Page 1: Table Of Contents
Rear window defroster Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Upfitter controls Locks and Security Keys Locks Anti-theft system 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 2 Transmission operation Reverse sensing system Rear-view camera system Roadside Emergencies Getting roadside assistance Hazard flasher control Fuel pump shut-off Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 4: Introduction
Introduction CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
Page 5 Drive your new vehicle at least 1,000 miles (1,600 km) before towing a trailer. For more detailed information about towing a trailer, refer to Trailer towing in the Tires, Wheels and Loading chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 6 Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 7 Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting “Contact Us” or by phone at 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance...
Page 8 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
Page 9 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
Page 10 If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information.
Page 11 Introduction WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 12 Brake Fluid - Parking Aid System Non-Petroleum Based Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps-Front Fuse Compartment Fuel Pump Reset Windshield Wash/Wipe Windshield Rear Window Defrost/Demist Defrost/Demist 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 13 Sparks Explosive Gas Fan Warning Maintain Correct Fluid Power Steering Fluid Level Service Engine Soon Engine Air Filter Passenger Compartment Jack Air Filter Low Tire Pressure Check Fuel Cap Warning 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 14: Instrument Cluster
Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, refer to the respective system warning light for additional information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 15 If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced immediately by your authorized dealer. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 16 If the brake system warning light does not illuminate at this time, seek service immediately from your authorized dealer. Illumination after releasing the parking brake indicates low brake fluid level and the brake system should be inspected immediately by your authorized dealer. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 17 This indicates a problem with the electrical system or a related component. Engine oil pressure (RTT and static warning light): Displays when the oil pressure falls below the normal range. Refer to Engine oil in the Maintenance and Specifications chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 18 Tow/Haul feature has been activated. Refer to the Driving chapter for transmission function and operation. If the light flashes steadily, have the system serviced immediately, damage to the transmission could occur. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 19 (RTT and static) (if equipped): Displays when using the electronic locking differential. Speed control (if equipped): The speed control system indicator light changes color to indicate what mode the system is in: 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 20 Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 21: Gauges
3. Transmission fluid temperature gauge: If the gauge is in the: Normal area The transmission fluid is within the normal operating temperature (between H and C). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 22: Message Center
The message center display is located in the instrument cluster and the controls are located on the steering wheel. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 23 The running average fuel economy is re-initialized to a factory default value if the battery is disconnected. XX.X AVG MPG (L/100km) Average fuel economy displays your average fuel economy in miles/gallon or liters/100 km. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 24 Displays the level of trailer brake gain or if the trailer is not connected. EXHAUST FILTER (diesel only) Refer to Diesel exhaust system: oxidation catalyst/diesel particulate filter system in your diesel supplement for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 25 8. TBC GAIN = XX.X (if equipped) 9. FUEL LEVEL 10. MYKEY DISTANCE (if MyKey is programmed) 11. MYKEY(S) PROGRAMMED 12. ADMIN KEYS PROGRAMMED Note: Some systems show a message only if a condition is present. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 26 One extra wipe will occur a few seconds after washing the front window to clear any excess washer fluid remaining on the windshield. Press RESET to turn this feature on or off. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 27 If the compass still appears to be inaccurate, a manual calibration may be necessary. Refer to Compass zone/calibration adjustment. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 28: Compass Zone/Calibration Adjustment
RESET FOR REMOTE START (if equipped) Press RESET to enable remote start on or off and choose the remote start duration time (5, 10, 15 minutes) and other options. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 29 • Some messages will appear once and then again when the vehicle is restarted. • Some messages will reappear after clearing or being reset if a problem or condition is still present and needs your attention. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 30 CHECK PARK AID (if equipped) — Displayed when the transmission is in R (Reverse) and the reverse sensing system (park aid) is disabled. Refer to Rear park aid in this section to enable. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 31 INTKEY COULD NOT PROGRAM — Displayed when an attempt is made to program a fifth integrated key to the remote keyless entry system. For more information on integrated key, refer to the Locks and Security chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 32 12 second chime expires. See Perimeter alarm system in the Locks and Security chapter. SECURITY SYSTEM FAULT — Displayed when the security system has detected a fault. See your authorized dealer for service. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 33 (on, off, on, off) within 10 seconds. CHECK LOCKING DIFFERENTIAL (if equipped) — Displayed when an electronic locking differential (ELD) system fault is present. For more information, refer to Electronic locking differential (ELD) in the Driving chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 34 TO EXIT 4X4 LOW APPLY BRAKE (if equipped) — Displayed when 2WD is selected from 4X4 LOW mode. For more information, refer to Four-wheel drive (4WD) operation in the Driving chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 35 WATER IN FUEL DRAIN FILTER (diesel engine only) — Displayed when the water separator has reached a predetermined capacity and needs to be drained. Refer to your diesel supplement for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 36 NORMAL. Refer to your diesel supplement for more information. WARNING: When the CLEANING EXHAUST FILTER message appears in the message center, do not park near flammable materials, vapors or structures until filter cleaning is complete. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 37 The vehicle’s top speed will become limited in the displayed distance. The diesel exhaust fluid must be replenished to resume normal operation of the vehicle. Refer to your diesel supplement for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 38 — Displayed when the SCR system detects a fault. The engine will eventually enter into an idle-only mode. Refer to your diesel supplement for more information. Contact your authorized dealer as soon as possible. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 39 To prevent this, use an anti-gel additive. Refer to your diesel supplement for more information. The customer warranty may be void from using additives that do not meet or exceed Ford specifications. If the low fuel pressure message persistently appears after...
Page 40 Press the up/down buttons to move up/down through the message center choices. Press the left/right buttons to move left/right through the message center choices. Press the OK button to select highlighted options and confirm choices/messages. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 41 • Trip Distance — shows the accumulated trip distance. • Fuel Used — shows the amount of fuel used for a given trip. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 42 It is important to press RESET in order to reset the function after setting the speed control to get accurate highway fuel economy readings. For more information refer to Essentials of good fuel economy in the Maintenance and Specifications chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 43 (Note: Information is only available when traveling less than 3 mph [5 km/h]): • ELD (electronic locking differential) • Hill Descent Control • 4X4 System • Traction Control • Advancetrac + RSC 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 44 Information Press the right arrow button when this is highlighted Screen to display information on the following vehicle features: Tow Haul mode, Trailer Brake Controller. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 45 Trailer Brake Electric or Elect. Over Hydraulic Mode Trailer Sway On/Off Control Vehicle Autolamp Delay Off or XXX seconds Compass Zone Setting (1–15) See the diagram below to determine your magnetic zone. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 46 Oil Life Reset (if Set to XXX% (Press and hold OK to set). equipped) Duration 5, 10 or 15 minutes Remote Start System Enable/Disable Windows Remote Open On/Off Wiper Control On/Off 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 47 3 mph (5 km/h). MyKey Admin Keys (Number of admin keys) MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 48 The message center will display the last selected feature if there are no more warning messages. Types of messages and warnings: • Some messages will appear briefly to inform you of something you may need to take action on or be informed of. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 49 AdvanceTrac system has been disabled by the driver. SERVICE ADVANCETRAC (if equipped) — Displayed when the AdvanceTrac system has detected a condition that requires service. Contact your authorized dealer as soon as possible. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 50 If the vehicle is still not operated in a manner to allow cleaning, the service engine soon light will illuminate and engine power will be further limited. Dealer service will then be required to restore your vehicle to full-power operation. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 51 Refer to your diesel supplement for more information. ENGINE TURNED OFF (diesel engine only) — Displayed after the 30 second countdown. Refer to your diesel supplement for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 52 — Displayed when the diesel exhaust fluid is empty. The diesel exhaust fluid must be replenished to resume normal operation of the vehicle. Refer to your diesel supplement for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 53 Contact your authorized dealer as soon as possible. FUEL FILTER CHANGE REQUIRED (diesel engine only) — Displayed when a fuel filter change is required. Refer to the scheduled maintenance information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 54 To prevent this, use an anti-gel additive. Refer to your diesel supplement for more information. The customer warranty may be void from using additives that do not meet or exceed Ford specifications. If the low fuel pressure message persistently appears after re-fueling during...
