holes.
D. Clear obstructions in the soil pipe or vent
pipe.
A. Reconnect the flapper chain to the trip
lever or flush valve.
B. Adjust the flapper chain assembly to
remove excessive slack.
A. Adjust the flapper chain for proper slack
so the flapper is not held off the flush
valve seat.
B. Clean or replace the flapper if it is worn,
dirty, or misaligned with the flush valve
seat, or if the flush valve seat is damaged.
Replace the flush valve seal or flush valve.
C. Clean the fill valve seat/seat washer of
debris, or replace the piston/seat washer
assembly.
D. Remove the tank and tighten the flush
valve nut if flush valve gasket is leaking.
Do not overtighten. If leakage continues,
replace the gasket.
E. Replace the fill valve if the valve float
sinks.
Adjust the tank water level if it is too
F.
high.
A. Fully open the water supply shut-off
valve.
6 Kohler Co.