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HP ProLiant BL465c G6 User Manual

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HP ProLiant BL465c G6 Server Blade

User Guide

Part Number 574424-001
June 2009 (First Edition)

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Summary of Contents for HP ProLiant BL465c G6

  • Page 1: Hp Proliant Bl465C G6 Server Blade

    HP ProLiant BL465c G6 Server Blade User Guide Part Number 574424-001 June 2009 (First Edition)

  • Page 2: Intended Audience

    © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs ............................7 SAS and SATA hard drive LEDs........................8 SAS and SATA hard drive LED combinations ....................8 System board components.......................... 9 Mezzanine connector definitions ..................... 10 DIMM slots ...........................
  • Page 4 Software drivers and additional components ..................37 HP BladeSystem c-Class Advanced management ................37 Network-based PXE deployment ...................... 38 Deployment methods........................40 Configuration tools ..........................43 SmartStart software........................43 HP ROM-Based Setup Utility......................43 Array Configuration Utility ......................45 SAN configuration......................... 45 Re-entering the server serial number and product ID ................
  • Page 5 Server fault indications flowchart ..................... 68 POST error messages and beep codes ....................... 70 Introduction to POST error messages ....................70 Processor X Unsupported Wattage....................71 Battery replacement ........................72 Regulatory compliance notices ..................... 73 Regulatory compliance identification numbers ..................... 73 Federal Communications Commission notice....................

  • Page 6: Component Identification

    Component identification Front panel components Item Description Hard drive bay 1 Power On/Standby button SUV connector* Hard drive bay 2 Server blade handle Release button Serial label pull tab * The SUV connector and the HP c-Class Blade SUV cable are for some server blade configuration and diagnostic procedures.

  • Page 7: Front Panel Leds

    Front panel LEDs Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Health LED Green = Normal Flashing amber = Degraded condition Flashing red = Critical condition NIC 1 LED* Green = Network linked Green flashing = Network activity Off = No link or activity...

  • Page 8: Sas And Sata Hard Drive Leds

    SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been and blue received for this drive;...

  • Page 9: System Board Components

    Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing irregularly Amber, flashing The drive is active, but a predictive failure alert has been regularly (1 Hz) received for this drive. Replace the drive as soon as possible. Flashing irregularly Off The drive is active, and it is operating normally. Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline.

  • Page 10: Mezzanine Connector Definitions

    HP Smart Array E200i cache module (under hard drive cage) System board thumbscrew The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL465c G6 Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions Item PCIe...

  • Page 11: Hp C-Class Blade Suv Cable

    Position Function Default Reserved *To access redundant ROM, set S1, S5, and S6 to ON. HP c-Class Blade SUV Cable Item Connector Description Server blade For connecting to the SUV connector on the server blade front panel Video For connecting a video monitor For connecting up to two USB devices Serial For trained personnel to connect a null modem...

  • Page 12: Operations

    Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button selection through iLO 2. •...

  • Page 13: Remove The Server Blade

    • Use the Onboard Administrator GUI to initiate a shutdown: Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications and the OS. —...

  • Page 14: Remove The Access Panel

    Remove the access panel To remove the component: Power down the server blade (on page 12). Remove the server blade (on page 13). Lift the access panel latch and slide the access panel to the rear. Remove the access panel. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 15: Setup

    Setup Overview Installation of a server blade requires the following steps: Install and configure an HP BladeSystem c-Class enclosure. Install any server blade options. Install interconnect modules in the enclosure. Connect the interconnect modules to the network. Install a server blade. Complete the server blade configuration.

  • Page 16: Interconnect Bay Numbering And Device Mapping

    Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels NIC 1 (Embedded) NIC 2 (Embedded) Mezzanine 1...

  • Page 17: Connecting To The Network

    • HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay Interconnect bay Notes number label NICs 1, 2 (embedded) — Mezzanine 1 Four port cards connect to bay 2 Mezzanine 2 • Four port cards • Ports 1 and 3 connect to bay 3 •...

  • Page 18: Installing A Server Blade

    Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules. For more information about interconnect module options, see the HP website (http://www.hp.com/go/bladesystem/interconnects). Installing a server blade CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank.

  • Page 19: Completing The Configuration

    Prepare the server blade for installation. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure. Setup 19...

  • Page 20: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 21: Processor Option

    Prepare the hard drive. Install the hard drive. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS and SATA hard drive LEDs" on page 8). Processor option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 22 CAUTION: To avoid damage to the processor: Handle the processor only by the edges. • • Do not touch the bottom of the processor, especially the contact area. CAUTION: To prevent possible server blade malfunction, do not mix processors of different speeds or cache sizes.
  • Page 23 Remove the processor socket protective cover. Retain the cover for future use. CAUTION: Failure to completely open the processor retaining latch prevents the processor from seating during installation, leading to hardware damage. Open the processor retaining latch and the processor socket retaining bracket. IMPORTANT: Be sure the processor remains inside the processor installation tool.
  • Page 24 If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 25 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Close the processor retaining bracket and the processor retaining latch. Hardware options installation 25...
  • Page 26 Remove the thermal interface protective cover from the heatsink. Align the slot in the heatsink with the tab on the processor retention bracket. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). NOTE: The T-15 Torx screwdriver is attached to the server access panel. Install the heatsink.