Page 55 POWER STEERING ASSIST FAULT — The power steering system has disabled power steering assist due to a system error; service is required. SERVICE POWER STEERING — The power steering system has detected a condition that requires service. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 56 ACCELERATOR PEDAL (if equipped) — Displayed when the electronic locking differential requests that the accelerator pedal be released in order to engage. See Electronic locking differential in the Driving chapter for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 57 Four-wheel drive (4WD) operation in the Driving chapter. SLOW VEHICLE TO XX KM/H FOR ELD (if equipped) — Displayed when the vehicle speed requirement for the electronic locking differential mode has not been met. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 58 MyKey is in use and the MyKey speed limit is on and the vehicle speed is 80 mph (130 km/h). Refer to MyKey in the Locks and Security chapter for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 59 Refer to Trailer towing in the Tires, Wheels and Loading chapter for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 60 WIRING FAULT ON TRAILER (if equipped) — Displayed if there are certain faults in the vehicle wiring and trailer wiring/brake system. Refer to Trailer towing in the Tires, Wheels and Loading chapter for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 61: Entertainment Systems
AUDIO WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 62 Select frequency band AM/FM1/FM2; tune to a station, press and hold a preset button until sound returns. You may store up to six stations in each frequency band for a total of 18. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 63: Am/Fm Stereo With Cd
PUSH to turn ON/OFF. Turn VOL - PUSH to increase/decrease volume. 7. CLK (Clock): Press CLK to toggle between the clock and radio frequency. AM/FM stereo single CD/satellite-compatible sound system (if equipped) 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 64 Entertainment Systems WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 65 • ENABLE ALERTS / DISABLE ALERTS: Press OK to enable/disable the satellite alert status which alerts you when your selected songs are playing on a satellite radio channel. (The system default is disabled.) 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 66 Recommended level is 1–3; SPEED OFF turns the feature off and level 7 is the maximum setting. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 67 Press FOLDER, FOLDER to access the previous/next folder (if available). COMPRESS (Compression): Available only in CD/MP3 mode. Press MENU until COMPRESS ON/OFF appears in the display. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 68 CD/MP3 mode. When a CD/MP3 is playing, press to pause or play the current CD/MP3. The CD/MP3 status will display in the radio display. OK: Use in various menu selections. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 69 Check with your authorized dealer for availability. 13. TEXT/SCAN: In radio and CD/MP3 mode, press and hold for a brief sampling of radio stations or CD tracks. Press again to stop. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 70 If a CD is already loaded into the system, CD/MP3 play will begin where it ended last. (CD eject): Press to eject a 18. CD slot: Insert a CD label side up in the CD slot. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 71: Auxiliary Input Jack
Auxiliary input jack (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 72: Usb Port
USB port (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 73 • Station overload: When you pass a broadcast tower, a stronger signal may overtake a weaker one and play while the weak station frequency is displayed. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 74 CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film attached.
Page 75 .mp3 file extension) and all folders containing MP3 files, from F001 (folder) T001 (track) to F253 T255. • Creating discs with only one level of folders will help with navigation through the disc files. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 76: Satellite Radio Information
• Antenna obstructions: For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 77 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 78 SIRIUS tower to SIRIUS signal (i.e., the vehicle antenna. tunnel, under an overpass, dense foliage, etc.) The system is working properly. When you move into an open area, the signal should return. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 79: Navigation System
Your vehicle may be equipped with SYNC , a hands-free communications and entertainment system with special phone and media features. For more information, please refer to the SYNC supplement or to the SYNC section in the Navigation System supplement (if equipped). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 80: Climate Controls
: Distributes air through the floor vents and rear seat floor vents. 4. A/C (if equipped): Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency. A/C engages automatically in MAX A/C, (defrost) and (floor/defrost). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 81 2-3 minutes after start up or until the vehicle has been “aired out.” • A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 82 5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 83: Dual Electronic Automatic Temperature Control
Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 84 MAX A/C button again for normal A/C operation. Passenger heated seat (if equipped): Press to control the passenger heated seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 85 • Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 86 5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 87: Rear Window Defroster
• The climate control system will be set to MAX A/C. For cold weather conditions: • The climate control system will be set to provide maximum heating (floor/defrost) mode. • Rear defrost/heated mirrors (if equipped) will be activated. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 88 • The interior cabin will be heated, cooled, or off, based upon the previous operating state (last ignition-on cycle). • Heated/cooled seats (if equipped) will be deactivated. • Rear defrost/heated mirrors (if equipped) will be deactivated. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 89: Lights
1. Start with the ignition in the off position and the headlamp control in the autolamp position. 2. Turn the headlamp control to off. 3. Turn the ignition switch to on and then back to off. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 90 High beams Pull the lever fully past the detent to activate. Pull the lever fully again to deactivate. Flash-to-pass Pull toward you slightly to activate and release to deactivate. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 91 (up/down) using the procedure following. The headlamps on your vehicle are properly aimed at the assembly plant and should not normally need adjustment. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 92 (to adjust up) aligning the upper edge of the light pattern up to the horizontal line. 6. Repeat Steps 3–5 for the other headlamp. 7. Close the hood and turn off the lamps. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 93: Turn Signal Control
• any door is opened, • the instrument panel dimmer switch is rotated up until the courtesy lamps come on, and • any of the remote entry controls are pressed and the ignition is off. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 94: Bulb Replacement
• Large water droplets, drip marks or streaks present on the interior of the lens Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 95 * Dual rear wheels, or if equipped. ** See your authorized dealer to replace the lamp assembly. Replacing headlamps, park lamps, turn lamps 1. Make sure that the exterior lamps are off, then open the hood. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 96 10. For the headlamp bulb, remove the bulb by turning it counterclockwise and pulling it straight out. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 97 3. Rotate the bulb socket counterclockwise and remove from lamp assembly. 4. Pull the bulb straight out of the socket. Install the new bulb(s) in reverse order. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 98 2. Remove the screws and lamp assembly from the vehicle as wiring permits. 3. Remove the bulb socket by rotating it counterclockwise. 4. Pull the bulb straight out of the socket. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 99 3. Pull out the old bulb from the socket and push in the new bulb. 4. Install the bulb socket in lamp assembly by turning it clockwise. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 100: Driver Controls
When the windshield wipers are turned on during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 101: Steering Wheel Adjustment
Rotate the visor towards the side window and extend it rearward for additional sunlight coverage. Note: To stow the visor back into the headliner, visor must be retracted before moving it back towards the windshield. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 102 • One 12V power point inside the storage compartment and one on the rear of the console • 110V AC power point outlet on the rear of the console • Rear cupholders 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 103 12V DC/180W. If the power point or cigar lighter socket is not working, a fuse may have blown. Refer to Fuses and relays in the Roadside Emergencies chapter for information on checking and replacing fuses. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 104 Doing so my cause the power point to overload due to powering multiple devices that can reach beyond the 150W load limit and could result in fire or serious injury. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 105: Power Windows
