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Gainscha GI-6404T Series User Manual

4" industrial thermal transfer barcode printer
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INTELLIGENT SERIES
GI-2408T / GI-3406T / GI-6404T Series
4" Industrial Thermal Transfer Barcode Printer
USER'S
MANUAL
Ver.1.1.0

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Summary of Contents for Gainscha GI-6404T Series

  • Page 1 INTELLIGENT SERIES GI-2408T / GI-3406T / GI-6404T Series 4" Industrial Thermal Transfer Barcode Printer USER’S MANUAL Ver.1.1.0...
  • Page 2 Environmental protection Do not dispose of this product in an unsorted public trash can. You should recycle this product according to local regulations. For more information, please browse our website： http://www.gainscha.com.tw...

  • Page 3: Table Of Contents

    Contents 1. Introduction ................................4 1.1 Product Introduction ............................4 1.2 Product Features ............................... 6 1.2.1 Printer Standard Features ........................6 1.2.2 Printer Optional Features ........................8 2. Operations Overview..............................9 2.1 Unpacking and Inspection ..........................9 2.2 Printer Overview ............................. 10 2.2.1 Front View ..............................10 2.2.2 Interior View .............................
  • Page 4 3.2 Install Printer Driver (all series) ........................ 19 3.3 Loading the Ribbon ............................23 3.3.1 Loading the Ribbon ..........................23 3.3.2 Ribbon loading path ..........................24 3.4 Loading the Media ............................25 3.4.1 Loading the Media ..........................25 3.4.2 Media loading path ..........................26 3.5 Loading the Peeler (Dealer options) ......................27 3.5.1 Loading the Media ..........................30 4.
  • Page 5 6. PrinterUtility ................................38 6.1 Start the PrinterUtility ..........................38 6.2 Printer Function ...............................39 7. LCD Menu Function for GI-2408T, GI- 3406T, GI-6404T Series (Empower) ....... 40 7.1 Enter the Menu ..............................40 7.2 Menu Overview............................... 41 8. Communication interfaces……………………………………..……………………………………………………………45 9. Troubleshooting ..............................47 9.1 Common Problems ............................47...

  • Page 6: Introduction

    1. Introduction 1.1 Product Introduction Thank you very much for purchasing Gainscha bar code label printer. The new high-performance GI Series was designed to deliver the cleanest and high quality barcodes. It features a die-cast print mechanism housed in a very strong yet lightweight cabinet.
  • Page 7 (bitmap font) are provided. To print label formats, please refer to the instructions provided with your labeling software, available on Gainscha website 。 http://www.gainscha.com.tw  Applications o Healthcare o Manufacturing & Warehousing Patient Identification ...

  • Page 8: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features MODEL GI-2408T GI-3406T GI-2408T GI-3406T GI-6404T Grade Standard Standard Empower Empower Empower Resolution 8dots/mm 12dots/mm 8dots/mm 12dots/mm 23.6 dots/mm (203DPI) (300DPI) (203DPI) (300DPI) (600DPI) Printing Method Thermal Transfer &Direct Thermal Max. print 203mm(8”)/ 152mm(6”)/ 203mm(8”)/ 152mm(6”)/...
  • Page 9 • Black mark reflective sensor (position adjustable) • Head open sensor • Ribbon out sensor • Label begin sensor Power Internal universal switching power supply Input: AC 200-240V, 1.5A, 50-60Hz, Output: DC 24V, 5A, 120W • 1 power switch • Capacitive Touch Screen, TFT LCD 4.3"...

  • Page 10: Printer Optional Features

    (0.2“ ~ 90“) (0.2“ ~40“) (0.2“ ~ 90“) (0.2“ ~40“) (0.2” ~40”) Physical 425mm(L)*255mm(W)*265mm(H) dimension Net Weight 9.65kg Enclosure Die-cast based print mechanism/Metal cover with large clear media view window Safety FCC Class A (Voltage specification is 110V, 200V is not supported), CE Class A, CCC, regulation BIS, CB Environment...

  • Page 11: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 12: Printer Overview

    2.2 Printer Overview 2.2.1 Front View (Standard) GI-2408T and GI-3406T Series Media view window Printer cover handle Paper exit chute Front panel buttons and indicator (Empower) GI-2408T, GI- 3406T, GI-6404T Series Media view window Printer cover handle Paper exit chute LCD display...

  • Page 13: Interior View

    2.2.2 Interior View All Series 1. Ribbon rewind spindle 2. Print head pressure position adjustment knob 3. Print head release lever 4. Ribbon supply spindle 5. Label roll guard 6. Label supply spindle 7. Ribbon sensor 8. Ribbon guide bar 9.

