Ingenico group Link/2500 User Manual
Ingenico group Link/2500 User Manual

Ingenico group Link/2500 User Manual

Advertisement

Quick Links

Link/2500
User Guide
www.ingenico.com
28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35
Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Link/2500 and is the answer not in the manual?

Questions and answers

Summary of Contents for Ingenico group Link/2500

  • Page 1 Link/2500 User Guide www.ingenico.com 28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre...
  • Page 2: Table Of Contents

    3_Use of the terminal 3_1 Switching off the terminal 3_2 Reading card 4_Installation 4_1 Recommendation 4_2 USB Terminal connections 4_2_1 USB type C 4_3 Opening trap door 4_4 SAMs & SIMs User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 3 4_5_4 Changing the battery 5_Recommendations 5_1 Safety 5_2 Security of your terminal 6_Environment (WEEE, Batteries and Packaging) 7_FCC/ISED Compliance 7_1 FCC Statement 7_2 ISED Canada Statement 8_Marking 9_Troubleshooting User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 4: 1_Introduction

    1_Introduction We hope that you will be fully satisfied with your new terminal Link/2500 I. This terminal is available in different models. Please select by yourself in this documentation items related to your model. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations.
  • Page 5: 2_Présentation

    2_1_1 Terminal Link/2500 terminal unit User guide A battery pack disconnected (except Integration version) USB Cable ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped. User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 6: 2_2 Overview Of The Link/2500

    2_2 Overview of the Link/2500 Touch or Dual head version Terminal unit User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 7 Magnetic card reader (second Contactless reader head in option) Smart card reader Compartment where are located (except Integration version): the battery pack the modules SAM1/SIM1 & SAM2/SIM2 User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 8 14 mm 17 mm 13 mm 18,4 mm 19,4 mm Electrical 100-240VAC / 50-60 Hz - Class II equipment mains network / PSU Connections USB C connector on terminal User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 9: Panel (Option)

    It is also used to switch on the terminal 2_4 Touch panel (option) The Link/2500 device could be equiped with touch panel that allows you capture functions and menus by your finger or using a stylus. User guide Link/2500 - Link/2500 I Copyright©...
  • Page 10: 2_5 Dual Magnetic Head (Option)

    2_5 Dual magnetic head (option) The Link/2500 device could be equiped with a second magnetic head. 2_6 Link/2500 I Integration version (option) The Link/2500 device could be equip- ped with a rear connector to be used with another device such as smart phone.
  • Page 11: 3_2 Reading Card

    Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction The 4 virtual LEDs are displayed during the transaction. User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 12: 4_Installation

    Max relative humidity 85% at +40°C Battery charging conditions Ambient temperature from +0°C to +40°C Storage conditions Ambient temperature from -20°C to +55°C Max relative humidity 85% at +55°C User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 13: 4_2 Usb Terminal Connections

    4_2 USB Terminal connections 4_2_1 USB type C There is an USB connector (USB type C) on the right side of the Link/2500 Wireless terminal (see below picture). This connector manages Host and Slave connexions. The terminal supports USB Keys with FAT16 or FAT32...
  • Page 14: 4_4 Sams & Sims

    When introducing a SAM/SIM in its slot, be sure to put the cut corner as indicated on the engraved marks SAM 2 Connector (Dual SIM terminals) SAM 1 Connector (Dual SIM terminals) User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 15 Locate the battery pack connector beside the battery compartment Plug the battery pack connector according to the connector locating system and (as shown on picture). Verify that it locks. User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 16 Connect the power supply unit to the power supply mains network Check to see if the battery symbol is flashing or moving(=battery charging) User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 17 (*)The terminal memorizes that there is no battery simply by powering up. It will then correctly perform-full recharge with the next battery. The battery disconnection must be exceptional. Battery connector durability: up to 30 mating cycles User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 18 Disconnect the Link/2500 power supply block adapter from the electrical mains network. Lithium cell The Link/2500 is fitted with an internal lithium cell which can only be accessed by a qualified technician. Battery Link/2500 is fitted with battery specially designed for this terminal.
  • Page 19 Frequency bands Link/2500 I CL and Link/2500 CL/WiFi (Note:Link/2500 I CL does not support Wi-Fi) Transmitter Frequency : Wi-Fi (option): 2412-2462MHz,5150-5250MHz, 5250-5350MHz, 5470-5725MHz,5725-5850MHz NFC : 13.56MHz Receiver Frequency : Wi-Fi (option) : 2412-2462MHz, 5150-5250MHz, 5250-5350MHz, 5470-5725MHz ,5725-5850MHz NFC : 13.56MHz...
  • Page 20 NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code. User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 21 CAUTION : This equipment may not be modified, altered, or changed in any way without signed written permission from “INGENICO”. Unauthorized modification may void the equipment authorization from the FCC and will void the “INGENICO” warranty. User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 22 This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 23 By separating this product from other household-type waste, the volume of waste sent to incinerators or land- fills will be reduced and natural resources will thus be conserved. Power charge symbol USB symbol User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 24 Verify that the magnetic strip is not damaged, grooved or cracked Make sure you have inserted correctly the smart card into the smart card reader and removed the card only after the transaction is performed. User guide Link/2500 - Link/2500 I Copyright© 2018 Ingenico All rights reserved...
  • Page 25 “This Document is Copyright © 2018 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.

This manual is also suitable for:

Link/2500 i

Table of Contents