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User Manual
PDS-C4
2022-11
© 2022 Cambrionix Ltd. All rights reserved.
EN

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Summary of Contents for CAMBRIONIX PDS-C04

  • Page 1 User Manual PDS-C4 2022-11 © 2022 Cambrionix Ltd. All rights reserved.
  • Page 2: Table Of Contents

    1. Table of Contents 1. Table of Contents 2. Your PDS-C4 at a glance 2.1. Key Features 3. Safety 3.1. Signal word panel 3.2. Safety alert symbol 3.3. Pictograms 3.4. Product modification 3.5. Power supply 3.6. Storage and Installation 4. Getting Started 4.1.
  • Page 3 5.5.2 LiveViewer 5.5.3 Cambrionix API 5.5.4 Updating Software 5.5.5 Removing Software 5.5.6 Command Line Instructions (CLI) 5.6. Cleaning your PDS-C4 6. Product Specifications 6.1. Input Power Requirements 6.2. Output Power 6.3. Error flag rail values 6.4. Physical specifications 6.5. Consumables and Placing Orders 6.6.
  • Page 4: Your Pds-C4 At A Glance

    60W of charging power to each of its 4 x USB 2.0 Type-C ports, allowing mobile devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix software to enable charging and data transfer while monitoring important port and device information.
  • Page 5: Safety

    3. Safety This user manual is for informational purposes only, it contains information for the start-up and operation of this product. Note: the contents and the product described are subject to change without notice. To avoid injuries and damage, observe the safety instructions in the user manual.
  • Page 6: Safety Alert Symbol

    Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product.
  • Page 7: Power Supply

    CAUTION Do not obstruct air vents on the product. Do not cover the product in combustible material. CAUTION Damage to your product may occur Do not bend or compress any part of the product. 3.5. Power supply This section describes the safety precautions you must follow when using the power supply. CAUTION An electric shock or personal injury may occur Do not use a damaged power cord or plug, or a loose power socket.
  • Page 8 Do not place the power cord near heat sources. Connect the plug to an earthed socket. CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range.
  • Page 9: Getting Started

    4. Getting Started This manual provides a reference for end-users installing for the first time and using their hub after that. As well as a guide for product safety-related information. The PDS-C4 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality.
  • Page 10: Connecting To The Mains

    We would advice using the cable that was provided with the device to connect to our hubs. 4.7. Registration You may register your product at www.cambrionix.com/product-registration PDS-C4 Page 9 of 38...
  • Page 11: Help And Support

    4.8. Help and Support FAQs and help can be found on the Help page here www.cambrionix.com/help_pages/help. You can raise a support ticket for more in depth support here https://cambrionix.atlassian.net/servicedesk/customer/portals You can also download any of our manuals and keep up to date at the link here www.cambrionix.com/product-user-manuals...
  • Page 12: Using Your Pds-C4

    In this section, you can find information using your hub in charge or sync application. You can also find information on managing your hub, changing port modes, connecting multiple hubs to one host and using Cambrionix Software. 5.0.1 LED Configuration Your PDS-C4 has inbuilt LEDs used to show the state of the ports or devices.
  • Page 13: Connecting The Hub To A Host Computer

    5.2.1 Connecting the Hub to a host computer Connect the PDS-C4 to your host system using a USB 2.0 Type-C cable. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host. 5.2.2 Charging When the Host Port is connected to a local computer, the hub defaults to Sync mode and charge currents are determined according to USB Implementers Forum (USBIF) Super-Speed...
  • Page 14: Communication Interface And Protocol

    5.2.4 Communication Interface and Protocol The PDS-C4 appears as a virtual serial port (also called a UART or VCP). On Microsoft Windows™, the system will appear as a COM port, the COM  port number can be found in device manager. On macOS®, a device file is created in the / directory.
  • Page 15: Scalability

    5.3. Scalability If you wish to synchronise more devices, multiple hubs can be connected to allow more devices to be managed from a single host computer simultaneously. To daisy-chain multiple hubs, each hub needs to be connected to mains power individually, and the first hub in the chain should be connected to the local computer through the hub’s “host port”.
  • Page 16: Manage Ports & Your Pds-C4

    5.4. Manage Ports & Your PDS-C4 Each port on your PDS-C4 can be managed either individually, or all together. You can turn the ports off and on, change the port mode, or change the charging profiles. This can be done either through LiveViewer, or by connecting to the hub via the API.
  • Page 17: Charging Profiles

    5.4.3 Charging Profiles To ensure attached devices charge at their optimum rate, our smart USB hubs come with the below intelligent charging profiles built in: 5.4.4 Firmware The firmware can be kept up to date using our LiveViewer software. As part of delivering an easy user experience, our LiveViewer application is now a set-and-forget solution.
  • Page 18 CAUTION Your PDS-C4 may not function correctly Do not install old firmware onto a new product CAUTION Your Cambrionix Firmware may get corrupted Do not interrupt the Firmware update process. Do not disconnect the power during the update process. PDS-C4...
  • Page 19: Software