  • Page 14: Front View

    2.2.3 Front View (Standard) GI-2408T and GI-3406T Series(Contains LED indicator’s function introduction) 1. ONLINE 2. RIBBON 3. ERROR 4. Comm. 5. PAUSE 6. FEED LED Indicator Event Description Thermal transfer Blue(ONLINE) and Green(RIBBON) solid, and the device is ready to use. mode ready...
  • Page 15 Direct thermal Blue(ONLINE) solid, and the device is ready to use. mode ready Open cover When the cover is open, a beep sound will be made, and Blue(ONLINE), Red (ERROR), and Green(RIBBON) will flash. PAUSE Press the PAUSE button. When the Blue(ONLINE) flash, the printer will pause.
  • Page 16 Ethernet ready When the RJ45 network cable is plugged in and the connection is normal, the Orange(COMM) flash WIFI ready When the WIFI’s AP or STA mode is connected, the orange(COMM) solid Ethernet+WIFI When the RJ45 network cable is plugged in, and the connection is ready normal, and the WIFI’s AP or STA mode is connected, the orange (COMM) will be solid for 2 seconds and the orange(COMM) flash.
  • Page 17 (Empower) GI-2408T , GI- 3406T，GI-6404T Series (Contains LCD monitor operation introduction) 1. LED Indicator (ONLINE) 2. FEED or PAUSE BUTTON time/dat Printer FE Ver: printer firmware version model Emulation: Simulation instruction category ETH IP: Ethernet IP address Printer WIFI IP: Wi-Fi IP address...
  • Page 18 Operation buttons Buttons Function FEED or PAUSE button In the ready state, press this button, the machine will spit a sheet FEED of paper, in the printing state, press this button, the machine will stop immediately, in the error state, press this button, the machine will cancel the error state and restore printing function.

  • Page 19: Rear View

    2.2.4 Rear view All series Ethernet 10/100Mbps interface RS-232 interface USB interface USB host (For USB keyboard or scanner) Power switch Power cord socket External label entrance chute...

  • Page 20: Setup

    3. Setup 3.1 Setting up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.

  • Page 21: Install Printer Driver (All Series)

    3.2 Install Printer Driver (all series) (Recommended to install the printer driver model for 203 dpi, please install GI-2408T, 300 dpi, please install GI-3406T, please install GI-6404T ) 1. Read the license agreement, click [I accept the terms 2. Select a installation directory and click [Next]. in license agreement], and click [Next].
  • Page 22 3. Click [Finish]. 4. Go to installation process, please click [Install Printer Driver], and then click [Next]. 5. Click [Other] and click [Next]. 6. Select printer model name, click to install and click [Next]. 7. Please use a USB cable to connect the printer to the 8.
  • Page 23 9. Click [Finish]. 10. The installation is completed, please click [Close]. 11. Users can check whether the installation is 12. Users can change printer interface through the completed through the following ways: following ways: a. If Windows 10, check from [Windows Settings] → a.
  • Page 24 right-click → [Printer Content] → [Port] to modify it.

  • Page 25: Loading The Ribbon

    3.3 Loading the Ribbon 3.3.1 Loading the Ribbon 1. Lift the printer cover handle, and install the 2. Pull the movable offsets of the ribbon supply ribbon and empty ribbon roll on the ribbon spindle and ribbon rewind spindle. supply spindle and ribbon rewind spindle, respectively.

  • Page 26: Ribbon Loading Path

    7. Close the print head mechanism by pushing down the both sides of the print head release lever. 3.3.2 Ribbon loading path  Model specifications, accessories, parts and programs are mainly based on the actual machine, subject to change without prior notice.

  • Page 27: Loading The Media

    3.4 Loading the Media 3.4.1 Loading the Media Move the label roll guard horizontally to the end Place the media roll on the label supply spindle and of label spindle, then flip down the label roll guard. use label roll guard to fix it. Pull the Print head release lever to open print head Install the label through the media guide bar, mechanism.

  • Page 28: Media Loading Path

    3.4.2 Media loading path  Model specifications, accessories, parts and programs are mainly based on the actual machine, subject to change without prior notice.

  • Page 29: Loading The Peeler (Dealer Options)

    3.5 Loading the Peeler (Dealer options) Peeler Open the printer right side cover.
  • Page 30 2. Remove the two screws located on the side of the cover. 3. Push the cover to the right to remove it. 4. Please be careful not to break the cover outwards to avoid breaking the groove of the cover. 5.
  • Page 31 6. After the connection is completed, groove foot on the peeler to the base iron plate near the panel, and then gently push it to the left. 7. Lock the two screws located on the side of the peeler. 8. After the printer right side cover is closed, complete.

  • Page 32: Loading The Media

    3.5.1 Loading the Media Please pull the two sides of the peeler (as shown by the red circle in the figure), and pull them outward. After pulling outward, pass the label under the peeler and then pull it out. After pulling out, please push the two sides of the peeler (as shown by the red circle in the figure), and push it inwards.

