Software Updates; Troubleshooting - Saeco Xelsis SUPREMA Manual

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Software updates

Troubleshooting

To be able to use Amazon Smart Reorders, you first need to activate this
service on Amazon. Then follow the steps on the screen of your machine to
connect your Amazon account to your Saeco account. After you have completed
these steps, you can use the Amazon Smart Reorder service.
In the 'Shop' menu on the control panel of the machine you can view the
availability of Philips maintenance products and accessories at local retailers.
To find a full list of spare parts online, enter the type number of your machine.
You can find the type number on the inside of the service door.
Maintenance products and type numbers:
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Descaling solution CA6700
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AquaClean filter CA6903
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Brew group grease HD5061
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Coffee oil remover tablets CA6704
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Milk circuit cleaner CA6705
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Maintenance kit CA6707
Updating is essential to safeguard your privacy and proper functioning of
your coffee machine. You can set whether you want to update your machine
manually or whether you want it to be done automatically.
When you have selected automatic updates, make sure that the machine is
also plugged in at night and Wi-Fi is enabled, so that the machine can receive
the software updates overnight.
Updates are made available when there are software improvements, new
features for the machine and to prevent a possible security issue.
Mandatory firmware updates are started automatically when the coffee
machine is in stand-by mode. During a firmware update the coffee machine
cannot be used.
This chapter summarizes the most common problems you could encounter with
the machine. Support videos and a complete list of frequently asked questions
are available on www.saeco.com/care. If you are unable to solve the problem,
contact the Consumer Care Center in your country. For contact details, see the
warranty leaflet.
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