Faq And Troubleshooting; Pc Drivers And Requirements - QB Robotics SoftHand2 Research General Manual

8 FAQ and troubleshooting

For any issue not listed below, please contact our

8.1 PC drivers and requirements

8.1.1 OS requirements
All the Long-Term Support (LTS) releases of the following OS that have not reached the End-Of-Life (EOL)
term are officially supported.
Linux Ubuntu
Ubuntu 16.04, 18.04 and 20.04 are supported and recommended w.r.t. the other Linux distributions.

NOTE:
Note: different Linux distributions should also work fine, but they are not officially supported.
Microsoft Windows
As far as July 2020, Windows 10 version 1809+ and Windows 10 Enterprise 2015+ are supported and
recommended.
8.1.2 Drivers installation
If you are using either Microsoft Windows or Apple macOS it is necessary to download and install the
communication drivers from
Linux Ubuntu

LINUX FRIENDLY:
You do not need additional drivers if you are running on any Linux distribution.
mailto:support@qbrobotics.com
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https://www.ftdichip.com/Drivers/VCP.htm
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support team
the FTDI VCP Drivers
QBSOFTHAND2 RESEARCH USER MANUAL — 39
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.
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page.