IBM BladeCenter PN41 Problem Determination And Service Manual page 61

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 3020," on page 23 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
ID Message
7310 Tree deployment status -
Software
7311 Tree deployment failed -
Software
7312 Unknown hardware -
Hardware
7419 Access DB error - Software
7483 Alarm manager module
initialized - Software
7484 Alarm manager database
initialized - Software
When/why it
Severity Occured
Major Error detected
while deploying
an application.
Critical Two or more Tree
deployment status
alarms occurred.
Critical Does not apply to
DPI blade.
Critical Failure in ASMs
mySQL database
has been
detected.
Informational Alarm manager
database
reinitialized
Informational Alarm manager
database
reinitialized.
Action
1. If a single event of this type occurs, you
can continue to operate. If multiple
events of this type occur, then a Tree
deployment failed alarm is generated.
2. If the application is critical; then, turn off
the DPI blade.
3. Use the show techsupport all CLI
command to create a report, then call
for service. See the CloudShield
Command Line Interface Users Guide
on the IBM BladeCenter PN41
Documentation CD.
1. If the application is critical; then, turn off
the DPI blade.
2. Use the show techsupport all CLI
command to create a report, then call
for service. See the CloudShield
Command Line Interface Users Guide
on the IBM BladeCenter PN41
Documentation CD.
N/A
Use the show techsupport all CLI
command to create a report, then call for
service. See the CloudShield Command
Line Interface Users Guide on the IBM
BladeCenter PN41 Documentation CD.
1. Use the show techsupport all CLI
command to create a report, then call
for service. See the CloudShield
Command Line Interface Users Guide
on the IBM BladeCenter PN41
Documentation CD.
2. Call for service.
1. Use the show techsupport all CLI
command to create a report, then call
for service. See the CloudShield
Command Line Interface Users Guide
on the IBM BladeCenter PN41
Documentation CD.
2. Call for service.
Chapter 5. Diagnostics
49