Rear Window Buffeting: When one or both of the rear windows are open, the vehicle may demonstrate a wind throb or buffeting noise. This noise can be alleviated by lowering a front window approximately 2–3 in. (5–8 cm). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 106 Pressing either the control on the transmitter will stop all motion. Note: The ignition must be off and the accessory delay feature must not be activated in order for this feature to operate. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 107 With accessory delay, the window switches may be used for up to 10 minutes after the ignition switch is turned to the off position or until either front door is opened. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 108 R (Reverse). As you shift into any other gear from R (Reverse), the image will remain for a few seconds and then turn off. Refer to Rearview camera system in the Driving chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 109: Mirrors
Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. Fold-away mirrors Fold the side mirrors in carefully before driving through a narrow space, like an automatic car wash. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 110 Note: Although it is possible to electrically fold the mirror from position 3 to 2, it was not designed for this functionality and may not always work under all conditions. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 111 If equipped with PowerScope™ power telescoping mirrors, you can simultaneously position both mirrors using the power telescope switch found on the door trim panel. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 112 Clearance lamps (if equipped) Illuminates when the headlamps or parking lamps are switched on. This provides additional visibility of your vehicle to other drivers on the road. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 113: Speed Control
WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Using speed control The speed controls are located on the steering wheel. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 114 CNCL. Disengaging the speed control will not erase the previous set speed. Resuming a set speed Press and release RSM. This will automatically return the vehicle to the previously set speed. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 115 CD track (if equipped). Press and hold to select the previous/next radio station frequency or to reverse/forward a + VOL – (Volume): Press to increase or decrease the volume. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 116 Press to activate phone mode or answer a phone call. Press and hold to exit phone mode or end call. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 117: Upfitter Controls
If your vehicle is equipped with this option, there will also be a relay box located on the driver side end of the instrument panel. See your authorized dealer for service. The relays are coded as shown in the accompanying illustration. RELAY RELAY RELAY RELAY 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 118 The moon roof is equipped with an automatic, one-touch, express opening and closing feature. To stop motion at any time during the one-touch operation, press the control a second time. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 119 The moon roof has a built-in sliding shade that can be manually opened or closed when the glass panel is shut. To close the shade, pull it toward the front of the vehicle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 120 Car2U system. Because of the steps involved, it may be helpful to have another person assist you in programming the transmitter. Additional Car2U system information can be found on-line at www.learcar2U.com or by calling the toll-free Car2U system help line at 1-866-572-2728. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 121 Note: Do not program the Car2U system with the vehicle in the garage. Make sure that your key is on and engine off while programming the transmitter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 122 If your garage door does not operate, repeat the previous steps in this section. After successful programming, you will be able to operate your Car2U system by pressing the button you programmed to activate the opener. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 123 When a switch is in the up, on, or + position, circle “L.” When a switch is in the middle, neutral, or 0 position, circle “M.” When a switch is in the down, off, or – position, circle “R.” 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 124 The indicator light above the selected button will turn on to confirm that the Car2U system is responding to the button command. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 125 This device must accept any interference received including interference that may cause undesired operation. Changes and modifications to the Car2U system transmitter by other than an authorized service facility could void authorization to use the equipment. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 126 • Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 127 Note: If equipped with a rearview camera system, do Steps 1 through 3 before removing the tailgate. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 128 9. Lift tailgate to a 80-degree angle from horizontal. 10. Remove tailgate from left side hinge by sliding tailgate to the right. To install, follow the removal procedures in reverse order. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 129 To close the tailgate step: 1. Close the step panel, then lift and fully close the tailgate step into the tailgate. 2. Slide the latch at the bottom of the handle, then lower the handle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 130 Note: This feature is not intended for off-road usage. To open the bed extender into tailgate mode: 1. Pull the locking pin toward the center of the vehicle. 2. Open the latches to release the panels. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 131 5. Ensure the latch rod is inserted into the tailgate hole and the locking pins on both sides are engaged into their holes in the pick-up box. 6. Reverse steps for storage of the bed extender. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 132 To open the bed extender into grocery mode, follow Steps 1–4 by rotating the panels away from the tailgate. Close the tailgate. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 133: Locks And Security
MyKeys™ and admin keys are programmed to the vehicle, and how many total miles have been driven with the MyKey active. MyKey restricted features Standard settings – These settings cannot be changed 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 134 MYKEY will be displayed. 3. Press and hold the RESET button for two seconds until MARK THIS AS RESTRICTED is displayed. 4. Wait until KEY RESTRICTED AT NEXT START is displayed. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 135 4. On any of the menus press RESET to highlight your choice with the <…>. 5. Press SETUP to enter your choice. The next optional setting will be displayed. 6. Repeat Steps 4 and 5 until you are done changing the optional settings. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 136 • # ADMIN KEYS PROGRAMMED — Indicates how many admin keys are programmed to the vehicle. Can be used to detect if an additional spare key has been programmed to the vehicle 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 137 Ford-approved remote start system as a MyKey if the remote start fob is used by the MyKey driver. To program a non Ford-approved remote start system as MyKey , do the following: 1. Enter the vehicle and close all doors.
Page 138 See the Check MyKey system status section. Note: For all vehicles with a non Ford-approved remote start installed, it is possible to program all “real” keys as MyKeys , in which case, you will...
Page 139 • SecuriLock passive anti-theft system is disabled or in unlimited mode. • Vehicle has been started using a non Ford-approved remote start system that is programmed as MyKey . Refer to Using MyKey with remote start systems section. • Key in the ignition is a MyKey .
Page 140 Locks and Security Condition Potential Causes • Vehicle has a non Ford-approved I accidentally programmed all keys as MyKeys remote start system that is recognized as an admin key. Refer to the Using MyKey with remote start systems section to reset all MyKeys as admin keys.
Page 141: Locks
• the ignition is in the on position, • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 12 mph (20 km/h) for greater than two seconds. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 142 (one short and one long chirp) if autolock was activated. 7. Turn the ignition to the off position. The horn will chirp once to confirm the procedure is complete. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 143 • or by using the instrument cluster message center (if equipped). Refer to Optional message center in the Driver controls chapter. Note: The autounlock feature can be activated/deactivated independently of the autolock feature. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 144 5. Release the 3 • 4. The user should receive a horn chirp to indicate the system has been disabled or a chirp followed by a honk to indicate the system has been enabled. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 145 There are two possible types of IKTs: vehicles with the remote start feature will have the IKT shown. Vehicle’s without remote start will not have the remote start button 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 146 Note: The parking lamps and interior lamps will illuminate (refer to the Illuminated entry feature later in this section) if the control on the overhead lamp is not set to the off position. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 147 Press to automatically move the driver seat, power mirrors and adjustable pedals to the desired memory position. (The seat position corresponds to the transmitter being used). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 148 3. Repeat this procedure for another transmitter if desired. Replacing the battery The integrated keyhead transmitter (IKT) or intelligent access key (IA key) uses one coin type three-volt lithium battery CR2032 or equivalent. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 149 Note: At least two IKTs are required to perform this procedure yourself. Illuminated entry The interior lamps and parking lamps illuminate when the remote entry system is used to unlock the door(s). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 150 The remote start system will not work if: • The ignition is in the on position. • The alarm system is triggered. • The feature has been disabled. • The hood is not closed. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 151 The parking lamps will turn off. You may have to be closer to the vehicle than when starting due to ground reflection and the added noise of the running engine. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 152 • Do not set a code that uses five of the same number. • Do not use five numbers in sequential order. • The factory set code will work even if you have set your own personal code. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 153: Anti-Theft System
