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2. Power connector is loose. Solution: Refer to above "Power Not On" problem and check
1. The battery is low on charge Solution: Recharge Battery.
the connectors.
Problem: Short ride time/runs slow.
Possible causes/solutions:
1. Rider weight. Solution: Do not exceed 115 kg (255 lbs.) maximum weight limit.
2. Riding conditions. Solution: Use only on flat, dry surfaces. Avoid steep inclines and
areas with debris on surface.
3. Battery not fully charged. Solution: Charge battery until full.
4. Old/Damaged Battery. Solution: Replace Battery. Contact Customer Service on our
website: www.getglion.com.
IF YOU'VE CONSULTED THE TROUBLESHOOTING GUIDE AND ARE STILL HAVING PROBLEMS
5. Deflated tires or flat tires. Solution: check tire pressure. Contact Customer Service for
replacement tires and how to fix flat tires.
WITH YOUR SCOOTER, PLEASE CONTACT CUSTOMER SERVICE AT: support@getglion.com. Also
visit our website for replacement parts, product support, and instructional videos. Use only
replacement parts supplied by Glion.
1. KEEP YOUR SCOOTER DRY: Do not ride your scooter in wet conditions unless
unavoidable. Dry off your scooter immediately and do not store in the vertical position for
48 hours.
2. KEEP YOUR SCOOTER CLEAN: Remove dust and dirt from your scooter with a wrung-out,
damp rag. Dry immediately. Never use solvents. Do not spray your scooter down with
water or submerse it. Keep hair and carpet fibers free from axles.
3. STORAGE: Battery performance is susceptible to temperature. Do not store your scooter
in direct sunlight or in a high temperature environment like inside of your car. Store your
scooter indoors, out of the elements. Room temperature is ideal for storage. Avoid storing
the scooter in wet environments. Recharge the battery in full after it has been completely
discharged and before storing the scooter for longer periods. Even in storage, please
monitor the battery level and recharge the battery fully at least once every 3 months.
Storage temperature should be between -10° C (14° F) or above 40° C (104° F)
4. SERVICE AND DISPOSAL. Should your scooter require service, please contact customer
service at: support@getglion.com . Your satisfaction is our greatest priority!
to dispose of the scooter, please make sure you take out the battery from the battery
compartment and contact a local recycling agency for battery disposal instructions.
Battery must not be disposed together with waste as it has high risks of causing fire,
explosion and pollution if not handled properly. Please dispose of the rest of the
scooter according to your local laws and regulations.
We encourage you to register your Glion Electric Scooter with us. Registration helps us ensure
your continued satisfaction and enables us to contact you with new product instructions. Also,
registration and proof of purchase are necessary to make a warranty claim. Please register your
Glion Electric Scooter at www.getglion.com/product-registration/. Please keep your original
CLEANING, STORING, AND SERVICING
PRODUCT REGISTRATION
24
If you need
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