Saeco Xelsis SUPREMA Manual page 30

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30     
Problem
Coffee does not come
out or coffee comes out
slowly.
The milk does not froth.
Cause
The AquaClean water filter
was not prepared properly for
installation.
The AquaClean water filter is
clogged.
The grinder is set to a too fine
setting.
The brew group is dirty.
The coffee dispensing spout is
dirty.
The pre-ground coffee
compartment is clogged
The machine circuit is blocked by
limescale.
The internal cappuccinatore is
dirty or not inserted correctly.
The type of milk used is not
suitable for frothing.
Solution
Remove the AquaClean filter and dispense
some hot water. If this works, the
AquaClean filter was not installed properly.
Reinstall and activate the AquaClean filter
and follow all steps in chapter 'AquaClean
water filter'.
After a long period of non-use, you need
to prepare the AquaClean water filter for
use again and dispense 2-3 cups of hot
water.
Replace the AquaClean water filter every 3
months. A filter that is older than 3 months
can become clogged.
Set the grinder to a coarser (higher)
setting. Note that this will impact the
coffee taste.
Remove the brew group and rinse it under
the tap (see
Cleaning the brew group
under the
tap).
Clean the coffee dispensing spout and its
holes with a pipe cleaner or needle.
into it. Move the handle up and down until
the clogged ground coffee falls down.
Descale the machine with Philips descaler
(see
Descaling
procedure). Always descale
when the machine prompts you.
Clean the internal cappuccinatore and
make sure that you position and insert
it correctly (see
Cleaning the internal
cappuccinatore under the
Different types of milk result in different
amounts of froth and different froth
qualities.
Switch off the
machine and
remove the brew
group. Open the
lid of the pre-
ground coffee
compartment
and insert the
spoon handle
tap).

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