    5.5.1 Installing Software Cambrionix has two pieces of software that can be used to manage the devices and your hub using different host systems. This section has instructions and information on using our software on three of the most popular host systems.
  • Page 20: Liveviewer

    5.5.2 LiveViewer LiveViewer is an application downloaded from www.cambrionix.com/products/liveviewer. Once downloaded and installed on the host computer, LiveViewer allows you to switch the ports on and off and set the port mode. LiveViewer’s home page shows the following information about all the ports: •...
  • Page 21: Cambrionix Api

    5.5.3 Cambrionix API Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon (which is a program running in the background) that can be downloaded from www.cambrionix.com/products/api...
  • Page 22: Removing Software

    5.5.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system, the following steps can do this. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it.
  • Page 23: Command Line Instructions (Cli)

    Examples include Serial, ZTerm, PuTTy, and Minicom. If you would like more information, please look at our more in-depth information here: www.cambrionix.com/cli Two example commands can be seen below, you can use these commands to check hub information and health.
  • Page 24: Cleaning Your Pds-C4

    If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.
  • Page 25: Product Specifications

    6. Product Specifications The PDS-C4 is manufactured in the UK 6.1. Input Power Requirements Input Voltage 24Vdc Input Current Input Connection 4-pin DIN 6.2. Output Power Output Voltage 21V Maximum Output Current (Max per Port) Output Power (Max per Port) Output Power (Total) 200W 6.3.
  • Page 26: Consumables And Placing Orders

    (available from what's included section) These can be ordered from the reseller or solution partner you purchased your PDS-C4 from, or from Cambrionix directly. To find one of our partners local to you please visit www.cambrionix.com/partners...
  • Page 27: Power Supply

    6.6. Power Supply Input Voltage 100-250Vdc 4A @ 115VAC Input Current 2A @ 230VAC Input Frequency 50-60Hz Input Connector Output Voltage Output Current 0 - 9.2A Output Power (Max) 221W Output Connector 4-pin DIN Dimensions 210 x 85 x 46mm PDS-C4 Page 26 of 38...
  • Page 28 Function *-V is connected to AC input ground. PDS-C4 Page 27 of 38...
  • Page 29: Troubleshooting

    7. Troubleshooting If you experience any issues with your PDS-C4; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix. 7.1. Initial troubleshooting tips Some tips and information to check first.
  • Page 30: Device Connection

    The unit will blink four times, followed by eight long or short flashes, which then repeat. The flashes are a number in binary which match a number in our error code list. i.e if the LED flashes the following - BBBB SLSSSLSS, the binary number is 01000100. 7.4.
  • Page 31 Battery information for Android If you are having issue displaying battery information on Android devices ensure firstly you have ADB  tool installed and open then try these things in order. Check that developer options are enabled on the android device, and then that USB debugging is also enabled.
  • Page 32: Hub Connection Issues

    If you are using a headless system with no GUI,  then and you require to enable logging for support issues, you can use the following command to create the logging cfg file manually: echo         *=debug>/etc/opt/cambrionix/cambrionix.log.cfg PDS-C4 Page 31 of 38...
  • Page 33: Software Troubleshooting

    Then after re-producing the problem, you can zip the logs from the folder /var/log/cambrionix You may delete the file below when you are finished with it. /etc/opt/cambrionix/cambrionix.log.cfg 7.7. Software troubleshooting Some users have noted that the API  can cause a high level of CPU  usage. This can sometimes be linked to the API ...
  • Page 34: Disposal

    August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE  collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". PDS-C4 Page 33 of 38...
  • Page 35: Returns And Damaged Products

    9.2. What happens after I have requested a Return? If you have not purchased the Product(s)  direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process.
  • Page 36 - Collection Address - Weights and dimensions of shipment - Preferred collection date and time. - Product serial number - Purchase order number PDS-C4 Page 35 of 38...
  • Page 37: Compliance And Standards

    10. Compliance and Standards CB Certificate CE  Tested and marked FCC Part 15 Tested and marked Housed within a UL94-VO specification fire enclosure RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 PDS-C4 Page 36 of 38...
  • Page 38 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
  • Page 39 Cambrionix Patents Title Link Application Number Grant Number Syncing and Charging Port GB2489429 1105081.2 2489429 CAMBRIONIX UK00002646615 2646615 00002646615 CAMBRIONIX VERY INTELLIGENT... UK00002646617 2646617 00002646617 MOD IT DS GB2591233 6089600 6089600 MOD IT eSearch 007918669 007918669 MOD IT 90079186690001 007918669-0001...
  • Page 40 The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 2022-11 © 2022 Cambrionix Ltd. All rights reserved.

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