Yealink W80B User Manual

Yealink W80B User Manual

Dect multi-cell system
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Summary of Contents for Yealink W80B

  • Page 2 Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this doc- ument for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient. In no...
  • Page 3 We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and com- ments to DocsFeedback@yealink.com. Technical Support Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend that you use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.
  • Page 4 GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be down-...
  • Page 5: Table Of Contents

    Icons on the Line Status Screen Entering Characters on the Handset Setting the Input Modes Entering Data Registering the Handset Registering the First Handset to the W80B Device Registering More Handsets at the DECT Manager Selecting a DM/Base Station to Connect Call Features Placing Calls...
  • Page 6 Yealink DECT IP Multi-Cell System User Guide Redialing the Last Dialed Number Adding a Dialed Number to Local Directory Deleting a Redial Record Deleting All Redial Records Placing an Anonymous Call Answering Calls Answering a Call Answering a Call When in a Call...
  • Page 7 Table of Contents Parking a Call in the Transfer Mode Retrieving a Parked Call in the Transfer Mode Retrieving a Call with a Retrieve Key Shared Line State Indicator of Shared Line Placing Calls on a Shared Line Answering Calls on a Shared Line Placing a Call on Public Hold Retrieving a Held Call on a Shared Line Barging in an Active Call on a Shared Line...
  • Page 8 Yealink DECT IP Multi-Cell System User Guide Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records Deleting a Call Record Deleting All Call Records Customizing Your Phone Turning Handset On...
  • Page 9: Getting Started

    Menu Screen and Icons Entering Characters on the Handset Hardware Overview Understanding the phone hardware helps you easily use the phone's features. Topics W80B Hardware W56H Handset Hardware W53H Handset Hardware Power LED Indicator on the Handset W80B Hardware Item Description •...
  • Page 10: W56H Handset Hardware

    Yealink DECT IP Multi-Cell System User Guide Item Description ROLE LED Indicates the device role. DECT LED Indicates the connection status to the DECT manager (DM). W56H Handset Hardware Item Description Receiver Receives audio in receiver mode. Power LED indicator Indicates call status, message status and charging status.
  • Page 11: W53H Handset Hardware

    Getting Started Item Description • Press to turn the handset on. • Long press on the idle screen to turn the handset off. • Cancels actions or ends a call. • Rejects an incoming call. • Answers an incoming call. Off-hook Key •...
  • Page 12: Power Led Indicator On The Handset

    Yealink DECT IP Multi-Cell System User Guide Item Description Power LED indicator Indicates call status, message status and charging status. Phone Screen Shows information. Soft Keys Access the function directly. It depends on the operating situation. Message Key Accesses the voice mail or missed call.
  • Page 13: Main Menu

    Getting Started Topics Main Menu Submenu Returning to Idle Screen Main Menu The main menu is the top menu, which consists of seven menu items: Status, Intercom, Voice Mail, Call Features, Dir- ectory, Settings and History. Description Menu item you selected. Menu icon: : Status—To view the status information of DM, handset and line.
  • Page 14: Entering The Main Menu

    Yealink DECT IP Multi-Cell System User Guide Entering the Main Menu You can enter the main menu to view the features. Procedure 1. Press the OK key when the handset is idle. The main menus are displayed on screen as icons.
  • Page 15: Accessing A Submenu Feature

    Getting Started Accessing a Submenu Feature After entering a certain menu, you can use the navigation keys to access the desired submenu. Procedure 1. Press the up and down navigation keys to highlight the desired submenu. 2. Press OK to open the submenu. 3.
  • Page 16: Line Status Screen

    Yealink DECT IP Multi-Cell System User Guide Low to full: Need Charging: Status Bar: Displays the feature status icons. The status icons are displayed when features are activated. Handset Name: Displays the registered handset name. Soft Keys: The soft key labels on the screen directly above the soft keys show the functions available at that par- ticular moment.
  • Page 17: Icons On The Line Status Screen

    Getting Started Icons Description Icons Description Receiver Mode On Headset Mode On Handsfree Mode On Contact Call Hold Call Mute Conference Call Icons on the Line Status Screen Each icon in the line status screen indicates the corresponding feature that assigned to the line. Icons Description Icons...
  • Page 18 Yealink DECT IP Multi-Cell System User Guide If you want to Then you can If it is in the uppercase (ABC), uppercase and lowercase (Abc) or lowercase (abc) input modes, it will provide space character and the following special characters: . , ? ! 0 If it is in the numeric (123) input mode, it will only provide the digit 0.
  • Page 19: Registering The Handset

    Selecting a DM/Base Station to Connect Registering the First Handset to the W80B Device You can register a handset to a W80B device to check the IP address of the DECT manager at the beginning of system deployment. Before You Begin The W80B device role is DM-Base, and no handsets have been registered to the device.
  • Page 20: Selecting A Dm/Base Station To Connect

    Yealink DECT IP Multi-Cell System User Guide Selecting a DM/Base Station to Connect You can connect the handset to a desired DM/base station manually, or allow the handset to connect the registered DM/base with the greatest signal strength automatically. Procedure 1.
  • Page 21: Call Features

