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Symptom Cause
Toner car-
The toner cartridge
tridge car-
carousel release but-
ousel dial
ton was not pressed.
will not
turn.
Toner car-
A toner cartridge was
tridge car-
not inserted in that
ousel slot
slot.
is empty.
Fuser oil
The fuser release
roller can-
lever is not set in the
not be
correct position.
installed.
OPC drum
The transfer belt left
unit can-
release lever is not set
not be
to the OPC drum
installed.
installation position.
Startup
Media improperly
page
aligned in tray or bad
comes out
media.
skewed.
The waste toner pack
CHECK
isn't properly installed.
WASTE
TONER
message
appears in
the mes-
sage win-
dow.
Error mes-
A consumable item,
sage is
such as paper or
displayed.
toner, has run out.
A unit or tray is not
correctly installed.
The media is jammed.
A problem occurred
inside the printer.
Troubleshooting
Solution
Press and release the carousel release button,
the turn the carousel dial counterclockwise.
Press the toner release button and turn the
carousel dial until you reach the empty slot.
You do not have to load the toner in a set
sequence .
Turn the left release lever clockwise to the 12
o'clock position, then install the fuser oil roller.
Turn the left release lever counterclockwise to
the 12 o'clock position, then install the OPC
drum unit.
Check media in trays.
Make sure the waste toner pack sits snugly
against the printer.
Handle the message according to the mes-
sage display.
35
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