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Symptom Cause
The printer
The printer is not on
is not
line.
receiving
The emulation has
data from
been changed from
the com-
ESP to an emulation
puter. (The
that doesn't match the
Data indi-
file you are sending.
cator
doesn't
blink after
a file is
sent.)
The printer
The printer emulation
is printing
is not correct.
codes or
Your ESP timeout is
not printing
too short.
at all when
in ESP
mode.
Top cover
The fuser oil roller
does not
release lever is not set
close.
in the correct position.
Front
The transfer belt right
cover does
release lever is not set
not close.
in the correct position.
The waste toner is not
set correctly.
Waste
The transfer belt left
toner pack
release lever is not set
cannot be
correctly.
installed.
The laser lens cover is
not installed, or was
not installed correctly.
Toner car-
The toner cartridge
tridge car-
carousel dial is turned
ousel will
clockwise.
not turn.
34
Solution
Put the printer on line and check if the mes-
sage window displays IDLE.
Print a status page from the control panel.
Reconfigure the port to the specific printer
emulation of the file you are trying to print.
If a PostScript file prints PostScript statements
while the printer is in ESP mode, increase the
ESP timeout.
If you continue to have problems with the ESP
mode selecting the appropriate printer emula-
tion, contact Technical Support. Refer to the
Service & Support Guide .
Open the top cover and turn the fuser oil roller
release lever (two locations) to the locked
position, then close the cover gently to avoid
jarring the printer.
Turn the right release lever clockwise to the 10
o'clock position, then close the front cover.
Remove the waste toner, then reinstall it cor-
rectly.
Turn the left release lever clockwise to the 2
o'clock position, then install the waste toner.
Reinstall the laser lens cover.
Turn the carousel dial counterclockwise.
Troubleshooting
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