i-PRO WV-SUD638 Operating Instructions Manual
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i-PRO WV-SUD638 Operating Instructions Manual

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Operating Instructions
Network Camera
WV-SUD638
Model No.
WV-SUD638PJ
WV-SUD638-H
WV-SUD638-T
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for i-PRO WV-SUD638

  • Page 1 Operating Instructions Network Camera WV-SUD638 Model No. WV-SUD638PJ WV-SUD638-H WV-SUD638-T Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
  • Page 2 Preface Preface About the user manuals There are 3 sets of operating instructions as follows. • Operating Instructions (this document): Provides information about the software settings and operations used to operate the camera. • Important Information: Provides information about the cautions required for safely using and installing this camera.
  • Page 3 Preface Registering the administrator when accessing the camera When the camera is accessed for the first time, an administrator registration screen is displayed. [User name (1 to 32 characters)] Enter a user name. Available number of characters: 1 - 32 characters Unavailable characters: "...
  • Page 4 Preface An authentication screen is displayed after reconnecting to the camera. Enter the registered user name and password to use the camera. Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ®...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................8 Monitor images from a single camera ................8 About the “Live” page ....................10 Monitor images from multiple cameras ................17 2 Monitor images on a cellular phone/mobile terminal ......18 Monitor images on a cellular phone ................18 Monitor images on a mobile terminal ................20 3 Action at an alarm occurrence ..............28...
  • Page 6 Table of Contents 9 Configure the multi-screen settings [Multi-screen] ......97 10 Configure the alarm settings [Alarm] ...........99 10.1 Configure the settings relating to the alarm action [Alarm] ........99 10.2 Configure the settings relating to the camera action on alarm occurrence [Alarm] ..........................101 10.2.1 Configure the settings relating to Preset per sender (“Preset per sender”...
  • Page 7 Table of Contents 12.6.6 When using “Dynamic DNS Update(DHCP)” ...............172 13 Configure the settings relating to the schedules [Schedule] ..174 13.1 How to set the schedules .....................177 13.2 How to delete the set schedule ..................179 14 Extension unit setting [Extension unit] (WV-SUD6FRL1) ....181 15 Maintenance of the camera [Maintenance] ........182 15.1 Check the system log [System log] ................182...

  • Page 8: Monitor Images On A Pc

    1 Monitor images on a PC 1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the “IP Setting Software” in the address box of the browser. •...
  • Page 9 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 10 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

  • Page 10: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page ㉒ ⑰ ⑱ ⑲ ⑳ ㉓ ① ② ③ ④ ⑤ ⑥ ⑦ ㉔ ⑧ ⑨ ⑩ ⑪ ⑮ ⑫ ⑯ ⑬ ⑭ [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings.
  • Page 11 1 Monitor images on a PC • [3] button: The letter “3” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(3)”. (®page 49) • [4] button: The letter “4” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(4)”.
  • Page 12 1 Monitor images on a PC The washer operates according to the “Pulse width” setting. (®page 43) While wiping according to the “Wiper count” setting (®page 43), the camera moves back to its original position. Note • During washer operations, wiper [Start] and [Stop], pan/tilt/zoom/focus control, Auto mode [Start], and preset action [Start] cannot be operated.
  • Page 13 1 Monitor images on a PC – Inclined subject – Dark subjects Auto mode Select an operation from the pull-down menu and click the [Start] button. The selected operation will start. Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/ tilting/zooming/focusing) is operated or when an action that is to be taken according to the settings for “Self return”(®page 55) or for “Camera action on alarm”...
  • Page 14 When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. https://i-pro.com/global/en/surveillance/training_support/support Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred. When this button is clicked, this button will disappear.
  • Page 15 1 Monitor images on a PC Note • Since the blinking of the alarm occurrence indication button is not coupled to forwarding E-mails, or other operations, check the settings of each operation separately. Full screen button Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed in the main area is smaller than the main area, the image is displayed corresponding to its image capture size.
  • Page 16 1 Monitor images on a PC • The duration of continuous audio transmission can be configured in the [Audio] tab of the setup menu. Audio output stops when the specified time has passed. To turn the audio transmission function on, click the [Audio output] button again. •...

  • Page 17: Monitor Images From Multiple Cameras

    • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.

  • Page 18: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 19 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/mobile” or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. Pan/Tilt Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding dial key.

  • Page 20: Monitor Images On A Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal Resolution control Changes the image capture size by pressing the dial key “0”. • Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and 640x480. • Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default) and 640x360.
  • Page 21 JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information). IMPORTANT • When the authentication window is displayed, enter the user name and password. To enhance the security, change the password periodically. (®page 121) Note •...
  • Page 22 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Pan/Tilt Preset Resolution control AUX control Focus display Zoom display Each function is explained below. Operating Instructions...
  • Page 23 2 Monitor images on a cellular phone/mobile terminal Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons.
  • Page 24 2 Monitor images on a cellular phone/mobile terminal Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [JPEG/H.264] tab.
  • Page 25 2 Monitor images on a cellular phone/mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when “Terminal 3” is set to “AUX output” on the settings menu. (®page 99) Operating Instructions...
  • Page 26 2 Monitor images on a cellular phone/mobile terminal Focus display Press the button to display the buttons used to operate the focus on the screen. The camera’s focus can be operated with the , and buttons. Zoom display The camera’s zoom can be operated with the , and buttons.
  • Page 27 2 Monitor images on a cellular phone/mobile terminal Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds •...

