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When installing or replacing TPM, observe the following guidelines:
•
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system
board.
•
When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable
the TPM or the encryption technology. For security reasons, only the customer can enable these
features.
•
When returning a system board for service replacement, do not remove the TPM from the system
board. When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system
board.
•
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM
security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should
consider the system compromised and take appropriate measures to ensure the integrity of the
system data.
•
When using BitLocker, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
•
Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For
operating instructions, see the encryption technology feature documentation provided by the
operating system.
Installing the Trusted Platform Module board
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. Pressing the Power On/Standby
button does not shut off system power completely. Portions of the power supply and some
internal circuitry remain active until AC power is removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a.
Disconnect each power cord from the power source.
b.
Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 22).
4.
Remove the access panel (on page 22).
5.
Remove the PCI riser cage (on page 23).
CAUTION: Any attempt to remove an installed TPM from the system board breaks or
disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed
TPM, administrators should consider the system compromised and take appropriate measures
to ensure the integrity of the system data.
Hardware options installation 108
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