Gainscha Intelligent Series User Manual

Gainscha Intelligent Series User Manual

Industrial thermal transfer barcode printer
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INTELLIGENT SERIES
GI-2408T PLUS / GI-3406T PLUS
4" Industrial Thermal Transfer Barcode Printer
USER'S
MANUAL
Ver.1.0.1

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Table of Contents
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Summary of Contents for Gainscha Intelligent Series

  • Page 1 INTELLIGENT SERIES GI-2408T PLUS / GI-3406T PLUS 4" Industrial Thermal Transfer Barcode Printer USER’S MANUAL Ver.1.0.1...
  • Page 2 Environmental protection Do not dispose of this product in an unsorted public trash can. You should recycle this product according to local regulations. For more information, please browse our website: http://www.gainscha.com.tw...
  • Page 3: Table Of Contents

    Contents 1. Introduction ..................................4 1.1 Product Introduction ............................4 1.2 Product Features ..............................5 1.2.1 Printer Standard Features .........................5 1.2.2 Printer Optional Features .......................... 7 2. Operations Overview ..............................8 2.1 Unpacking and Inspection ..........................8 2.2 Printer Overview ..............................9 2.2.1 Front View ...............................9 2.2.2 Interior View ..............................10 2.2.3 Front View ..............................
  • Page 4 3.2 Install Printer Driver (all series) ........................17 3.3 Loading the Ribbon ............................20 3.3.1 Loading the Ribbon ...........................20 3.4 Loading the Media .............................21 3.4.1 Loading the Media .............................21 3.4.2 Media loading path............................22 3.4.3 External Label Roll Mount Installation (Option) ................23 4.
  • Page 5 6.2 Printer Function ..............................31 7. LCD Menu Function for GI-2410T PLUS, GI- 3407T PLUS Series (Empower) ........32 7.1 Enter the Menu ..............................32 7.2 Menu Overview ..............................33 8. Communication interfaces ............................. 36 1)USB(A Type) ..............................36 2)USB(B Type) ..............................36 3)Serial Port ................................
  • Page 6: Introduction

    With a flexible firmware design, users can also download True Type Font from the computer to the printer's memory. In addition to scalable fonts, eight different sizes of alphanumeric maps (bitmap font) are provided. To print label formats, please refer to the instructions provided with your labeling software, available on Gainscha website http://www.gainscha.com.tw。...
  • Page 7: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features MODEL GI-2408T PLUS GI-3406T PLUS GI-2410T PLUS GI-3407T PLUS Grade Standard Standard Empower Empower Resolution 8dots/mm (203DPI) 12dots/mm 8dots/mm 12dots/mm (300DPI) (203DPI) (300DPI) Printing Method Thermal Transfer &Direct Thermal Max. print speed 203mm(8”)/ 152mm(6”)/ 254mm(10”)/ 177.8mm(7”)/...
  • Page 8 Input: AC 100-240V, 1.5A, 50-60Hz, Output: DC 24V, 5A, 120W • 1 power switch • 1 power switch, 1 buttons (Feed), 1 User Interface • 2 buttons (Feed & Pause) LEDs (Online, Error, Ribbon status) • 4 LEDs (Online, Error, Ribbon, •...
  • Page 9: Printer Optional Features

    Safety regulation FCC Class A (Voltage specification is 110V, 200V is not supported), CE Class A, CCC, BIS, CB Environment Operation: 5 ~ 40°C, 25 ~ 85% non-condensing condition Storage: -40 ~ 60°C, 10 ~ 90% non-condensing Environmental Comply with RoHS, REACH, WEEE concern •...
  • Page 10: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
  • Page 11: Printer Overview

    2.2 Printer Overview 2.2.1 Front View (Standard) GI-2408T PLUS and GI-3406T PLUS Series Media view window Printer cover handle Paper exit chute Front panel buttons and indicator (Empower) GI-2410T PLUS, GI-3407T PLUS Series Media view window Printer cover handle Paper exit chute LCD display...
  • Page 12: Interior View