  • Page 28: Action At An Alarm Occurrence

    3 Action at an alarm occurrence 3 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 3.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed when the connected alarm device is activated.
  • Page 29 3 Action at an alarm occurrence Notify of alarm occurrences to the designated addresses (TCP alarm notification) This function is available only when our device, such as the network disk recorder, is connected to the system. When “On” is selected for “TCP alarm notification”, the connected our device will be notified that the camera is in the alarm state.

  • Page 30: Transmit Images Onto An Ftp Server

    4 Transmit images onto an FTP server 4 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 31: About The Network Security

    5 About the network security 5 About the network security 5.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 32: Display The Setup Menu From A Pc

    6 Display the setup menu from a PC 6 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 121 for how to configure the access level.
  • Page 33 6 Display the setup menu from a PC Click the [OK] button after entering the user name and the password. → The setup menu will be displayed. Refer to page 36 for further information about this menu. Operating Instructions...

  • Page 34: How To Operate The Setup Menu

    6 Display the setup menu from a PC 6.2 How to operate the setup menu ① ② Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup”...
  • Page 35 6 Display the setup menu from a PC <Example> When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 36: About The Setup Menu Window

    6 Display the setup menu from a PC 6.3 About the setup menu window ① ⑫ ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑬ ⑨ ⑩ ⑪ [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic”...
  • Page 37 6 Display the setup menu from a PC [Alarm] button Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm”...

  • Page 38: Configure The Basic Settings Of The Camera [Basic]

    7 Configure the basic settings of the camera [Basic] 7 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, and the [Internet] tab. 7.1 Configure the basic settings [Basic] Click the [Basic] tab on the “Basic”...
  • Page 39 7 Configure the basic settings of the camera [Basic] • Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: The model No. is displayed. [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected. •...
  • Page 40 7 Configure the basic settings of the camera [Basic] [Camera title on screen (0-9, A-Z)] Enter a character string to be displayed on the image. • Available number of characters: 0 - 20 characters • Available characters: 0-9, A-Z and the following marks ! "...
  • Page 41 7 Configure the basic settings of the camera [Basic] – Access indicator – Live indicator • On: All the indicators will light in accordance with the status. • On(Access): Only the live indicator will light when images are viewed. • Off: All the indicators will light off.
  • Page 42 7 Configure the basic settings of the camera [Basic] [Alarm status reception port] When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent. • Available port number: 1 - 65535 •...

  • Page 43: Configure The Washer Settings ("Washer Control" Setup Menu)

    7 Configure the basic settings of the camera [Basic] 7.1.1 Configure the washer settings (“Washer control” setup menu) Select “Washer control” for “Relay output” on the [Basic] tab of the “Basic” page. Click “Washer control >>”. (Refer to page 42) [Pulse width] Enter the pulse width of the washer from 1 second to 60 seconds in 1 second intervals.
  • Page 44 7 Configure the basic settings of the camera [Basic] The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the Internet can be configured on this page. [UPnP (Auto port forwarding)] Select “On” or “Off” to determine whether or not to use the port forwarding function of the router. To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
  • Page 45 7 Configure the basic settings of the camera [Basic] Click the [OK] button after checking the settings to change the settings to the displayed values. Specifically, the setting values will be changed as follows. – [JPEG/H.264] tab on the “Image/Audio” page [JPEG(1)] [Image capture size]: VGA/640x360 [JPEG(2)]...

  • Page 46: Configure The Settings Relating To Images And Audio [Image/Audio]

    8 Configure the settings relating to images and audio [Image/Audio] 8 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...

  • Page 47: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    8 Configure the settings relating to images and audio [Image/Audio] 8.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 32, page 34) “Live” page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live”...
  • Page 48 8 Configure the settings relating to images and audio [Image/Audio] [Image capture size] Select the image capture size to display the JPEG image. – When “2 mega pixel [16:9](30fps mode)” or “2 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”...

  • Page 49: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    8 Configure the settings relating to images and audio [Image/Audio] 8.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 32, page 34) Configure the settings relating to H.264 image such as “Max bit rate (per client)*”, “Image capture size”, “Image quality”, etc.
  • Page 50 8 Configure the settings relating to images and audio [Image/Audio] • Off: H.264 images and audio will be transmitted using the UDP port. • Default: Off Note • When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”. •...
  • Page 51 8 Configure the settings relating to images and audio [Image/Audio] • Advanced VBR: H.264 images are transmitted at the frame rate specified for “Frame rate*” while the image quality is controlled so that the average transmission rate during the period specified for “Control time period”...
  • Page 52 8 Configure the settings relating to images and audio [Image/Audio] – H.264(4): 512kbps* * The range of bit rates that can be configured for H.264 bit rates differs depending on the “Transmission priority” and “Image capture size”. When “Constant bit rate”, “Frame rate”, “Advanced VBR”, or “Best effort” is selected for “Transmission priority”...
  • Page 53 8 Configure the settings relating to images and audio [Image/Audio] If using under a network environment with frequent error occurrences, shorten the refresh interval for H.264 to diminish image distortions. However, the refresh interval may be longer than the set value. 0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s •...
  • Page 54 8 Configure the settings relating to images and audio [Image/Audio] [Multicast port] Enter the multicast port number (used to transmit images from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: 37004 Note •...

