Epson WF-2960 Series User Manual page 170

Solving Problems
The print head nozzles may be clogged.
Solutions
Perform the nozzle check, and then try Power Cleaning if the print head nozzles are clogged.
"Checking and Cleaning the Print Head" on page 106
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"Running Power Cleaning" on page 107
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The print settings and the paper size loaded in the printer are different.
Solutions
Change the print settings according to the paper size loaded in the paper cassette. Load paper in the
paper cassette that matches the print settings.
Multiple sheets of paper are fed into the printer at the same time.
Solutions
See the following to prevent multiple sheets of paper being fed into the printer at the same time.
"Several Sheets of Paper are Fed at a Time" on page 158
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Paper Is Smeared or Scuffed
The following causes can be considered.
Paper is loaded incorrectly.
Solutions
When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the
paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
"Loading Paper" on page 28
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The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
"Cleaning the Paper Path for Ink Smears" on page 109
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The paper is curled.
Solutions
Place the paper on a flat surface to check if it is curled. If it is, flatten it.
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Printing, Copying, Scanning, and Faxing Quality is Poor
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Copy Quality is Poor