Sync 3 Troubleshooting - Ford F-250 Super Duty 2022 Owner's Manual

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SYNC
3 TROUBLESHOOTING
Voice Recognition
Symptom
The system does not under-
stand what I am saying.
The system does not under-
stand the name of a track or
artist.
The system does not under-
stand the name of a contact
in the phonebook on my
device and calls the wrong
contact.
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing
SYNC
3
(If Equipped)
Possible Cause and Resolution
– You might not be using supported voice commands.
See Using Voice Recognition (page 554).
For a complete list of voice commands, refer to our
website.
– You might be speaking too soon.
Wait for the voice prompt before you speak.
– Device limitation. Bluetooth® does not support voice
commands.
Connect your device to a USB port.
If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
– You might not be using supported voice commands.
See Using Voice Recognition (page 554).
For a complete list of voice commands, refer to our
website.
– You might not be saying the name exactly as it appears
on your device.
Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.
– The name contains special characters, for example *,
- or +.
Rename the files on your device or use the touch-
screen to select and play the track.
– You might not be saying the name exactly as it appears
on your device.
Say the first and last name of the contact exactly
as it appears on your device. Spell out any abbrevi-
ations in the name.
– The name contains special characters, for example *,
- or +.
Rename the contact on your device or use the
touchscreen to select and call the contact.
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Troubleshooting

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