  • Page 55: Configure The Settings Relating To The Camera Operations [Cam. Function]

    8 Configure the settings relating to images and audio [Image/Audio] 8.4 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 32, page 34) Configure the settings relating to camera operations. [Home position] A preset position (®page 71) can be set as the home position.
  • Page 56 8 Configure the settings relating to images and audio [Image/Audio] 10s/ 20s/ 30s/ 1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 60min • Default: 1min [HD Extra optical zoom] Select the HD extra optical zoom setting from the following. • On (Max X45): Images can be zoomed in on with the optical zoom (1x - 30x) and the HD extra optical zoom (higher zoom factors, up to 45x).
  • Page 57 8 Configure the settings relating to images and audio [Image/Audio] • When “Direction display” is selected, the direction display is displayed in the position specified in “OSD” on the [Basic] tab. (®page 40) • When “Direction display” is selected, configure the direction of north in “North point setting” of “Direction/Angle setting”.

  • Page 58: Configure The Settings Relating To Image Position [Image/Position]

    8 Configure the settings relating to images and audio [Image/Audio] 8.5 Configure the settings relating to image position [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 32, page 34) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 59: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    8 Configure the settings relating to images and audio [Image/Audio] [Auto track] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the auto track function. The setup menu will be displayed in a newly opened window. (®page 78) [Direction/Angle] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the direction/ angle setting function.
  • Page 60 8 Configure the settings relating to images and audio [Image/Audio] Operating Instructions...
  • Page 61 8 Configure the settings relating to images and audio [Image/Audio] [Super Dynamic(SD)] Select “On”, or “Off” to determine whether or not to activate the super dynamic function. The super dynamic function cannot be selected when “2 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”.
  • Page 62 8 Configure the settings relating to images and audio [Image/Audio] Select “On” or “Off” to determine whether or not to interact with the Super Dynamic function. • On: The interactive control with face detection will work. • Off: The interactive control with face detection will not work. •...
  • Page 63 8 Configure the settings relating to images and audio [Image/Audio] Note • When a faster shutter speed is selected (up to 1/10000 Fix), it is possible to capture a fast moving object with less blur. • When a faster shutter speed is selected, the sensitivity will become lower. •...
  • Page 64 8 Configure the settings relating to images and audio [Image/Audio] Super Chroma Compensation (SCC) This function achieves faithful color images using the proprietary color compensation technology that reproduce images even under low illumination where it is usually difficult to capture objects faithfully. Note •...
  • Page 65 8 Configure the settings relating to images and audio [Image/Audio] – When shooting a subject whose luminance is too low • When “AWC” is selected, click the [Set] button. [Red gain] Adjust the red color of images. When the cursor is moved in the “+” direction, the red color will become thicker. When the cursor is moved in the “-”...
  • Page 66 8 Configure the settings relating to images and audio [Image/Audio] Pan/tilt stabilization reduces the distortions in images. This is effective with correcting large, slow-moving distortions. IMPORTANT • If “Stabilizer” is used, the view angle will become narrower and the resolution becomes lower. In this case, check the view angle and resolution at camera installation.
  • Page 67 8 Configure the settings relating to images and audio [Image/Audio] When the cursor is moved to the “+” direction, images will become brighter. When the cursor is moved to the “-” direction, images will be darker. Click the [Reset] button to reset the color to the default. •...

  • Page 68: Set Mask Areas

    8 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to quit the “Image adjust” setup menu. 8.5.2 Set mask areas When “Off” is selected for “Super Dynamic(SD)” and “Back light compensation (BLC)”, it is possible to compensate for backlight by masking brighter areas.
  • Page 69 8 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 58) Operating Instructions...
  • Page 70 8 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8). Click the divided areas to be masked. →...

  • Page 71: Configure The Settings Relating To The Preset Positions ("Preset Position" Setup Menu)

    8 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • The mask area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the mask area after changing the “Image capture mode” setting. •...
  • Page 72 8 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • When the zoom factor is 45x or more, the setting of the preset positions will become unavailable. • Preset position can be set to a maximum of 256 positions. Note •...
  • Page 73 8 Configure the settings relating to images and audio [Image/Audio] Position No [Preset ID] Select “On” or “Off” to determine whether to enable or disable the preset ID display. This function can be applied to each preset position. • On: Displays the preset ID. •...
  • Page 74 8 Configure the settings relating to images and audio [Image/Audio] • On: The Super Dynamic function will work. • Off: The Super Dynamic function will not work. • Default: Off [Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When “On”...

  • Page 75: Configure The Settings Relating To The Auto Pan Function ("Auto Pan" Setup Menu)

    8 Configure the settings relating to images and audio [Image/Audio] 8.5.4 Configure the settings relating to the auto pan function (“Auto pan” setup menu) Click the [Setup>>] button of “Auto pan” on the [Image/Position] tab of the “Image/Audio” page (®page 58). The settings relating to the auto pan function can be configured with the setup menu.

  • Page 76: Configure The Settings Relating To Patrol ("Patrol" Setup Menu)

    8 Configure the settings relating to images and audio [Image/Audio] Note • Panning, tilting and zooming operations can also be carried out on the [Image/Position] tab. • Adjusted zoom and focus position for the auto pan function will be applied when the [Set] button is clicked.
  • Page 77 8 Configure the settings relating to images and audio [Image/Audio] The Patrol function can be configured to learn pan, tilt, zoom, focus, and brightness settings and operations, and then use these learned settings and operations to operate the camera. Patrol setting [Number of patrol pattern] Select the patrol pattern number.

