Trouble Shooting; Before Conclude To Malfunctioned; Output Is Not Done From The Plotter - Kyocera KM-3650W User Manual

4.1.

Trouble Shooting

4.1.1.

Before conclude to malfunctioned

Read Users Manual, confirm if the contents of obstacle is the limited item.
Select the closest phenomenon from the following items, and confirm if the
operation is correct.
4.1.2.

Output is not done from the Plotter.

Major causes of no output from the Plotter are:
Remote Web Manager is not started up.
Network between Print Server and Client is physically down.
Network between Print Server and Client is logically down.
Output configuration of Client machine is not set properly.
As shown above. Check the following items.
(1) Perform the test print through Print Server. Confirm if Printer is ready to
print in this case. If test print is done properly, confirm if Print Server and
Printer is connected properly.
(2) Check if network cable is connected properly. If output was done without
any problem previously, there is a possibility that network connection
between Print Server and client has a problem. Confirm that network is
physically correct at first. Check if cables around hub and network support
are connected properly, and check the power source of them.
(3) Check if network service is proper. If those are connected properly, there is
a possibility that network service is not done properly. Check used protocol
(such as TCP/IP or Apple Talk), or network setting of Print Server. Confirm
that plotter and client are connected properly to network using such as
PING through Print Server. If they are correct, check if Print Server and
connected printer are possible to watch from Client. After this, check if
output is possible or not from the other client.
(4) Check if printer driver is installed properly. If not, printer driver is not set
properly. Confirm individual client following the setting of users manual, if
the setting is properly done.
(5) In case there are two or more printers, confirm if Print Server is set at as an
ordinary use printer from the client side, or Print Server is not set to use.
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