The authorized dealer can program your spare keys to your vehicle or you can program the keys yourself. Refer to Programming spare keys for instructions on how to program the coded key. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 154 Locks and Security Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Large metallic objects, electronic devices that are used to purchase gasoline or similar items, or a second coded key on the same key chain may cause vehicle starting issues.
Page 155 If there is any potential perimeter anti-theft problem with your vehicle, ensure ALL remote entry transmitters are taken to the authorized dealer to aid in troubleshooting. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 156 Triggering the anti-theft system The armed system will be triggered if any door or hood is opened without using the key or the remote entry transmitter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 157: Seating And Safety Restraints
The driver should never adjust the head restraint while the vehicle is in motion. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 158 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Simultaneously press and hold both the adjust/release button (3) and the unlock/remove button (4), then pull up on the head restraint. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 159 2. Pivot the head restraint forward towards your head to the desired location. After the head restraint reaches the forward-most tilt position, pivoting it forward again will then release it to the rearward un-tilted position. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 160 To reinstall the non-adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 161 Make sure that the seat is relatched into place. • Pull the release lever handle located on the side of the seat up to move the seatback forward or backward. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 162 To gain access to the under-seat storage compartment (if equipped) in your seat cushion, lift the latch to open the lid. The lid cannot be opened when the armrest is down. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 163 Move the rear of the control up or down to raise or lower the seat cushion. Move the control in the directions shown to move the seat forward or backward. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 164 Turn the lumbar support backward toward the rear of the vehicle for less support. Heated and cooled seats (if equipped) The controls for the climate controlled seats are located on the climate control system. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 165 Cooler settings are indicated by more indicator lights. If the engine falls below 350 rpm while the cooled seats are on, the feature will turn itself off and will need to be reactivated. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 166 1. Turn the vehicle off. 2. Push up on the outside rigid edge of the filter until the tabs are released, then rotate the air filter toward the front of the vehicle. 3. Remove filter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 167 The seat will move to the final position when the key is in the ignition (if easy entry feature is enabled). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 168 The driver should never adjust the head restraint while the vehicle is in motion. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 169 WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Note: The SuperCab has rear outboard head restraints that are not removable and are bolted to the back wall. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 170 Folding the rear seatback (Crew Cab) 1. Pull forward on the control to fold down the seatback. 2. Pull down on the handle and lift up on the seatback to return it to the original position. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 171 Rear center armrest (if equipped) To use the armrest simply rotate it forward from the seatback. Rear under seat storage (if equipped) (Crew Cab) The rear seat has storage space located under the seat cushion. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 172: Safety Restraints
WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 173 Check seat covers and buckles before you place a child anywhere near them. WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 174 Before you can reach and latch a combination lap and shoulder belt (with a cinch tongue) into the buckle, you may have to lengthen the lap belt portion of it. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 175 Never wear the shoulder belt under the arm. 2) Never swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 176 In addition, the retractor is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 177 “automatic locking retractor” feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 178 Refer to the Child restraint and safety belt maintenance section in this chapter. WARNING: Failure to replace the safety belt assembly under the above conditions could result in severe personal injuries in the event of a collision. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 179 Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 180 The driver’s safety belt is buckled The Belt-Minder feature will not before the ignition switch is turned activate. to the on position... 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 181 “The people I’m with don’t Set the example, teen deaths occur 4 wear belts” times more often in vehicles with TWO or MORE people. Children and younger brothers/sisters imitate behavior they see. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 182 We recommend you leave the Belt-Minder system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate/activate the Belt-Minder feature while driving the vehicle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 183 After receiving confirmation, the deactivation/activation procedure is complete. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 184: Airbags
WARNING: The National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 inches (25 cm) between an occupant’s chest and the driver airbag module. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 185 WARNING: Additional equipment such as snowplow equipment may effect the performance of the airbag sensors increasing the risk of injury. Please refer to the Body Builders Layout Book for instructions about the appropriate installation of additional equipment. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 186 WARNING: Front seating positions only: If seating two adults and a child, Ford recommends properly restraining the child in the center front seating position, but only if doing so will not interfere with driving the vehicle. This arrangement provides lap and shoulder belt and airbag protection for adult occupants and an attachment method for a child restraint.
Page 187 • seat-mounted side airbags (if equipped) . Refer to Seat-mounted side airbag system later in this chapter • Safety Canopy System (if equipped). Refer to Safety Canopy System later in this chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 188 SRS, its fuses or the seat cover on a seat containing an airbag. See an authorized dealer. WARNING: All occupants of the vehicle should always wear their safety belts even when an airbag SRS is provided. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 189 The airbag SRS is designed to activate when the vehicle sustains lateral deceleration sufficient to cause the sensors to close an electrical circuit that initiates airbag inflation. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 190 WARNING: Do not lean your head on the door. The Safety Canopy could injure you as it deploys from the headliner. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 191 • A headliner designed to flex open above the side doors to allow Safety Canopy deployment. • The same warning light, electronic control and diagnostic unit as used for the front airbags. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 192 WARNING: Several Safety Canopy system components get hot after inflation. Do not touch them after inflation. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 193 • pressing the hazard control button, • or pressing the panic button on the remote entry transmitter. The feature will continue to operate until the vehicle runs out of power. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 194 WARNING: In order to avoid inadvertent activation of the switch, always remove the ignition key from the passenger air bag ON/OFF switch. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 195 If you are not a person who meets the requirements stated in the NHTSA/Transport Canada deactivation criteria turning OFF the airbag can increase the risk of serious injury or death in a collision. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 196 • the infant has a medical condition which, according to the infant’s physician, makes it necessary for the infant to ride in the front so that the driver can constantly monitor the child’s condition. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 197 • the infant has a medical condition which, according to the infant’s physician, makes it necessary for the infant to ride in the front seat so that the driver can monitor the infant’s condition. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 198 ON for any person who does not qualify under the NHTSA deactivation criteria. Disposal of airbags and airbag equipped vehicles See authorized dealer. Airbags MUST BE disposed of by qualified personnel. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 199: Child Restraints
Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
Page 200 Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 201 A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 202 Highway Traffic Safety Administration (NHTSA) provides education and training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
Page 203 Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 204 Perform the following steps when installing the child seat in the outboard combination lap/shoulder belts: Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 205 WARNING: Rear facing child seats should NEVER be placed in the front seats unless the passenger airbag switch is turned off. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 206 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, repeat Steps 5 and 6. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 207 There should be no more than 1 inch (2.5 cm) of movement for proper installation. 11. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST.