  • Page 78: Configure The Settings Relating To Auto Track ("Auto Track" Setup Menu)

    8 Configure the settings relating to images and audio [Image/Audio] Note • The following are the camera operations that can be learned. – Start position operations pan/tilt/zoom/focus position/brightness – Camera operations pan/tilt/zoom/focus position/brightness/moving the preset position • The auto focus function cannot be used when performing patrol operations. As a characteristic of zoom lenses, when images are zoomed up from the “Wide”...
  • Page 79 8 Configure the settings relating to images and audio [Image/Audio] The Auto track function can be used to detect movement in a predetermined area and automatically track and capture images of the subject detected in that area. Operating Instructions...
  • Page 80 8 Configure the settings relating to images and audio [Image/Audio] Auto track setting [Camera height] Select the height that the camera is installed to from the following. 2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/ 4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft)/7.5m(25.0ft)/ 8.0m(26.5ft)/8.5m(28.5ft)/9.0m(30.0ft)/9.5m(31.5ft)/10.0m(33.5ft)/12.0m(40.0ft)/14.0m(46.5ft)/16.0m(53.5ft)/ 18.0m(60.0ft)/20.0m(66.5ft)/22.0m(73.5ft)/24.0m(80.0ft)/26.0m(86.5ft)/28.0m(93.5ft)/30.0m(100.0ft) Default: 2.5m(8.5ft) The “Camera height” setting is the tracking target’s and camera’s height (H1: 2.5m(8.5ft) - 30.0m(100.0ft)), not Camera Within 2.5m(8.5ft) to 30.0m(100.0ft)
  • Page 81 8 Configure the settings relating to images and audio [Image/Audio] Advanced setting [Zoom with auto track] Select the tracking zoom control from the following. Off: Zoom control is not performed. On: Zoom control is performed. Default: On [Object size] Select an object size from the following. Small(1/4 of the image): The tracking target is enlarged to about 1/4 the size (lengthwise) of the monitor screen.
  • Page 82 8 Configure the settings relating to images and audio [Image/Audio] Alarm area [Area select] Click [ ] of “Area No.” and select an area number (1-4) from the pull-down menu. An asterisk (*) next to the area number indicates that the area has already been learned. When “On” (when there is an alarm area intrusion) is selected with “Auto track alarm”, the alarm area will become active.
  • Page 83 8 Configure the settings relating to images and audio [Image/Audio] – when the target moves too fast or too slow – when the camera is shaking • In no event shall we be liable to any consequential inconvenience, or loss or damage, arising out of the settings or results of the Auto tracking system.

  • Page 84: Configure The Settings Relating To Direction/Angle Setting ("Direction/Angle Setting" Setup Menu)

    8 Configure the settings relating to images and audio [Image/Audio] Configure the settings of Camera 2 (IP address: 192.168.0.12), which receives notification commands from the other cameras. Display the “Alarm” screen from the “Alarm” page. (®page 99) From “Alarm”, set “Command alarm” to “On” and click the [Set] button. Set the “Command alarm”...

  • Page 85: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    8 Configure the settings relating to images and audio [Image/Audio] [Panning 0° direction setting] Configure the Panning 0° direction setting. When the [Set] button is clicked after adjusting the angle of view with the control pad/buttons, the current direction of the pan becomes 0°. Click the [Reset] button to reset to the default setting.
  • Page 86 8 Configure the settings relating to images and audio [Image/Audio] • Reconfigure the privacy zone if the way the camera is fixed is changed. Zone setting [Zone select] Click [ ] of “Zone No” and select a zone number (1-8 or 1-32) from the pull-down menu. An asterisk (*) next to the zone number indicates that the privacy zone has already been set for the number.
  • Page 87 8 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to close the “Privacy zone” setup menu. Operating Instructions...

  • Page 88: Configure The Viqs Setting

    8 Configure the settings relating to images and audio [Image/Audio] 8.5.9 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®page 58) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 89 8 Configure the settings relating to images and audio [Image/Audio] In order to configure a VIQS area outside of preset areas, select “except the preset positions”. [Area] When selecting a VIQS area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Center] When the [Center] button is clicked, the whole area will become the VIQS area, and “1(White)”...
  • Page 90 8 Configure the settings relating to images and audio [Image/Audio] [Level] Configure the difference level in the image quality between specified areas and non-specified areas. The greater the difference level, the more the image quality of the non-specified area is reduced. This makes it possible to moderate the image data size.

  • Page 91: Configure The Viqs Area

    8 Configure the settings relating to images and audio [Image/Audio] 8.5.10 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed.
  • Page 92 8 Configure the settings relating to images and audio [Image/Audio] Click the [Confirm] button. → The image (“H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”) that the [Confirm] button was pressed for is displayed. When a window is newly opened and about 3 seconds pass, the currently outputted bit rate can be confirmed with the configured VIQS.