  • Page 27: Memory Options

    Memory options You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs. The server supports up to 32 GB of memory using eight 4-GB DIMMs (four DIMMs per processor). NOTE: The Advanced Memory Protection option in RBSU provides additional memory protection beyond Advanced ECC.

  • Page 28: Dimm Population Order

    DIMM population order Configuration Bank A Bank B Bank C Bank D 1A and 2A 3B and 4B 5C and 6C 7D and 8D Single processor — — Dual processor Installing DIMMs Power down the server blade (on page 12). Remove the server blade (on page 13).

  • Page 29: Mezzanine Card Option

    Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 9). For mezzanine card signal mapping, see the HP ProLiant BL465c G6 Server Blade Installation Instructions that ship with this server blade.

  • Page 30: Hp Smart Array E200I Battery-Backed Write Cache Module Option

    Remove the mezzanine connector cover. Install the mezzanine card. Press down on the connector to seat the board. Install the access panel (on page 14). Install the server blade ("Installing a server blade" on page 18). HP Smart Array E200i Battery-Backed Write Cache module option To install the component: Power down the server blade (on page 12).
  • Page 31 Remove the hard drive backplane. Remove the front panel/hard drive cage assembly. Remove the USB key, if installed. Hardware options installation 31...
  • Page 32 Remove the Smart Array E200i cache module. Install the Smart Array E200i battery pack on the new cache module provided in the option kit. Hardware options installation 32...
  • Page 33 Install the Smart Array E200i cache module. Install the USB key, if necessary. Install the front panel/hard drive cage assembly. Install the hard drive backplane. Install the hard drives ("Hard drive option" on page 20). Install the access panel (on page 14). Install the server blade ("Installing a server blade"...

  • Page 34: Cabling

    Cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 11)." Connecting locally to a server blade with video and USB devices Use the local I/O cable to connect a monitor and any of the following USB devices:...

  • Page 35: Accessing A Server Blade With Local Media Devices

    Connect a USB keyboard to the second USB connector. Item Description Monitor USB mouse USB keyboard HP c-Class Blade SUV Cable Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette.
  • Page 36 Item Description Monitor USB CD/DVD-ROM drive or diskette drive USB keyboard USB hub USB mouse Local I/O cable Cabling 36...

  • Page 37: Software And Configuration Utilities

    Software and configuration utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface driver • Rack infrastructure interface service For Microsoft®...

  • Page 38: Network-Based Pxe Deployment

    To connect to the server blade using iLO 2, install the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web- based status for the HP BladeSystem configuration.
  • Page 39 TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08...

  • Page 40: Deployment Methods

    Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 40) • CD-ROM deployment (on page 41) • Diskette image deployment (on page 42) PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execute it in...

  • Page 41: Cd-Rom Deployment

    Using SmartStart technology, the Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner.

  • Page 42: Diskette Image Deployment

    After the server blade boots, follow the normal installation procedure for an OS. Windows Server™ 2003 cannot be installed from a USB CD-ROM on the I/O cable if the hard drive is completely blank (no partitions defined). To install Windows Server™ 2003, use one of the following methods: •...

  • Page 43: Configuration Tools

    Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a boot diskette. For details, refer to the SmartStart Scripting Toolkit User Guide and download the latest version of the software from the HP website (http://www.hp.com/servers/sstoolkit). As an alternative method, configure the hardware manually with RBSU and the iLO 2 remote console.

  • Page 44: Using Rbsu

    • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. •...

  • Page 45: Array Configuration Utility

    primary boot controller), execute RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).

  • Page 46: Re-Entering The Server Serial Number And Product Id

    also compatible with certain third-party SAN products. For more information, refer to the documentation that ships with the FCA option. For optimal SAN connectivity, observe the following guidelines: • The FCA option is installed correctly in the server blade. Refer to the documentation that ships with the FCA option.

  • Page 47: Management Tools

    • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide. For more information regarding the default configurations that ORCA uses, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD.

  • Page 48: Erase Utility

    For more information about iLO 2 features (which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license), see the iLO 2 documentation on the Documentation CD or on the HP website (http://www.hp.com/servers/lights-out). Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely.

