Vivo DESK-E-400B Instruction Manual
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Vivo DESK-E-400B Instruction Manual

Black electric 4-leg dual motor desk frame
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Black Electric 4-Leg Dual Motor Desk Frame
SKU: DESK-E-400B
Instruction Manual
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning
the QR code with your mobile device or by following the product
link: vivo-us.com/products/desk-e-400b
www.vivo-us.com
help@vivo-us.com
309-278-5303

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Summary of Contents for Vivo DESK-E-400B

  • Page 1 Black Electric 4-Leg Dual Motor Desk Frame SKU: DESK-E-400B Instruction Manual ASSEMBLY VIDEO AVAILABLE: Follow along step-by-step with our video walk through by scanning the QR code with your mobile device or by following the product link: vivo-us.com/products/desk-e-400b www.vivo-us.com help@vivo-us.com...
  • Page 2 7AM - 7PM Monday-Friday Give us a Call: Chat Us: Email Us: 309-278-5303 www.vivo-us.com help@vivo-us.com We’re Here for You! Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST. We offer immediate assistance with rapid response times from customer service agents and product techncians to...

  • Page 3: Electrical Safety Instructions

    Returns | Product Didn’t Work Out? We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

  • Page 4: Package Contents

    PRE-ASSEMBLY | BEFORE YOU BEGIN DIFFICULTY LEVEL: TOOLS NEEDED: Phillips Screwdriver PACKAGE CONTENTS Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us. B (x2) C (x2) A (x2) D (x2)

  • Page 5: Assembly Steps

    ASSEMBLY STEPS STEP 1: Forming Leg Assemblies Form two sets of the the following groups using M8x47mm Screws (S-D) and 5mm Allen Wrench (T-C): 1. Long Left Crossbar (F) and Short Left Crossbar (A) to Leg (J) 2. Long Right Crossbar (D) and Short Right Crossbar (C) to Motorized Leg (H) Install Foot (S) on Leg (J) and Motorized Leg (H).
  • Page 6 STEP 2: Combining Leg Assemblies Join groups 1 and 2 together by sliding Inner Crossbar (B) into Short Right and Short Left Crossbars (A,C) as shown. NOTE: The inner crossbars will remain loose until the frame is attached to the desktop Inner Crossbar STEP 3: Installing Sync Rod Loosen the nut on Sync Rod (I) and insert the hex rod end into Leg (J).
  • Page 7 ASSEMBLY OPTION A: Large Frame Assembly | Desktops 96” x 30” to 130” x 60” STEP 4.1: Install Middle Crossbars Attach Long Middle Crossbars (G) to Left and Right Long Crossbars (D,F) using M8x47mm Screws (S-D) and a 5mm Allen Wrench (T-C). NOTE: This is showing the largest frame size (for a 130”...
  • Page 8 STEP 4.2: Combine Assemblies Combine assemblies together by attaching Short Middle Crossbars (E) to Long Middle Crossbars (G) using M8x47mm Screws (S-D) and a 5mm Allen Wrench (T-C). NOTE: This is showing the largest frame size. To shorten frame, assemble crossbars using inner holes sets.
  • Page 9 ASSEMBLY OPTION B: Small Frame Assembly | Desktops 60” x 30” to 95” x 60” STEP 4.1: Install Long Middle Crossbars Combine assemblies together by attaching Long Middle Crossbars (G) to Left and Right Long Crossbars (D,F) using M8x47mm Screws (S-D) and a 5mm Allen Wrench (T-C). NOTE: This is showing the smallest frame size (for a 60”...
  • Page 10 STEP 4.2: Secure Crossbars Fully secure Long Middle Crossbars (G) using M8x35mm Screws (S-E) and 5mm Allen Wrench (T-C). M8x35mm Screws 5mm Allen Wrench Proceed to Step 5 on Page 11...
  • Page 11 -- RESUME NORMAL ASSEMBLY -- STEP 5: Place Rubber Pads Press Rubber Pads (R) into crossbar tabs, as shown below. Rubber Pads...
  • Page 12 STEP 6: Secure Frame to Desktop Flip frame over onto desktop. Finalize the width of the frame and insert M6x12mm Screws (S-A) into Left and Right Short Crossbars (A,C) using 4mm Allen Wrench (T-B). Secure frame to desktop using M5x16mm Screws (S-C) and a Phillips Screwdriver. M6x12mm Screws M5x16mm Screws 4mm Allen Wrench...
  • Page 13 STEP 7: Secure Crossbars Attach Adapter Bracket (N) to desktop using M5x16mm Screws (S-C) and a Phillips screwdriver. Then slide Power Adapter (M) under Bracket. Attach Control Panel (K) to desktop using M4x15mm Screws (S-B) and a Phillips Screwdriver. If there is not enough space on the desktop, mount Control Panel (K) to Control Panel Spacer (P) then attach onto a frame crossbar.

  • Page 14: Step 8: Connect Power Cords

    STEP 8: Connect Power Cords To power desk frame, begin by connecting the cord from Motorized Legs (H) to Control Panel (K) using M1 and M2 slots. Extension Cable (L) can be connected to Motorized Legs if extra length is needed to reach Control Panel.

  • Page 15: Operating Control Panel

    CONTROL PANEL UP ARROW: Short press to lift desk .39” (1cm). Long press for continuously lift. Release when at desired height. DOWN ARROW: Short press to lower desk .39” (1cm). Long press to continuously lower. Release when at desired height. SAVE: Raise or lower desk frame to desired height.
  • Page 16 Power-Saving Mode When no actions are made for over 1 minute, the system will enter power-saving mode, touch any button to enter operation mode. Switch the Displayed Unit of Measurement The preset measurement shown on the display is cm. If you would like to change cm to inch, long press the "S"...
  • Page 17 OPERATING CONTROL PANEL Error Code Description/Resolution Motor has been continously working for 2 minutes. Disconnect and reconnect power. Wait 18 minutes before height adjustment. Motor sensor can't be detected. Power off and check motor and control panel connection, then repower. Motor is overloaded.
  • Page 18 WHO WE ARE VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve...

  • Page 19: Need Assistance

    Call Us: 309-278-5303 Average Resolution Time: 5m 4s Chat Us: www.vivo-us.com Average Resolution Time: < 15m Email Us: help@vivo-us.com Average Resolution Time: 1HR 8M 23% within < 15m 38% within <...
  • Page 20 LOVE YOUR NEW VIVO SETUP? Ready to share that new amazing setup? Want to brag about that amazing new ergonomic solution? Tag us in your photo! VIVO-us @vivo_us FOR MORE GREAT VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM LAST UPDATED: 07/27/2022 REV1.3LF...

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