Page 208 Be sure that the belt webbing is not twisted. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 209 6. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 210 1 inch (2.5 cm) of movement for proper installation. 8. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST.
Page 211 • F-Series Crew Cab Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 212 4. Remove tether cover. 5. Clip the tether strap to the anchor as shown. • Front seats (Regular Cab) 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 213 If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Tether strap attachment (rear SuperCab only) There are three loops of webbing just above the back of the rear seat (along the bottom edge of the rear window) in the SuperCab.
Page 214 For example, the center loop can be used as a routing loop for a child safety seat in the center rear seat and as an anchoring loop for child seats installed in the outboard rear seats. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 215 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better.
Page 216 In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap/shoulder belts, or consider using a high back booster seat. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 217 (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings below also show how the lap belt should be low and snug across the child’s hips. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 218 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
Page 219 WARNING: Failure to inspect and if necessary replace the safety belt assembly or child restraint system under the above conditions could result in severe personal injuries in the event of a collision. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 220: Tires, Wheels And Loading
A vehicle equipped with 4WD (when selected) has the ability to use all four wheels to power itself. This increases traction which may enable you to safely drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 221 All other things held equal, a shorter wheelbase may make your vehicle quicker to respond to steering inputs than a vehicle with a longer wheelbase. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 222: Tire Information
Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Page 223 WARNING: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 224 • Tread area of the tire: Area of the perimeter of the tire that contacts the road when mounted on the vehicle. • Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 225: Tire Inflation
Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Page 226 Note: If you overfill the tire, release air by pushing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4. Replace the valve cap. 5. Repeat this procedure for each tire, including the spare. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 227 Do not attempt to add air to tires or replace tires or wheels without first taking precautions to protect persons and property. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 228 For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 229 You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 230 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
Page 231 The tire pressure sensors mounted in the wheels are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system(if equipped).
Page 232 Front-wheel drive (FWD) vehicles and those with an independent rear suspension (if equipped) may require alignment of all four wheels. The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 233 Always perform the TPMS reset procedure after tire rotation. If the system is not reset, it may not provide a low tire pressure warning when necessary. See the TPMS reset procedure in this chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 234 This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 235 These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 236 Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 237 The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label. The tire suppliers may have additional markings, notes or warnings such as standard load, radial tubeless, etc. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 238 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 239 B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Vehicle loading – with and without a trailer section. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 240: Tire Pressure Monitoring System (Tpms)
TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 241 The tire pressure should be checked periodically (at least monthly) using an accurate tire gauge, refer to Inflating your tires in this chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 242 To restore the full functionality of the tire pressure monitoring system, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with a TPMS in this section. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 243 Tire rotation On vehicles with different front and without sensor rear tire pressures, the TPMS must training be retrained following every tire rotation. See Tire rotation in this chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 244 Check air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 245 • To reduce the chances of interference from another vehicle, the TPMS reset procedure should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the TPMS reset procedure at the same time. • Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels.
Page 246 7. Remove the valve cap from the valve stem on the right front tire; decrease the air pressure until the horn sounds. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 247 SNOW TIRES AND CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 248: Vehicle Loading
It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 249 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 250 GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 251 The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 252 WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 253 GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 254 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 255: Trailer Towing
Your vehicle may tow a Conventional/Class IV trailer or fifth-wheel trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight for your engine and rear axle ratio. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 256 WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 257 Once you determine which trailer hitch you have consult your authorized dealer, the RV and Trailer Towing Guide provided by your dealer or online at https://www.fleet.ford.com/showroom/rv_trailer_towing/default.asp. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 258 Fifth-wheel trailer hitch (if equipped) To find the maximum trailer weight allowed for your vehicle, consult your authorized dealer (or the RV and Trailer Towing Guide provided by your authorized dealer). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 259 Alternatively, if a gooseneck ball hitch is used, the ball is attached to the tube in the center of the bed. Shorter pick-up boxes (e.g. 6’ 6” F-250/350) provide less clearance between the cab and fifth-wheel/gooseneck trailer compared to “long box”...
Page 260: Trailer Brake Controller-Integrated
The Ford TBC has been tested to be compatible with several major brands of electric-over-hydraulic trailer brakes; contact your authorized dealer for information on which brands can be used.
Page 261 It is also displayed if a truck or trailer wiring fault occurs causing the trailer to appear disconnected. This message is also displayed during manual activation without a trailer connected. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 262 5. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and squeeze the manual control lever completely. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 263 Note: Your TBC can be diagnosed by your authorized dealer to determine exactly which trailer fault has occurred; however, if the fault is with the trailer this diagnosis is not covered under your Ford warranty. Points to Remember: •...
Page 264 TBC module. • The TBC is only a factory- or dealer-installed item; Ford is not responsible for warranty or performance of the TBC due to misuse or customer installation.
Page 265 • Never exceed truck, trailer, receiver, ball, tongue, tire or coupler loading recommendations. • Keep the center of gravity low for best handling. Braking • Anticipate stops; allow more distance and time to stop than normal. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 266 Replace the rear axle lubricant any time the axle has been submerged in water. Rear axle lubricant quantities are not to be checked or changed unless a leak is suspected or repair required. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 267: Recreational Towing
Failure to do so can introduce significantly higher loads which can cause the recovery hooks to break off, or the recovery strap to fail which can cause serious injury or death. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 268 • Keep bystanders to the sides of the vehicle, at a distance of at least twice the length of the recovery strap. This helps avoid injury from the hazard of a recovery hook or strap breaking, or a vehicle lurching into their path. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 269: Driving
Starting the engine in this chapter. WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 270 1. Make sure all occupants buckle their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure the headlamps and electrical accessories are off. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 271 After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 272 Your vehicle is designed to operate on E ethanol alone, unleaded gasoline alone, or any mixture of the two. See Choosing the right fuel in the Maintenance and Specifications chapter for more information on ethanol. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 273 See Cold weather starting earlier in this chapter for more information on starting with ethanol. WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 274 • Finally, have the engine block heater system checked during your fall tune-up to be sure it’s in good working order. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 275: Brakes
ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 276 (Park) and apply the parking brake, and then inspect the accelerator pedal for any interferences. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 277 Chock the wheels if required. If the parking brake cannot hold the weight of the vehicle, the parking brake may need to be serviced or the vehicle may be overloaded. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 278: Traction Control