    Call Features Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a con- ference call and perform other basic call features. Topics Placing Calls Answering Calls Switching Among the Receiver, Handsfree and Headset Modes Disabling Call Waiting Silencing or Rejecting Incoming Calls Ending Calls...
  • Page 22: Placing Multiple External Calls

    Yealink DECT IP Multi-Cell System User Guide Placing Multiple External Calls When you are in a call, you can hold your current call and place a new call. Procedure 1. Select New Call. 2. Enter the contact number. 3. Press the OK key.
  • Page 23: Changing A Speed Dial Number

    Call Features Procedure 1. Navigate to OK > Settings > Telephony > Speed Dial The phone screen displays all available speed dial keys (2-9). 2. Select the desired digit key, and then press Assign. 3. Select the desired contact from the directory. 4.
  • Page 24: Redialing A Number

    Yealink DECT IP Multi-Cell System User Guide Redialing a Number The handset keeps a record of all the placed calls. You can call the recently dialed phone number. Procedure 1. Press the Off-hook key when the handset is idle to access the redial list.
  • Page 25: Placing An Anonymous Call

    Call Features 3. Press Yes. Placing an Anonymous Call You can hide your name and number when you place a call. As a result, the callee receives an anonymous call without caller identity. Before You Begin Contact with your system administrator to find out if this feature is available on your phone. Procedure 1.
  • Page 26: Answering A Call Automatically

    Yealink DECT IP Multi-Cell System User Guide 1. Press the down navigation key to select the incoming call 2. Select Answer. The active call is placed on hold, and the incoming call becomes active. Note You can disable the call waiting feature to reject the incoming call automatically during a call.
  • Page 27: Rejecting A Call Manually

    Call Features Procedure 1. Select Silence. Rejecting a Call Manually You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls list in your History list. Procedure 1.
  • Page 28: Holding A Call

    Yealink DECT IP Multi-Cell System User Guide Holding a Call You can place an active call on hold on your phone. Procedure 1. Press Options during a call, and then select Hold. Note When you have multiple calls on the phone and the current call is held, you can press the up or down navigation key to swap to the active call.
  • Page 29: Forwarding Incoming Calls

    Call Features Busy Forward: Incoming calls are forwarded when the line is busy. No Answer Forward: Incoming calls are forwarded if not answered after a period of time. Topic Forwarding Incoming Calls Forwarding Incoming Calls When you are not available to handle calls, you can forward incoming calls to a specific contact. Procedure 1.
  • Page 30: Conference Calls

    Yealink DECT IP Multi-Cell System User Guide 1. Select Options > Transfer, or the TRAN key during a call. 2. Enter the number you want to transfer to. 3. Press the OK key, Off-hook key or Speakerphone key. 4. Do one of the following: When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended transfer.
  • Page 31: Ending A Conference Call

    Call Features Procedure 1. Press the MUTE key to mute the conference. 2. Press the MUTE key again to unmute the conference. Ending a Conference Call You can end the current conference call at any time. Procedure 1. Press the On-hook key or End. If any party in the conference ends the call, the other parties remain connected.
  • Page 32: Holding/Resuming A Conference Call

    Yealink DECT IP Multi-Cell System User Guide Holding/Resuming a Conference Call Any party in the conference call can place himself/herself on hold, but other parties can continue the conference call normally. Note The conference call will only be held when all parties in the conference call place themselves on hold.
  • Page 33: Advanced Call Features

    Advanced Call Features Advanced Call Features By using the advanced features, your handset would perform more functions that makes your work more efficiently. Topics Call Park and Call Retrieve Shared Line Voice Mail If you require additional information or assistance with your new phone, contact your system administrator. Call Park and Call Retrieve You can park a call, and then retrieve the call either from your phone or another phone.
  • Page 34: Parking Or Retrieving A Call In The Transfer Mode

    Yealink DECT IP Multi-Cell System User Guide Before You Begin Your system administrator has set call park in the FAC mode. There is a call parked on the extension. Get the park retrieve code from your system administrator. Procedure 1. Dial the park retrieve code.
  • Page 35: Retrieving A Call With A Retrieve Key

    Shared Line Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be registered on more than one phone at the same time.
  • Page 36: Placing Calls On A Shared Line

    Yealink DECT IP Multi-Cell System User Guide The following table shows the icon associated with the shared line: Icons Description The shared line is idle. The shared line is dialing, in conversation or placed on private hold. The shared line receives an incoming call or is placed on public hold.
  • Page 37: Pulling A Shared Call On A Shared Line

    Advanced Call Features Only one user can barge into an active call on the shared line at a time. Before You Begin There is at least one active call on the shared line. Procedure 1. Press SCA, and then select an active call. 2.
  • Page 38: Listening To Voice Mails

    Yealink DECT IP Multi-Cell System User Guide Listening to Voice Mails You can listen to your voice mails on the handset directly. Before You Begin You need to set the voice mail code in advance. Procedure 1. Navigate to OK > Voice Mail > Play Message or press Message key.
  • Page 39: Directory