  • Page 93: Configure The Settings Relating To Audio [Audio]

    8 Configure the settings relating to images and audio [Image/Audio] 8.6 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 32, page 34) The settings relating to audio can be configured on this page. Note •...
  • Page 94 8 Configure the settings relating to images and audio [Image/Audio] [Audio encoding format] Select the audio reception encoding format from G.726, G.711, AAC-LC and AAC-LC (HIGH QUALITY). • Default: G.726 IMPORTANT • When “AAC-LC (HIGH QUALITY)” is selected, there are limitations about the following function. –...
  • Page 95 8 Configure the settings relating to images and audio [Image/Audio] • Default: 40ms Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment.
  • Page 96 8 Configure the settings relating to images and audio [Image/Audio] Note • Refer to page 121 for further information about the access level. Operating Instructions...

  • Page 97: Configure The Multi-Screen Settings [Multi-Screen]

    9 Configure the multi-screen settings [Multi-screen] 9 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 32, page 34) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
  • Page 98 “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information). • This camera is specified when “selfcamera” is displayed for the IP address or host name.

  • Page 99: Configure The Alarm Settings [Alarm]

    10 Configure the alarm settings [Alarm] 10 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be configured on this page.
  • Page 100 10 Configure the alarm settings [Alarm] [Terminal 2] Determine how to use terminal 2. • Off: Not used. • Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and “Open” is displayed. – Close: An alarm is detected when the terminal status is changed to “Close”. –...

  • Page 101: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    10 Configure the alarm settings [Alarm] • Default: 8181 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000-61000 [Alarm deactivation time] Configure the duration that detections won't be made after an alarm is detected.
  • Page 102 10 Configure the alarm settings [Alarm] Select an action to be taken when a terminal alarm 2 is detected from the following. This setting is available when “Terminal 2” is selected for “Alarm input” of the [Alarm] tab. • Off: Does not take any action even when a terminal alarm 2 is detected. •...

  • Page 103: Configure The Settings Relating To Preset Per Sender ("Preset Per Sender" Setup Menu)

    10 Configure the alarm settings [Alarm] Click “Preset per sender >>” to open a separate window for setting preset positions for alarms. (®page 103) • Default: Off [Image compression rate upon alarm detection] Click “Image compression rate upon alarm detection >>” to display the setup menu that can configure the settings relating to image quality when an alarm occurs.

  • Page 104: Configure Settings Relating To Image Quality On Alarm Action

    10 Configure the alarm settings [Alarm] [Close] button Click this button to close the “Preset per sender” setup menu. 10.2.2 Configure settings relating to image quality on alarm action Click “Image compression rate upon alarm detection” of “Camera action on alarm” on the [Alarm] tab of the “Alarm”...

  • Page 105: Configure Settings Relating To Alarm E-Mail Notifications

    10 Configure the alarm settings [Alarm] 10.2.3 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) Refer to page 131 for information on configuration for these settings. Operating Instructions...

  • Page 106: Configure Settings Relating To Ftp Transmissions Of Alarm Images

    10 Configure the alarm settings [Alarm] 10.2.4 Configure settings relating to FTP transmissions of alarm images Click “FTP >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) Refer to page 134 for information on configuration for these settings. Operating Instructions...

  • Page 107: Configure Settings Relating To Tcp Alarm Notification When An Alarm Occurs

    10 Configure the alarm settings [Alarm] 10.2.5 Configure settings relating to TCP alarm notification when an alarm occurs Click “TCP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) Refer to page 117 for information on configuration for these settings. Operating Instructions...

  • Page 108: Configure Settings Relating To Http Alarm Notification When An Alarm Occurs

    10 Configure the alarm settings [Alarm] 10.2.6 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) Refer to page 119 for information on configuration for these settings. 10.3 Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the “Alarm”...

  • Page 109: Change The Aux Name [Alarm]

    10 Configure the alarm settings [Alarm] [Alarm output type] Select “Latch” or “Pulse” for the alarm output terminal at an alarm occurrence. • Latch: When an alarm is detected, the alarm output terminal will be in the state selected for “Trigger output”...

  • Page 110: Configure The Vmd Settings [Vmd Area]

    10 Configure the alarm settings [Alarm] [Close (Up to 5 characters)] Enter the name for “Close” of “AUX” on the “Live” page. • Unavailable characters: " & • Default: Close Note • AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page. For example, an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller.
  • Page 111 10 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. VMD area setting [Select a preset position] Select a preset position number to which the VMD area is to be set, and click the [Start] button.
  • Page 112 10 Configure the alarm settings [Alarm] IMPORTANT • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [All areas] button When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)”...
  • Page 113 10 Configure the alarm settings [Alarm] [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for each area individually. The larger the value is set, the higher the sensitivity level becomes. The current value (1 (low) - 15 (high)) will be displayed below the slider.

  • Page 114: Configure The Settings Relating To The Audio Detection [Audio Detection]

    10 Configure the alarm settings [Alarm] 10.6 Configure the settings relating to the audio detection [Audio detection] Click the [Audio detection] tab on the “Alarm” page. (®page 32, page 34) The settings relating to audio detection can be configured in this section. When the configured audio detection level is exceeded, the alarm action will be performed.
  • Page 115 10 Configure the alarm settings [Alarm] Note • The volume level for when audio detection is performed can be changed in “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page. (®page 93) [Audio detection level] Select the level at which the camera determines that there is sound in the area around the camera when detecting sound.

  • Page 116: Configuration Of The Settings Relating To Alarm Notification [Notification]

    10 Configure the alarm settings [Alarm] Adjust the “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page as necessary. (®page 93) → The settings and the actual audio detection status are displayed on the bottom of the screen. If the volume level goes above the audio detection level, a red bar, which indicates that sound has been detected, is displayed.

