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Video
I am getting ghosting, shadowing, or fuzzy images on my monitor.
• Check that all video cables are inserted properly to the Switch, computer,
and monitor.
• With everything connected, power-cycle the Belkin Advanced Secure
DisplayPort KVM to reset the video.
• Make sure the Video Diagnostic LED is solid green.
• Check that the monitor you are using supports the resolution and refresh-rate
setting on your computer.
• Lower the video resolution of your monitor.
• Check that the video-cable length does not exceed 15 feet (4.6m).
• Check that the graphics card you are using supports the resolution and
refresh-rate setting on your computer.
• Connect the monitor directly into the computer you are having trouble with
to see if the problem still appears.
• Do not use video splitters.
Belkin
Belkin
Universal 2nd Gen Secure DP/HDMI to DP/HDMI KVM Switch
Universal 2nd Gen Secure DP/HDMI to DP/HDMI KVM Switch
®
®
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I am getting a blank screen on my monitor.
I have difficulty inserting a DisplayPort or HDMI cable into the switch.
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• Ensure that the power switch is in the ON position.
• Check that the display is turned on.
• Check that the cables are connected, and check that the display input is
DisplayPort or HDMI.
• Check that all video cables are inserted properly.
• Ensure that the power cord is inserted securely to the AC inlet.
• Connect your monitor directly to the computer to verify that your monitor is
functioning properly.
• Reboot the computer.
• Try a different video cable.
• Try a different monitor.
• Ensure to download the latest display drivers.
• Check that the connectors are not bent or damaged.
• Check if the contacts on the Switch DisplayPort connectors are not bent
or damaged.
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