  • Page 33: Adjustment Knob

    4. Adjustment Knob 4.1 Print Head Pressure Adjustment Knob The print head pressure adjustment knob has 5 levels of adjustment. Press down the adjustment knob and turn the adjustment knob left and right to adjust the print head pressure. Print Head Pressure Adjustment Knob Note: For the label width less than 2 inches, please fix the Print head pressure adjustment knob inside the edge of the label as possible (prevent the unnecessary friction between the print head and platen roller).

  • Page 34: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    The right side of the label is unclear. The left side of the label is unclear. Feed direction Feed direction If the right side of label is unclear, it means If the left side of label is unclear, it means the the pressure on the left side is higher than pressure on the right side is higher than the the right side.
  • Page 35 4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc.
  • Page 36 Vertical position adjustment knob on the right side of the print head Symptom Wrinkle happens from label lower Wrinkle happens from label lower left to upper right direction. right to upper left direction. Wrinkle Example Feed direction Feed direction If the wrinkle on the label starts from If the wrinkle on the label starts from the lower left side to upper right side, the lower right side to upper left side,...
  • Page 37 print the label again to check if the print the label again to check if the wrinkle is gone. wrinkle is gone. If the ribbon wrinkle still can’t If the ribbon wrinkle still can’t improve after switch the vertical improve after switch the vertical position adjustment knob on the position adjustment knob on the right side of the print head, please...

  • Page 38: Button Functions

    5. Button Functions 5.1 Regular Button Functions This printer has two buttons for feed, pause or cancel errors. There are different functions in different modes, as shown in the following table: Button Printer Function Description status Feed Ready Feed When the printer is ready (Blue LED ON), press this button button once, and the label will advance to the front of the next label...

  • Page 39: Power-On Utilities

    5.2 Power-on Utilities This printer has six power-on functions for setting or testing the printer's hardware. Press these buttons at the same time when the power is turned on, and release the buttons with the light signal to activate these functions. Follow these steps to enable the boot function: Event Description...

  • Page 40: Printerutility

    After opening the main screen, you can see the following function items: (5) Command Tool (1) Port Settings (6) Language (2) Printer Information (7) About (3) Printer Configuration (8) Exit (4) Printer Function NOTE: If you need more detailed information, please refer to Gainscha official website http://www.gainscha.com.tw/...

  • Page 41: Printer Function

    6.2 Printer Function 1. Click the Printer Configuration and Printer Setup Can open and close the printer general settings screen. 2. Click the Load Button to bring out all printer general setting information through the selected communication interface. Click the Set button to write the setting value to the printer (please execute the reading function before writing).

  • Page 42: Lcd Menu Function For Gi-2408T, Gi- 3406T, Gi-6404T Series (Empower)

    7. LCD Menu Function for GI-2408T, GI- 3406T , GI-6404T Series (Empower) 7.1 Enter the Menu...

  • Page 43: Menu Overview

    7.2 Menu Overview There are 6 categories for the menu. You can easy to set the settings of the printer without connecting the computer. Please refer to below for more details. Button icon function This "Setting" option can set the printer function.
  • Page 44 This "Device" option can set the device function. This "Interface" option can set the interface.
  • Page 45 This "System" option can set the system parameters. This "Tools" option can set the printer operation tool.
  • Page 46 This "Information" option can inquire about the printer information.

  • Page 47: Communication Interfaces

    8. Communication interfaces 1）USB(A Type) Pin No. Pin Name VBUS 2）USB(B Type) Pin No. Pin Name VBUS...
  • Page 48 3）Serial Port Pin No. Pin Name Description Transmit Data Receive Data Connect to Equipment to Judge Pin6 System Ground Connect to Equipment to Judge Pin4 Clear to Send Request to Send +5VDC Output 4）Ethernet Port 5） Pin No. Pin Name 6）...

  • Page 49: Troubleshooting

    9. Troubleshooting 9.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 50 connector again. Poor print quality Ribbon and media is loaded Reload the supply.   incorrectly. Clean the print head.   Dust or adhesive accumulation on  Clean the platen roller. the print head. Adjust the print density and print ...

  • Page 51: Maintenance

    10. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% ethanol  2. The cleaning process is described as following, Printer Part Method Print Head...

  • Page 52: Revise History

    11. Revise History Date Version Content 2020/8/11 Ver.1.0.1 Modify chapter 5.2 Power-on Utilities Delete chapter 3.4.3 External Label Roll Mount Installation (Option) Modify GI-2410TM / GI-3407TM renamed to GI-2410T / GI-3407T 2021/1/29 Ver.1.0.2 Modify chapter 1.1 Product Introduction Modify chapter 1.2.1 Printer Standard Features Modify Standard’s 104 mm (4.09“) to 104 mm (4.1“) and 106.7 mm 2021/3/19 Ver.1.0.3...

This manual is also suitable for:

Gi-2408t seriesGi-3406t seriesIntelligent series

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