  • Page 117: Configure The Settings Relating To Tcp Alarm Notification

    10 Configure the alarm settings [Alarm] 10.7.1 Configure the settings relating to TCP alarm notification TCP alarm notification [TCP alarm notification] Select “On” or “Off” to determine whether or not to provide notification by TCP alarm notification. • Default: Off Note •...
  • Page 118 10 Configure the alarm settings [Alarm] [Destination port] Select a destination port for the TCP alarm notification from the following. • Available range: 1 - 65535 • Default: 1818 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670 [Retry times] Select a retry time for the TCP alarm notification.

  • Page 119: Configure The Settings Relating To Http Alarm Notification

    10 Configure the alarm settings [Alarm] 10.7.2 Configure the settings relating to HTTP alarm notification HTTP alarm notification [Address 1] - [Address 5] Enter the destination IP address or host name of the HTTP alarm notification. Up to 5 destination server addresses can be registered.
  • Page 120 10 Configure the alarm settings [Alarm] [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address • Available characters: Alphanumeric characters • Default: /cgi-bin/comalarm.cgi?CMD=01 Note • For “Address 1” to “Address 5”, a total of 256 characters can be entered for the address (including “http://”) and “Notification data”.

  • Page 121: Configure The Settings Relating To The Authentication [User Mng.]

    11 Configure the settings relating to the authentication [User mng.] 11 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 122: Configure The Settings Relating To The Host Authentication [Host Auth.]

    11 Configure the settings relating to the authentication [User mng.] • Basic: Uses Basic authentication. • Default: Digest or Basic Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 123: Configure The Settings Relating To The Priority Stream [System]

    11 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...
  • Page 124 11 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 125 11 Configure the settings relating to the authentication [User mng.] Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. Operating Instructions...

  • Page 126: Configuring The Network Settings [Network]

    12 Configuring the network settings [Network] 12 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 12.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®page 32, page 34) The following information is required to configure the network settings.
  • Page 127 12 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 128 12 Configuring the network settings [Network] IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. •...
  • Page 129 12 Configuring the network settings [Network] [Max RTP packet size] Select “Unlimited(1500byte)” or “Limited(1280byte)” to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol. It is recommended to use with the default “Unlimited(1500byte)”.

  • Page 130: Configure Advanced Network Settings [Advanced]

    12 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router.

  • Page 131: Configure The Settings Related To Sending E-Mails

    12 Configuring the network settings [Network] 12.2.1 Configure the settings related to sending E-mails [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail. • Default: Off [Alarm image attachment] Select “On” or “Off” to determine whether or not to attach an image to the E-mail to be sent when an alarm is detected.
  • Page 132 12 Configuring the network settings [Network] • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). [SMTP port] Enter the port number to which E-mails are sent. • Available port number: 1-65535 •...
  • Page 133 12 Configuring the network settings [Network] Note • Some SMTP servers may not support SSL. • SSL supports SMTP over SSL, but STARTTLS is not supported. • When “On” is selected, the SMTP port number may need to be set to 465. Ask your Internet service provider for the appropriate settings.

  • Page 134: Configure The Settings Related To Ftp Transmission

    12 Configuring the network settings [Network] 12.2.2 Configure the settings related to FTP transmission [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved.
  • Page 135 12 Configuring the network settings [Network] • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? \ | [FTP transmission retry] Select “On” or “Off” to determine whether or not to resend failed FTP transmissions. •...
  • Page 136 12 Configuring the network settings [Network] [Post alarm] • Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following. 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps • Default: 1fps • Number of images Select the number of images to be transmitted from the following. 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 1500pics/ 2000pics/ 3000pics •...

  • Page 137: Configure The Settings Relating To The Ntp Server

    12 Configuring the network settings [Network] [Transmission interval] Select the interval for the FTP periodic image transmission from the following. 1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h •...
  • Page 138 12 Configuring the network settings [Network] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 139: Configure The Upnp Settings

    12 Configuring the network settings [Network] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...

  • Page 140: Configure The Https Settings

    12 Configuring the network settings [Network] [Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save changes] ® Complete For Windows 8.1 and Windows 8 Right-click [Start] ®...
  • Page 141 12 Configuring the network settings [Network] • Available port number: 1 - 65535 • Default: 443 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000 [Pre-installed certificate - Download root certificate] Click the [Execute] button to download the root certificate for the pre-installed certificate.

  • Page 142: Configure The Settings Relating To Ddns

    12 Configuring the network settings [Network] 12.2.6 Configure the settings relating to DDNS To access this camera via the Internet, it is necessary to configure the settings for the DDNS function. Refer to page 168 for how to configure the settings relating to DDNS. [Area] Select the region where the camera is installed.

  • Page 143: Configure The Diffserv Settings

    12 Configuring the network settings [Network] [Community] Enter the community name to be monitored. • Available number of characters: 0 - 32 characters • Default: None (blank) IMPORTANT • When using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work.

  • Page 144: How To Configure Https Settings

    12 Configuring the network settings [Network] 12.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. HTTPS settings can be configured by either using the certificate pre-installed to the camera, or using a CA certificate that you obtained by yourself from the CA (CA: Certification Authority).

