Epson WF-2960 Series User Manual page 173

Solving Problems
The paper path is dirty.
Solutions
Load and eject paper without printing to clean the paper path.
"Cleaning the Paper Path for Ink Smears" on page 109
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There is dust or dirt on the originals or the scanner glass.
Solutions
Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
"Cleaning the Scanner Glass" on page 109
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There is dust or dirt on the ADF or originals.
Solutions
Clean the ADF, and remove any dust or dirt that adheres to the originals.
"Cleaning the ADF" on page 110
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The original was pressed with too much force.
Solutions
If you press with too much force, blurring, smudges, and spots may occur.
Do not press with too much force on the original or the document cover.
"Placing Originals" on page 32
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The copy density setting is too high.
Solutions
Lower the copy density setting.
"Basic Menu Options for Copying" on page 58
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Moiré (Cross-Hatch) Patterns Appear in the Copied Image
If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern
appears.
Solutions
Change the reduce and enlarge setting. If a moiré pattern still appears, place the original at a slightly
different angle.
"Advanced Menu Options for Copying" on page 59
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Printing, Copying, Scanning, and Faxing Quality is Poor
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Copy Quality is Poor