If a system fault is detected, the TCS OFF indicator will illuminate, the traction control button will not turn the system on or off and your vehicle should be serviced by an authorized dealer. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 279: Advancetrac
AdvanceTrac with RSC sensors. Reducing the effectiveness of the AdvanceTrac with RSC system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 280 RSC system to operate. If the stability control light and stability control off light illuminate steadily, have the system serviced by an authorized dealer immediately. The message center will also indicate a failure with the AdvanceTrac with RSC system. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 281 The engine traction control and brake traction control system may be deactivated in certain situations. See the Switching off AdvanceTrac with RSC section following. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 282 • Taking a turn too fast • Quick maneuvering to avoid an accident, pedestrian or obstacle The Roll Stability Control™ system may be deactivated in certain situations. See the Switching off AdvanceTrac with RSC section following. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 283 Disabled speed under 35 mph solid (56 km/h) Vehicle speed exceeds 35 mph (56 km/h) after Illuminated Enabled Enabled Disabled button is pressed solid and held for more than 5 seconds 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 284 This may cause the system to activate multiple times, causing a gradual reduction in speed. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 285: Hill Descent Control
WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury, or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (e.g., hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.
Page 286 • Do not operate the vehicle with a low power steering pump fluid level (below the MIN mark on the reservoir). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 287 The ELD is affected by the following conditions of your vehicle: • On 2WD vehicles and 4WD vehicles in 2H (4X2) or 4H (4X4 High), the ELD will not engage if the vehicle speed is above 25 mph (40 km/h). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 288 • The system has malfunctioned and will be accompanied by the CHECK LOCKING DIFFERENTIAL message in the message center. See your authorized Ford dealer for assistance. Note: The ELD may have difficulty disengaging either by operator command or automatically if the driveline is under torque. If driving conditions allow, releasing the accelerator pedal or turning the steering wheel in the opposite direction may assist in disengagement.
Page 289 Refer to Fuses and relays in the Roadside Emergencies chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 290 8. Apply the brake and move the gearshift lever into N (Neutral). 9. Start the vehicle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 291: Transmission Operation
This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 292 D (Overdrive) with Tow/Haul Off D (Overdrive) with tow/haul off is the normal driving position for the best fuel economy. The overdrive function allows automatic upshifts and downshifts through gears one through five. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 293 Used for improved traction on slippery roads. Selecting 3 (Third) provides engine braking. 2 (Second) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on downgrades. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 294 This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 295 D (Overdrive) with Tow/Haul Off D (Overdrive) with tow/haul off is the normal driving position for the best fuel economy. The overdrive function allows automatic upshifts and downshifts through gears one through six. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 296 WARNING: Do not use the tow/haul feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and the vehicle to swing around with the possible loss of vehicle control. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 297 This vehicle is equipped with a SelectShift Automatic™ transmission (SST) gearshift lever. The SST is an automatic transmission with the ability for the driver to change gears up or down (without a clutch) as desired. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 298 In order to prevent the engine from running at too low an RPM, which may cause it to stall, the SST will still automatically make some downshifts if it has determined that you have not downshifted in time. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 299 3. When you remove your foot from the brake pedal, the vehicle will remain on the slope without rolling away for approximately up to two seconds. This hold time will automatically be extended if you are in the process of driving off. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 300: Reverse Sensing System
The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 301 Refer to Message center in the Instrument Cluster chapter for more information. Note: If the system cannot be turned off, refer to MyKey™ restricted features in the Locks and Security chapter for more information. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 302: Rear-View Camera System
(if equipped). The area displayed on the screen may vary according to the vehicle orientation and/or road condition. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 303 Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance. If this occurs, clean the camera lens before using the camera system. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 304 Preparing to drive your vehicle in this chapter. When four–wheel drive (4WD) is engaged, power is supplied to all four wheels through a transfer case. 4WD can be selected when additional driving power is desired. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 305 • is operated by a rotary control located on the instrument panel that allows you select 4x2, 4x4 High or 4x4 Low operation. • uses auto-manual hub locks that can be engaged and disengaged automatically based on the 4x4 mode selected. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 306 Note: High shift efforts may be encountered when attempting to shift into and out of 4x4 modes. It is recommended to allow the vehicle to roll at a speed below 3 mph (5 km/h) when shifting between modes. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 307 • Do not shift into 4H (4x4 High) with the rear wheels slipping. • The vehicle should not be driven in 4X4 High with the hub locks disengaged as this condition may damage driveline system components. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 308 Shifting from 4L (4x4 Low) to 4H (4x4 High) or 2H (2WD) 1. Bring the vehicle to a stop or a speed below 3 mph (5 km/h). 2. Place the gearshift lever in N (Neutral). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 309 4H (4X4 HIGH) - Used for extra traction such as in snow or icy roads or in off road situations. This mode is not intended for use on dry pavement. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 310 5 feet (1.5 m), and shift the transmission back to neutral to allow the transfer case to complete the range shift. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 311 4WD modes are only intended for consistently slippery or loose surfaces. • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 312 Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 313 P (Park). Do not leave the vehicle unattended with the transfer case in the N (Neutral) position. Always set the parking brake fully and turn off the ignition when leaving the vehicle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 314 Remember, you may be able to back out the way you came if you proceed with caution. Note: If air is released from your tires, the Tire Pressure Monitoring System (TPMS) indicator light may illuminate (if equipped). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 315 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
Page 316 Do not “pump” the brakes. Driving on snow and ice 4WD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 317 Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder racks or pickup box cover).
Page 318 Ford Super Duty Vehicles are approved for use as a stationary (including split shaft capability) or mobile power source, within limits and operating guidelines detailed in the Ford Truck Body Builders Layout Book, found at www.fleet.ford.com/truckbbas, and through the Ford Truck...
Page 319 Driving SNOWPLOWING Ford recommends that the Super Duty F-Series used for snow removal include the Snow Plow Package Option. Installing the snowplow Weight limits and guidelines for selecting and installing the snowplow can be found in the Ford Truck Body Builders Layout Book, Snowplow section, found at www.fleet.ford.com/truckbbas.
Page 320 WARNING: Do not attempt to service, repair, or modify the air bag supplemental restraint system (SRS) or its fuses. See your Ford or Lincoln Mercury dealer. WARNING: Additional equipment such as snowplow equipment may effect the performance of the airbag sensors increasing the risk of injury.
Page 321 Refer to Gauges in the Instrument Cluster chapter for transmission fluid temperature information. WARNING: Do not spin the wheels at over 35 mph (55 km/h). The tires may fail and injure a passenger or bystander. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 322: Roadside Emergencies
ROADSIDE ASSISTANCE Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
Page 323: Hazard Flasher Control
U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
Page 324: Fuel Pump Shut-Off
WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. FUSES AND RELAYS...
Page 325: Passenger Compartment Fuse Panel
Yellow — — — Brown — — Natural Black Black Passenger compartment fuse panel The fuse panel is located in the passenger’s footwell. Remove the panel cover to access the fuses. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 326 Always replace the cover to the passenger compartment fuse panel before reconnecting the battery. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 327 Passenger smart window Telescoping mirror switch, Interior lights, Hood lamp Moon roof Driver seat module 7.5A Driver seat switch, Driver lumbar motor Power mirror switch Upfitter relay #3 Run/accessory relay, Customer access feed 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 328 Diagnostic connector, Power fold mirror relay, Remote keyless entry Not used (spare) Steering wheel control module Amplifier Ignition switch SYNC , GPS module, Radio faceplate Parking lamp relay, TT parking lamp relay 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 329: Power Distribution Box Fuses