  • Page 145: Configuration Of Https Connections

    12 Configuring the network settings [Network] Configuring the HTTPS connection (®page 145) Generation of the CRT key (SSL encryption key) (®page 146) Generation of CSR (Certificate Signing Request) (®page 147) Installation of the server certificate (®page 149) Note • To use the CA certificate, you need to apply for the approval and the issue of server certificate by CA. 12.3.1 Configuration of HTTPS connections Select “HTTPS”...

  • Page 146: Generation Of The Crt Key (Ssl Encryption Key)

    12 Configuring the network settings [Network] Note • When the connection setting is changed, after waiting for a while, access the camera again with either “http://IP address of the camera” or “https://IP address of the camera” depending on the changed setting.

  • Page 147: Generation Of Csr (Certificate Signing Request)

    12 Configuring the network settings [Network] Click the [Execute] button. → The generation of CRT key will be started. When the generation is finished, the key size and generation time & date of the generated key will be displayed on “Current CRT key”. Note •...
  • Page 148 12 Configuring the network settings [Network] Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. Enter the information of the certificate to be generated. Item Description Available number of characters...

  • Page 149: Installation Of The Server Certificate

    12 Configuring the network settings [Network] Note • This camera generates the CSR file in the PEM format. 12.3.4 Installation of the server certificate IMPORTANT • If the CSR file is not generated, it is impossible to install the server certificate (security certificate). For the installation, the server certificate issued by CA is required.

  • Page 150: Access The Camera Using The Https Protocol (For Pre-Installed Certificate)

    12 Configuring the network settings [Network] • When the server certificate has expired, the HTTPS function will become unavailable. When the camera is restarted, the connection protocol will be changed to HTTP. Update the server certificate before it expires. • The expiration date of the server certificate can be checked by double-clicking the server certification file issued by CA.
  • Page 151 12 Configuring the network settings [Network] Click “Install Certificate...”. Click “Next” displayed in “Certificate Import Wizard”. Operating Instructions...
  • Page 152 12 Configuring the network settings [Network] Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
  • Page 153 12 Configuring the network settings [Network] Click “Next”. Click “Finish”. Confirm that the content shown next to “Thumbprint” in the “Security warning” window is as follows and then click “Yes”. • Thumbprint (sha1): 0B886A3C E7F2DBA8 1035DDFA 2B21F80B 06778932 Operating Instructions...
  • Page 154 12 Configuring the network settings [Network] Note • Other parties cannot create another thumbprint with the same values. You can confirm that you have retrieved the correct root certificate from the specified camera by confirming the values of the thumbprint. ®...

  • Page 155: Configuration Of The Host File

    12 Configuring the network settings [Network] Click the “OK” button in the “Certificate” window to close the window. Start up the web browser. 12.4.2 Configuration of the host file This procedure must be done on each PC for all the camera that are accessed. Note •...
  • Page 156 12 Configuring the network settings [Network] When the security alert window is displayed, click “Continue to this website (not recommended).” ®The “Live” page will be displayed. If an authentication window is displayed, enter the user name and password. Note • This warning is displayed because the text entered in the address box does not match the text displayed in the subject of the certificate.
  • Page 157 12 Configuring the network settings [Network] Note • If “Certificate Invalid” is displayed as shown below even though you have installed the root certificate (®page 150), end the connection, and check that no suspicious devices are connected. The “Certificate” window is displayed. Select the “Details” tab. Operating Instructions...
  • Page 158 12 Configuring the network settings [Network] Confirm <All> that is displayed for “Show” and then click “Subject” in the field. Copy the text shown after “CN=” in the lower box. Operating Instructions...
  • Page 159 12 Configuring the network settings [Network] From the Start menu enter the following text in the “Search programs and files” text box and then press [Ctrl], [Shift], and [Enter] at the same time. notepad C:\Windows\System32\drivers\etc\hosts If the “User Account Control” window is displayed, select “Yes”. Operating Instructions...
  • Page 160 12 Configuring the network settings [Network] The “hosts - Notepad” window is opened. Add the following text to the end of the file. (camera IP address) (copied text from step 5) The example is when the IP address is “192.168.0.10” and the CN of the camera is “WV–xxxxxx. 0000-0100-450D-0022.xxxxxx-security-system.net”.

  • Page 161: Access The Camera Using The Https Protocol (For Ca Certification)

    12 Configuring the network settings [Network] When the settings are completed, the color of the background of the address box changes to white. Confirm that “Website Identification” is displayed after clicking the key mark on the right side of the address bar. Note •...

  • Page 162: Install The Security Certificate

    12 Configuring the network settings [Network] 12.5.1 Install the security certificate When accessing a camera with HTTPS and the PC cannot verify the signer of the security certificate, a security alert window will be displayed for the camera being accessed. To have the security alert window not displayed, it is necessary to install the security certificate in the following procedure.
  • Page 163 12 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 164 12 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 165 12 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions...
  • Page 166 12 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 167 12 Configuring the network settings [Network] Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...

  • Page 168: How To Configure The Settings Relating To Ddns

    12 Configuring the network settings [Network] Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 12.6 How to configure the settings relating to DDNS When activating the DDNS function using the camera, either of the following DDNS services is available. •...

  • Page 169: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    12 Configuring the network settings [Network] 12.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) DNS server Internet Provider “Viewnetcam.com” service server Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic.

  • Page 170: When Using The "Viewnetcam.com" Service

    12 Configuring the network settings [Network] 12.6.2 When using the “Viewnetcam.com” service [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”. [Your Account Link] When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window.
  • Page 171 12 Configuring the network settings [Network] When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser. Register the information for “Viewnetcam.com” by following the instructions of the wizard. →...