    2.2.2 Interior View All Series 1. Ribbon rewind spindle 2. Print head pressure position adjustment knob 3. Print head release lever 4. Ribbon supply spindle 5. Label roll guard 6. Label supply spindle 7. Ribbon sensor 8. Ribbon guide bar 9.
  • Page 13: Front View

    2.2.3 Front View (Standard) GI-2408T PLUS and GI-3406T PLUS Series(Contains LED indicator’s function introduction) 1. ONLINE 2. RIBBON 3. ERROR 4. Comm. 5. PAUSE 6. FEED LED Indicator Event Description...
  • Page 14 Thermal transfer Blue(ONLINE) and Green(RIBBON) solid, and the device is ready to use. mode ready Direct thermal Blue(ONLINE) solid, and the device is ready to use. mode ready Open cover When the cover is open, a beep sound will be made, and Blue(ONLINE), Red (ERROR), and Green(RIBBON) will flash.
  • Page 15 (Empower) GI-2410T PLUS, GI-3407T PLUS Series (Contains LCD monitor operation introduction) 1. LED Indicator (ONLINE) 2. FEED or PAUSE BUTTON time/dat FE Ver: printer firmware version Printer Emulation: Simulation model instruction category ETH IP: Ethernet IP address WIFI IP: Wi-Fi IP address Printer status...
  • Page 16 Operation buttons Buttons Function FEED button In the ready state, press this button, the machine will spit a sheet of paper FEED PAUSE button In the printing state, press this button, the machine will stop immediately PAUSE Main page icons Indicated icon Indication Ethernet is connected...
  • Page 17: Rear View

    2.2.4 Rear view All series Ethernet 10/100Mbps interface RS-232 interface USB interface USB host (For USB keyboard or scanner) Power switch Power cord socket External label entrance chute...
  • Page 18: Setup

    3. Setup 3.1 Setting up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
  • Page 19: Install Printer Driver (All Series)

    3.2 Install Printer Driver (all series) (Recommended to install the printer driver model for 203 dpi, please install GI-2408T PLUS/ GI-2410T PLUS, 300 dpi, please install GI-3406T PLUS/GI-3407T PLUS ) 1. Read the license agreement, click [I accept 2. Select a installation directory and click [Next]. the terms in license agreement], and click [Next].
  • Page 20 5. Click [Other] and click [Next]. 6. Select printer model name, click to install and click [Next]. 7. Please use a USB cable to connect the 8. Change the printer name as per need, and printer to the computer, click the click [Next].
  • Page 21 9. Click [Finish]. 10. The installation is completed, please click [Close]. 11. Users can check whether the installation is 12. Users can change printer interface through completed through the following ways: the following ways: a. If Windows 10, check from [Windows Settings] a.
  • Page 22: Loading The Ribbon

    3.3 Loading the Ribbon 3.3.1 Loading the Ribbon 1. Lift the printer cover handle, and install the 2. Pull the movable offsets of the ribbon ribbon and empty ribbon roll on the ribbon supply spindle and ribbon rewind spindle. supply spindle and ribbon rewind spindle, respectively.
  • Page 23: Loading The Media

    7. Close the print head mechanism by pushing down the both sides of the print head release lever. 3.4 Loading the Media 3.4.1 Loading the Media Move the label roll guard horizontally to the Place the media roll on the label supply end of label spindle, then flip down the label roll spindle and use label roll guard to fix it.
  • Page 24: Media Loading Path

    Move the media sensor by adjusting the Close the print head mechanism on both media sensor position adjustment knob, make sides and make sure the latches are engaged sure the gap or black mark sensor is at the securely. Set media sensor type and calibrate the location where media gap/black mark will pass selected sensor.
  • Page 25: External Label Roll Mount Installation (Option)

    3.4.3 External Label Roll Mount Installation (Option) Attach the external stent on the bottom 2. Insert a label spindle into a paper roll. of the printer. Then, install it on the external paper roll mount.
  • Page 26: Adjustment Knob