Delayed accessory Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 330 Not used Relay Rear window defroster — Not used 50A* Rear window defroster 30A* Passenger seat 30A* Driver seat — Not used — Not used 30A* Driver smart window — Not used 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 331 VPWR 4 (diesel engine) 20A** VPWR 4 (gas engine) 10A** VPWR 5 (diesel engine) Relay Powertrain control module (PCM) (diesel engine), Electronic control module (ECM) (gas engine) 10A** 4x4 hub lock 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 332 Relay Fuel pump — Not used — Not used — Not used — Not used — Not used — Not used — Not used — Not used 20A** Fuel pump 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 333 Not used 40A* Starter motor 25A* Trailer tow battery charge — Not used 20A* Auxiliary power point #4 20A* Auxiliary power point #3 25A* Upfitter #1 25A* Upfitter #2 50A* ABS pump 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 334: Changing The Tires
(TPMS) and should not be used. However, if you must use a sealant, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing...
Page 335 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 336 • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 337 Park on a level surface, activate hazard flashers and set the parking brake. • Automatic transmission: Place gearshift lever in P (Park). • Manual or electronic shift 4x4: Place transfer case in 4H or 4L. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 338 To assemble, align button with hole and slide parts together. To disconnect, depress button and pull apart. • one wheel nut wrench. Slide over square end of jack handle. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 339 4. Turn the handle counterclockwise and lower the spare tire until you can slide the tire rearward and the cable is slack. 5. Remove the retainer through the center of the wheel. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 340 Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 341 5. Insert the hooked end of the jack handle into the jack and use the handle to slide the jack under the vehicle. 6. Position the jack according to the following guides: • Front (4x2) 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 342 • Front passenger side (4x4) Note: View shown from the rear of the vehicle to clearly identify the jack point. Place the jack directly under the axle. • Rear 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 343 11. Slide the notched end of the jack handle over the release valve and use the handle to slide the jack under the vehicle. Make sure the valve is closed by turning it clockwise. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 344 Note: View shown from the rear of the vehicle to clearly identify the jack point. Note: Place the jack directly under axle and inboard of the radius arm so that the jack clears the radius arm. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 345 Roadside Emergencies • Front: F–450/F–550 • Rear: F-350 DRW • Rear: F-450/F-550 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 346 18. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 8–lug nut torque sequence 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 347 The retention towers are designed to be installed over the studs/nuts and retain to the flange on the lug nut. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 348 3. Use your hand or rubber mallet to tap the ornament in a star pattern. There should be an even gap between the ornament and the wheel. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 349 3. Lay the tire on the ground with the valve stem facing in the direction specified on the tire changing instructions located with the jack and tools. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 350: Wheel Lug Nut Torque
N•m M14 x 1.5 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. It is important to follow the proper wheel mounting and lug nut torque procedures. 2012 F-250/350/450/550 (f23)
Page 351: Jump Starting
WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 352 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 353 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 354 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 355: Wrecker Towing
It is recommended that the vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels...
Page 356 Note: On Dual Rear Wheel (DRW) vehicles, an outer rear wheel must be removed prior to using a wheel lift wrecker. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
Page 357: Customer Assistance
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Page 358 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 359 California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 360 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the services you need section, you may be eligible to participate in the BBB AUTO LINE program.
Page 361 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 362 Telephone: (313) 594-4857 For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). FAX: (313) 390-0804 Email: expcac@ford.com If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer.
Page 363 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 364: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
Page 365: Cleaning
• Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 366 • Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. • To remove tar and grease, use Motorcraft Bug and Tar Remover , available from your authorized dealer. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 367 • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. • Cover the highlighted areas to prevent water damage when cleaning the engine. • 6.2L V8 gasoline engine 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 368 To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 369 If the spot cannot be completely cleaned by this method, the area may be cleaned using a commercially available cleaning product designed for automotive interiors. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 370 • Do not use silicone or Teflon (PTFE)-based products. • Do not use exterior paint waxes or sealants. Dust the low gloss areas with a clean, dry cloth, or use Motorcraft Dusting Cloth (ZC-24). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 371 • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing or damage to the leather. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 372 • Rub the conditioner into leather until it disappears. Allow the conditioner to dry and repeat the process for the entire interior. If a film appears, wipe off film with a dry, clean cloth. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 373 The high-pressure fluid could penetrate the sealed parts and cause damage. FORD AND LINCOLN CAR CARE PRODUCTS Your authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs;...
Page 374: Maintenance And Specifications
1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels to prevent the vehicle from moving unexpectedly. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 375 Slide the handle left to release the auxiliary latch. 3. Lift the hood until the lift cylinders hold it open. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 376: Engine Compartment
3. Automatic transmission fluid dipstick 4. Brake fluid reservoir 5. Engine coolant reservoir 6. Power distribution box 7. Air filter assembly 8. Power steering fluid reservoir 9. Engine oil filler cap 10. Battery 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 377 3. Automatic transmission fluid dipstick 4. Engine oil filler cap 5. Engine oil dipstick 6. Power steering fluid reservoir 7. Brake fluid reservoir 8. Engine coolant reservoir 9. Air filter assembly 10. Power distribution box 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 378 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
Page 379: Engine Oil
• If the oil level is at or below the lower hole, add enough oil to raise the level to within the two holes. • Oil levels above the upper hole may cause engine damage. Some oil must be removed from the engine by a service technician. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 380 Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricant Standardization and Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 381: Battery
Maintenance and Specifications To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C945-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Refer to Maintenance product specifications and capacities later in this chapter for more information.
Page 382 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately. WARNING: Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 383: Engine Coolant
For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240E available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentration. The level of coolant should be maintained at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir.
Page 384 WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 385 WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 386 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
Page 387 If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 388 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 389 1. Pull off the road as soon as safely possible and place the vehicle in P (Park). 2. Leave the engine running until the coolant temperature gauge needle moves away from the H range. After several minutes, if this does not happen, follow the remaining steps. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 390: Fuel Information
WARNING: Automotive fuels can cause serious injury or death if misused or mishandled. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 391 Ethanol.” To identify if your vehicle is an FFV, it may be equipped with a yellow fuel cap with the text “E85/Gasoline”, or check if there is a label on the fuel filler door. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 392 Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 393 The vehicle warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing...
Page 394 “Regular” unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some stations offer fuels posted as “Regular” with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are not recommended. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 395 These products have not been approved for your engine and could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 396 Refer to the diesel supplement for information regarding diesel fuel recommendations and requirements of your diesel-powered truck. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section.