  • Page 172: Checking The Information Registered For The "Viewnetcam.com" Service

    12 Configuring the network settings [Network] 12.6.4 Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 184) 12.6.5 When using “Dynamic DNS Update” [Host name] Enter the host name to be used for the Dynamic DNS Update service.
  • Page 173 12 Configuring the network settings [Network] [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).

  • Page 174: Configure The Settings Relating To The Schedules [Schedule]

    13 Configure the settings relating to the schedules [Schedule] 13 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission • VMD permission •...
  • Page 175 13 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
  • Page 176 13 Configure the settings relating to the schedules [Schedule] • Audio detection permission: The audio detection function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 121) can access the camera only in the period of schedule.

  • Page 177: How To Set The Schedules

    13 Configure the settings relating to the schedules [Schedule] 13.1 How to set the schedules Check the check box of the desired day of the week. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour” and “minute” from the pull-down menu. When not designating time, check the checkbox of “24h”.
  • Page 178 13 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. Operating Instructions...

  • Page 179: How To Delete The Set Schedule

    13 Configure the settings relating to the schedules [Schedule] 13.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 180 13 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 181: Extension Unit Setting [Extension Unit] (Wv-Sud6Frl1)

    The “Extension unit” page only has the [Front unit] tab. Refer to the manuals provided with the extension unit to be used for further information about the settings. Refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information) for further information about optional units supported by the camera and their supported software versions.

  • Page 182: Maintenance Of The Camera [Maintenance]

    15 Maintenance of the camera [Maintenance] 15 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
  • Page 183 “.img” extension to upgrade the firmware. – When using the camera in Japan https://biz.panasonic.com/jp-ja/products-services_security_support – When using the camera outside of Japan https://i-pro.com/global/en/surveillance/training_support/support • To view the website, it is necessary to be connected to the internet. Operating Instructions...

  • Page 184: Check The Status [Status]

    15 Maintenance of the camera [Maintenance] Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade. Note •...
  • Page 185 15 Maintenance of the camera [Maintenance] The status of this camera can be checked on this page. Viewnetcam.com This is only displayed when using Viewnetcam.com. [Server] The URL of the “Viewnetcam.com” service server will be displayed. [Status] The registration status for the “Viewnetcam.com” will be displayed. [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”...

  • Page 186: Damage Notification Function

    The global address of router will be displayed. Note • Refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, self check, hardware information, or wiper counter). Self check The self check result of the hardware will be displayed.

  • Page 187: Reset The Settings/Reboot The Camera [Default Reset]

    15 Maintenance of the camera [Maintenance] When there is a problem with the hardware, an external notification is sent with either “Hardware1” or “Hardware2” of “Self check” in the [Status] tab of the “Maintenance” page. • Wiper rubber exchange timing notification An external notification is sent when the wiper rubber operation counter gets close to the exchange guideline number.

  • Page 188: Settings Data/Backing Up Or Restoring Logs [Data]

    15 Maintenance of the camera [Maintenance] [Reboot] Click the [Execute] button to reboot the camera. It is impossible to operate the camera for about 2 minutes after rebooting the camera. [Position refresh] The camera position can be refreshed. When the camera has moved from the correct home/preset position during normal use, or when it has been inadvertently moved while turning on the power of the camera, use this function to correct the camera position.
  • Page 189 15 Maintenance of the camera [Maintenance] Backup [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC. [Logs] Click the [Execute] button to backup the log data of the camera to a PC.

  • Page 190: About The Displayed System Log

    16 About the displayed system log 16 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 191 16 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Access test error Access test error •...
  • Page 192 16 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 193 16 About the displayed system log Error indications relating to TCP alarm notification Category Indication Description TCP alarm notification Failed to find destination of • The IP address of the destination of error notification. notification may be incorrect. Check if the IP address of the destination of notification is configured correctly.

  • Page 194: Troubleshooting

    17 Troubleshooting 17 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages...
  • Page 195 17 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 196 17 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 197 17 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users...
  • Page 198 17 Troubleshooting Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
  • Page 199 17 Troubleshooting Symptom Cause/solution Reference pages The image is not being • Important Depending on the version of your browser, there refreshed. Information might be difficulties refreshing the picture, etc. • Depending on the traffic of the network or the concentration of access to the camera, there might be difficulties displaying the camera picture.
  • Page 200 17 Troubleshooting Symptom Cause/solution Reference pages Shortcut icon of the camera is • Is the Windows component of UPnP added? not displayed on “Network” of Add the component to the PC in use. the PC. Images are not displayed or •...
  • Page 201 17 Troubleshooting Symptom Cause/solution Reference pages A black object (wiper) is • Click the [Execute] button of “Position refresh” in the visible in the “Live” page. [Default reset] tab of the “Maintenance” page. By performing a position refresh, the wiper will go back to its initial position.
  • Page 202 17 Troubleshooting Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11: The “Information Bar”...
  • Page 203 17 Troubleshooting Symptom Cause/solution Reference pages The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”. bar. The “Security Warning” window will be displayed. “This site might require the Click the [Install] button on the displayed following ActiveX control “Security Warning”...
  • Page 204 Co., Ltd. https://www.i-pro.com/ PGQP2241TA N0816-6042 © i-PRO Co., Ltd. 2022...

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