Call Transfer; Three-Way Conference Call - Yealink W56H Manual

Call Transfer

Blind Transfer
A Blind (or unannounced) Transfer takes place when you transfer a call to someone else without
announcing the call first.
To conduct a blind transfer while on an active call:
1. Press the Transfer (or TRAN)button.
2. Enter the destination to which you wish to transfer the call.
3. Press the Transfer (or TRAN) button again.
This completes the transfer.
Consulted Transfer
A Consulted (or announced) Transfer is performed when you announce the call to the recipient
prior to transferring the call.
To conduct a consulted transfer while on an active call:
1. Press the Transfer (or TRAN) button. The caller is automatically placed on hold.
2. Dial the receiving party and press OK.
3. Once the receiving party answers, announce the call.
4. To complete the transfer, press the Transfer (or TRAN) button again.
Direct-to-Voicemail Transfer
A Direct-to-Voicemail Transfer is performed when you wish to transfer a call directly to another
user's voicemail.
To conduct a Direct-to-Voicemail Transfer, while on an active call:
1. Press the Transfer (or TRAN)button.
2. The caller is automatically placed on hold.
3. Enter Star (*) 55 followed by the user's extension.
4. Press the Transfer (or TRAN) button again.
This completes the direct-to-voicemail transfer.

Three-Way Conference Call

To initiate a Three-Way Conference Call, while on an active call:
1. Press the Options softkey.
2. Select Conference.
3. Dial the second number and press OK.
4. When the second party answers, press the Conference softkey again to connect the
calls.