    Directory Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Directory Shared Directory Blacklist Remote Phone Book Local Directory You can store up to 100 contacts in the handset's Local Directory, as well as add, edit and delete a contact. Topics Adding Contacts Viewing Contacts...
  • Page 40: Deleting Contacts

    Yealink DECT IP Multi-Cell System User Guide Deleting Contacts You can delete one or all contacts from the Local Directory. Topics Deleting a Contact Deleting All Contacts Deleting a Contact You can delete any contact from the Directory. Procedure 1. Navigate to OK > Directory.
  • Page 41: Adding Shared Contacts

    Directory Adding Shared Contacts When you add a contact to your Shared Directory, you can choose how much information you want to enter for your contact. You are required to enter a contact name at least for each new contact. Procedure 1.
  • Page 42: Saving A Shared Contact To The Local Directory

    Yealink DECT IP Multi-Cell System User Guide Saving a Shared Contact to the Local Directory You can move a shared contact to the Local Directory. The shared contacts added to the Local Directory will not dis- appear, even after your system administrator disabled the Shared Directory feature.
  • Page 43: Deleting Blacklist Contacts

    Directory Deleting Blacklist Contacts You can delete one or all blacklist contacts. If a contact is removed from the blacklist, you can answer the call from the contact normally. Topics Deleting a Blacklist Contact Deleting All Blacklist Contacts Deleting a Blacklist Contact If you want to answer a call from a specific contact, you need to remove it from the Blacklist.
  • Page 44: Saving A Remote Phone Book Contact To The Local Directory

    Yealink DECT IP Multi-Cell System User Guide 1. Navigate to OK > Directory. 2. Select the desired remote phone book. 3. Use the navigation keys to look through the remote phone book contacts. Saving a Remote Phone Book Contact to the Local Directory You can save any remote phone book contact to the Local Directory, to conveniently call this contact when you can- not access the remote phone book.
  • Page 45: Call History

    Call History Call History The call history list includes Missed Calls, Placed Calls and Received Calls, and each list holds 100 entries. Topics Call History Icons Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records Call History Icons The call history icon in the Call History indicates the corresponding call history types.
  • Page 46: Deleting History Records

    Yealink DECT IP Multi-Cell System User Guide Procedure 1. Select History or navigate to OK > History. The phone displays all call records. 2. Select the desired list. 3. Highlight the desired entry, and then select Options > Add To Blacklist.
  • Page 47: Customizing Your Phone

    Customizing Your Phone Customizing Your Phone You can make your phone more personalized by customizing various settings. Topics Turning Handset On Turning Handset Off Changing the Wallpaper Setting the Screen Saver Changing the Screen Brightness Setting the Keypad Light Changing the Language Time &...
  • Page 48: Changing The Screen Brightness

    Yealink DECT IP Multi-Cell System User Guide When the screen saver is enabled, an analog clock will be activated and appear on the phone screen if the handset is idle for approximately 10 seconds. Procedure 1. Navigate to OK > Settings > Display > Screen Saver.
  • Page 49: Changing The Time And Date Format

    Customizing Your Phone Before You Begin Check with your system administrator to find out if the manual mode has been enabled. Procedure 1. Navigate to OK > Settings > Date & Time. 2. Edit the date and time. 3. Select Save. The time and date set on the handset will be changed accordingly.
  • Page 50: Customizing The Shortcuts

    Yealink DECT IP Multi-Cell System User Guide Shortcut Default Access Feature Available Access Features History Left Softkey History Missed Received Redial Right Softkey Line Status Speed Dial Menu Line Status Intercom (not available in the multi-cell system) Default Line Call Forward...
  • Page 51: Locking Handset Keypad

    Customizing Your Phone Locking Handset Keypad When you temporarily do not use your handset, you can lock it manually. Procedure 1. Long press the # key when the handset is idle until the phone prompts you the handset is locked. The lock icon appears in the status bar. Unlocking Your Phone When you need to use the locked handset, you can unlock it manually.
  • Page 52: Audio Settings

    Audio Settings Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Setting the Advisory Tone Adjusting the Volume You can adjust the volume of the ringer, media, and the audio during a call. Procedure 1.
  • Page 53 Yealink DECT IP Multi-Cell System User Guide 3. Select the desired value from the Confirmation field. 4. Select the desired value from the Low Battery field. 5. Select Save.
  • Page 54: Maintaining Your Phone

    Maintaining Your Phone Maintaining Your Phone When your phone cannot operate properly, you need to investigate or troubleshoot issues along with other tasks that your administrator may ask you to perform. Topics Investigating Warnings Resetting the Handset Investigating Warnings When the default password is used on the phone, you can view the warning details about the issue from Status screen. Procedure 1.
  • Page 55: Appendix

    Appendix Appendix Topics Appendix A- Menu Structure Appendix B - Input Modes and Characters Appendix A- Menu Structure...
  • Page 56 Yealink DECT IP Multi-Cell System User Guide Note The menus in the gray box are not available when the handset is not registered to a base station. Appendix B - Input Modes and Characters (initials in 123 ABC abc ΑΒΓ...

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