Page 397 4. Subtract your initial odometer reading from the current odometer reading. 5. Follow one of the simple calculations in order to determine fuel economy: Calculation 1: Divide total miles traveled by total gallons used. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 398 • Combine errands and minimize stop-and-go driving. Maintenance • Keep tires properly inflated and use only recommended size. • Operating a vehicle with the wheels out of alignment will reduce fuel economy. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 399 The emission system heats up the engine compartment and exhaust system, which can start a fire. WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 400 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 401 (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked. In this case, the vehicle is considered not ready for I/M testing. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 402 Check the fluid level when it is at ambient temperature, 20°F–80°F (-7°C–25°C): 1. Check the fluid level in the reservoir. It should be between the MIN and MAX range. Do not add fluid if the level is within this range. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 403 MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of your brake system could be compromised; seek service from your authorized dealer immediately. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 404 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated area for normal operating temperature or ambient temperature. Your vehicle is equipped with one of the following dipsticks. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 405 180°F-200°F (82°C-93°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving. Type A COLD DO NOT ADD Type B 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 406 Use of a non-approved automatic transmission fluid may cause internal transmission component damage. If necessary, add fluid in 1/2 pint (250 ml) increments through the filler tube until the level is correct. Type A COLD DO NOT ADD 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 407 The use of these materials may affect transmission operation and result in damage to internal transmission components. TRANSFER CASE FLUID (IF EQUIPPED) 1. Clean the filler plug. 2. Remove the filler plug and inspect the fluid level. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 408: Air Filter(S)
Use only fluid that meets Ford specifications. Refer to the Maintenance product specifications and capacities section in this chapter. AIR FILTER Refer to the scheduled maintenance information for the appropriate intervals for changing the air filter element.
Page 409 5. Release the three clamps that secure the cover to the air filter housing. Push the air filter cover toward the center of the vehicle and up slightly to release it. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 410 10. Reconnect the mass air flow sensor electrical connector to the outlet tube. Make sure the locking tab on the connector is in the “locked” position (connector shown from below for clarity). 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 411 • Start the engine every 15 days. Run at fast idle until it reaches normal operating temperature. • With your foot on the brake, shift through all the gears while the engine is running. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 412 • Make sure all linkages, cables, levers and pins under vehicle are covered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricate working parts and prevent corrosion. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 413: Part Numbers
Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
Page 414: Maintenance Product Specifications And Capacities
Maintenance and Specifications 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 415 Maintenance and Specifications 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 416 Maintenance and Specifications 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 417 Maintenance and Specifications 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 418: Engine Data
0.039–0.043 inch Spark plug gap (1.04–1.20 mm) (1.0–1.1 mm) Ignition system Coil on plug Coil on plug Compression ratio 9.8:1 9.2:1 Engine drivebelt routing 6.2L V8 engine 6.8L V10 engine with A/C 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 419 Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure by the trailing edge of the driver’s door or the edge of the driver’s door. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 420 Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 421 You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code Five-speed automatic (5R110W) Six-speed automatic (6R140) Six-speed automatic (6R140W) 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 422: Accessories
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
Page 423 Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.
Page 424: Ford Extended Service Plan
BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
Page 425 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
Page 426 Ford Extended Service Plan 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 427 Ford Motor Company dealers. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. Note: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage.
Page 428: Scheduled Maintenance
Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
Page 429 Please consult your Warranty Guide for complete warranty information. Chemicals or additives not approved by Ford are not required for factory recommended maintenance. In fact, Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application.
Page 430 Genuine Ford and Motorcraft replacement parts Dealerships stock Ford and Motorcraft branded replacement parts. These parts meet or exceed Ford Motor Company’s specifications, and we stand behind them. Parts installed at your dealership carry a nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited warranty.
Page 431 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your vehicle keeps running great.
Page 432 The multi-point vehicle inspection is one more way to keep your vehicle running great! 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 433: Normal Scheduled Maintenance And Log
Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule is presented at specific mileage (kilometer) intervals with exceptions noted. 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 434 Scheduled Maintenance 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 435 Scheduled Maintenance 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 436 (2WD vehicles) Initial replacement at 105,000 miles (168,000 km) or 72 months; every 45,000 miles (72,000 km) or 36 months thereafter Perform a follow-up inspection at 120,000 miles (192,000 km) 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 437 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 438 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 439 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 440 (2WD vehicles) Every 60,000 miles Change transfer case fluid (4WD vehicles) (96,000 km) *If equipped with dual rear wheels, rotate front wheels when specified, rear wheels only if unusual wear is noted 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 441 Every 60,000 miles Change transfer case fluid (4WD vehicles) (96,000 km) Replace spark plugs *If equipped with dual rear wheels, rotate front wheels when specified, rear wheels only if unusual wear is noted 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 442 (80,000 km) Every 60,000 miles Change transfer case fluid (4WD vehicles) (96,000 km) *If equipped with dual rear wheels, rotate front wheels when specified, rear wheels only if unusual wear is noted 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 443 Exclusive use of E85 (Flex Fuel Vehicles only) Every oil change If ran exclusively on E85, fill the fuel tank full interval with regular unleaded fuel 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 444 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 445 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 446 Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
Page 447 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 448: Index
......404 Child safety seats ......203 fluid, refill capacities ....414 attaching with tether straps ..210 Selectshift (SST) ....297 in front seat ....204, 210 in rear seat ......204, 210 Auxiliary Input Jack ....71 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 449 Emergency Flashers ....323 Cruise control Emission control system ..399 (see Speed control) ....113 Engine ........418 Customer Assistance ....322 cleaning ........367 Ford accessories for your coolant ........383 vehicle ........373 diesel ...........6 Ford Extended Service fail-safe cooling .......387 Plan ........424, 427 idle speed control ....381 Getting assistance outside the refill capacities ......414...
Page 450 ....324 Ignition .......269, 418 improving fuel economy ..396 Illuminated visor mirror ...101 octane rating ...394–395, 418 Infant seats quality ........395 (see Safety seats) .....203 running out of fuel ....396 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 451 ......93 Navigation system .......79 replacing bulbs .....95, 97–99 LATCH anchors ......210 Lights, warning and indicator ..14 Octane rating ....394–395 anti-lock brakes (ABS) ..276 Oil (see Engine oil) ....379 Loading instructions ....255 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 452 Seats ..........157 illuminated entry ....149 child safety seats ....203 locking/unlocking doors ........146–147 cleaning ........372 climate control ....83, 166 Remote start ......150 replacement/additional easy access/easyout feature ..168 memory seat ....147, 167 transmitters ......149 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 453 Tires, Wheels and Loading ..240 USB port ........72 Tires ......222–224, 334 alignment ........232 care ..........228 Vehicle Identification Number changing ....334, 337, 340 (VIN) ..........420 checking the pressure ....227 inflating ........225 Vehicle loading ......248 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)
Page 454 ........105 Windshield washer fluid and wipers ........100 Warning lights (see Lights) ..14 checking and adding fluid ..378 Washer fluid ......378 replacing wiper blades ...378 Water, Driving through .....318 Wrecker towing ......355 2012 F-250/350/450/550 (f23) Owners Guide, 1st Printing USA (fus)

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Ford F-250 Owner's Manual

Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

Lights

Driver Controls

Locks and Security

Seating and Safety Restraints

Tires, Wheels and Loading

Driving

Roadside Emergencies

Customer Assistance

Cleaning

Maintenance and Specifications

Accessories

Ford Extended Service Plan

Scheduled Maintenance

Index

Quick Links

Table of Contents

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Summary of Contents for Ford F-250

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Table of Contents