    4. Adjustment Knob 4.1 Print Head Pressure Adjustment Knob The print head pressure adjustment knob has 5 levels of adjustment. Press down the adjustment knob and turn the adjustment knob left and right to adjust the print head pressure. Print Head Pressure Adjustment Knob Note: For the label width less than 2 inches, please fix the Print head pressure adjustment knob inside the edge of the label as possible (prevent the unnecessary friction between the print head and platen roller).
  • Page 27 The left side of the label is unclear. The right side of the label is unclear. Feed direction Feed direction If the left side of label is unclear, it means the If the right side of label is unclear, it means pressure on the right side is higher than the the pressure on the left side is higher than left side.
  • Page 28: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts.
  • Page 29 Wrinkle Example Feed direction Feed direction If the wrinkle on the label starts from the If the wrinkle on the label starts from the lower lower right side to upper left side, please left side to upper right side, please do do following adjustment.
  • Page 30: Button Functions

    5. Button Functions 5.1 Regular Button Functions This printer has two buttons for feed, pause or cancel errors. There are different functions in different modes, as shown in the following table: Button Printer Function Description status Feed Ready Feed When the printer is ready (Blue LED ON), press this button button once, and the label will advance to the front of the next label...
  • Page 31: Power-On Utilities

    5.2 Power-on Utilities This printer has six power-on functions for setting or testing the printer's hardware. Press these buttons at the same time when the power is turned on, and release the buttons with the light signal to activate these functions. Event Description Status...
  • Page 32: Printer Utility

    After opening the main screen, you can see the following function items: (5) Command Tool (1) Port Settings (6) Language (2) Printer Information (7) About (3) Printer Configuration (8) Exit (4) Printer Function NOTE: If you need more detailed information, please refer to Gainscha official website http://www.gainscha.com.tw/...
  • Page 33: Printer Function

    6.2 Printer Function 1. Click the Printer Configuration and Printer Setup Can open and close the printer general settings screen. 2. Click the Load Button to bring out all printer general setting information through the selected communication interface. Click the Set button to write the setting value to the printer (please execute the reading function before writing).
  • Page 34: Lcd Menu Function For Gi-2410T Plus, Gi- 3407T Plus Series (Empower)

    7. LCD Menu Function for GI-2410T PLUS, GI- 3407T PLUS Series (Empower) 7.1 Enter the Menu...
  • Page 35: Menu Overview

    7.2 Menu Overview There are 6 categories for the menu. You can easy to set the settings of the printer without connecting the computer. Please refer to below for more details. Button icon function This "Setting" option can set the printer function. This "Device"...
  • Page 36 This "Interface" option can set the interface.
  • Page 37 This "System" option can set the system parameters. This "Tools" option can set the printer operation tool. This "Information" option can inquire about the printer information.
  • Page 38: Communication Interfaces

    8. Communication interfaces 1)USB(A Type) Pin No. Pin Name VBUS 2)USB(B Type) Pin No. Pin Name VBUS...
  • Page 39: 3)Serial Port

    3)Serial Port Pin No. Pin Name Description Transmit Data Receive Data Connect to Pin6 Equipment to Judge System Ground Connect to Pin4 Equipment to Judge Clear to Send Request to Send +5VDC Output 4)Ethernet Port 5) Pin No. Pin Name 6)...
  • Page 40: Troubleshooting

    9. Troubleshooting 9.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 41 Poor print quality Ribbon and media is loaded Reload the supply.   incorrectly. Clean the print head.  Dust or adhesive accumulation on Clean the platen roller.   the print head.  Adjust the print density and print speed.
  • Page 42: Maintenance

    10. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% ethanol  2. The cleaning process is described as following, Printer Part Method Print Head...
  • Page 43: Revise History

    11. Revise History Date Version Content 2022/7/21 Ver.1.0.1 Modify GI-2408T PLUS/GI-3406T PLUS rename GI-2410T PLUS/ GI-3407T PLUS...

This manual is also suitable for:

Gi-2408t plusGi-3406t plusIntelligent gi-2408t plusIntelligent gi-3406t plus

Table of Contents