  • Page 49: Hp Proliant Essentials Virtualization Management Software

    HP ProLiant Essentials Virtualization Management Software The ProLiant Essentials Virtual Machine Management Pack and ProLiant Essentials Server Migration Pack plug-ins extend HP Systems Insight Manager capabilities to manage virtual machines. The Virtual Machine Management Pack provides the following functionality: • Central management and control of VMware®...

  • Page 50: Redundant Rom Support

    The software installed by Insight Control Environment suites delivers core management functionality for HP ProLiant server and HP BladeSystem lifecycles, including: • Rapid server deployment • Health and performance monitoring • Comprehensive remote control • Vulnerability scanning and patch management •...

  • Page 51: Internal Sd Support

    Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. External USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures.

  • Page 52: Integrated Management Log

    NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To download the latest version, see the HP website (http://www.hp.com/support). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

  • Page 53: Keeping The System Current

    • For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP.

  • Page 54: System Online Rom Flash Component Utility

    System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following features: • Works offline and online •...

  • Page 55: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes.

  • Page 56: Important Safety Information

    Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

  • Page 57: Symptom Information

    WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 58: Service Notifications

    Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. You must have the appropriate Health Drivers and Management Agents installed on the server. To verify the server configuration, connect to the System Management homepage and select Version Control Agent.

  • Page 59: Start Diagnosis Flowchart

    • Server blade power-on problems flowchart (on page 62) • POST problems flowchart (on page 64) • OS boot problems flowchart (on page 66) • Server fault indications flowchart (on page 68) Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to "General diagnosis flowchart (on page 60)"...

  • Page 60: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item "Symptom information (on page 57)" "Loose connections (on page 58)"...
  • Page 61 Item "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info) •...

  • Page 62: Server Blade Power-On Problems Flowchart

    Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 62...
  • Page 63 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord •...

  • Page 64: Post Problems Flowchart

    POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
  • Page 65 Item Refer to Server blade power-on problems flowchart (on page 62) "POST error messages and beep codes (on page 70)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Symptom information (on page 57)"...

  • Page 66: Os Boot Problems Flowchart

    OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: •...
  • Page 67 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) "POST problems flowchart (on page 64)" • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 68: Server Fault Indications Flowchart

    * See the server blade OS boot problems flowchart (on page 66) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 48) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 68...
  • Page 69 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item "Management agents (on page 48)"...

  • Page 70: Post Error Messages And Beep Codes

    POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server blade. Some messages are informational and do not indicate an error. A server blade generates only the codes that are applicable to its configuration and options.

  • Page 71: Processor X Unsupported Wattage

    For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.

  • Page 72: Battery Replacement

    Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 73: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 74: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 75: Canadian Notice (Avis Canadien)

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.

  • Page 76: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 77: Chinese Notice

    Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.

  • Page 78: Taiwan Battery Recycling Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 79: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 80: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)** Operating 10% to 90% Shipping 10% to 90% Storage...

  • Page 81: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages •...
  • Page 82 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair.
  • Page 83 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
  • Page 84 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
  • Page 85 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 86 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
  • Page 87 Technical support 87...
  • Page 88 Technical support 88...

  • Page 89: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Array Diagnostics Utility Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System Customer Self Repair DHCP Dynamic Host Configuration Protocol DIMM dual inline memory module Fibre Channel iLO 2 Integrated Lights-Out 2 Acronyms and abbreviations 89...
  • Page 90 Integrated Management Log Network Bootstrap Program ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test Preboot Execution Environment RBSU ROM-Based Setup Utility serial attached SCSI SATA serial ATA Systems Insight Manager unit identification universal serial bus Version Control Agent VCRM Version Control Repository Manager...

  • Page 91: Index

    Index DIMM installation guidelines 27 DIMM slot locations 10 DIMMs 28 access panel 14 documentation 45 ACU (Array Configuration Utility) 45 drivers 37, 53 ADU (Array Diagnostic Utility) 52 ASR (Automatic Server Recovery) 47 Automatic Server Recovery (ASR) 47 electrostatic discharge 79 enclosure, installing 15 Erase Utility 48 battery 72, 77...
  • Page 92 HP ProLiant Essentials Virtualization Management Software 49 Online ROM Flash Component Utility 54 HP Systems Insight Manager, overview 48 operating systems 53 HP technical support 81 operations 12 options installation 15, 20 ORCA (Option ROM Configuration for Arrays) 46 identification number 73 OS boot problems flowchart 66 iLO 2 (Integrated Lights-Out 2) 12, 37, 38, 47 iLO 2 activity LED 47...
  • Page 93 scripted installation 40 SD support 51 warnings 56 serial label pull tab 6 serial number 46 series number 73 server blade handle 6 server blades, installing 18 server fault indications flowchart 68 server features and options 20 service notifications 58 SmartStart autorun menu 43 SmartStart Scripting Toolkit 40 SmartStart, overview 43...

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