Incorrect characters print
M
AKE SURE THE PRINTER IS NOT IN
If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.
Tray linking does not work
These are possible solutions. Try one or more of the following:
L
OAD THE SAME SIZE AND TYPE OF PAPER
Load the same size and type of paper in each tray to be linked.
•
Move the paper guides to the correct positions for the paper size loaded in each tray.
•
U
P
SE THE SAME
APER
Print a menu settings page and compare the settings for each tray.
•
If necessary, adjust the settings from the Paper Size/Type menu.
•
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
M
C
AKE SURE
OLLATE IS SET TO
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity
of images, and the number of pages in the job.
M
AKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value:
1
From the printer control panel, press
2
Press the up or down arrow button until Settings appears, and then press
3
Press the up or down arrow button until General Settings appears, and then press
H
T
EX
RACE MODE
S
P
T
IZE AND
APER
YPE SETTINGS
O
N
.
Troubleshooting
174
.
.