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QNAP TS-2088XU User Manual
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QNAP TS-2088XU User Manual

QNAP TS-2088XU User Manual

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TS-2088XU
User Guide
Document Version: 7
28/04/2020

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Summary of Contents for QNAP TS-2088XU

  • Page 1 TS-2088XU User Guide Document Version: 7 28/04/2020...

  • Page 2: Table Of Contents

    TS-2088XU User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-2088XU...........................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 8 Front Panel LEDs............................. 9 Left Panel............................... 10 Right Panel............................. 10 Rear Panel..............................11...
  • Page 3 5. Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS................. 47 Hot-Swapping Failed Drives........................47 Recovering Unintentionally Removed Healthy Drives................48 Support and Other Resources........................48 6. Glossary myQNAPcloud............................49 myQNAPcloud Link.............................49 QTS................................49 Qfinder Pro..............................49 CloudKey..............................49 7. Notices Limited Warranty............................50 Disclaimer..............................

  • Page 4: Preface

    TS-2088XU User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-2088XU NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems.

  • Page 5: Product Overview

    DDR4 ECC RDIMM memory that can be scaled up to 256 GB, the TS-2088XU can handle large volume computing tasks. Equipped with two PCIe Gen 3 x4 slots and four PCIe Gen 3 x8 slots, the NAS supports installation of GPU cards and accelerators for AI applications. The TS-2088XU supports up to 20 storage drives, and data integrity is guaranteed through the device's redundant power supply.
  • Page 6 DDR4 ECC Memory slots 4 x DDR4 RDIMM/LRDIMM Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
  • Page 7 • 2.5-inch drive bays: A1 to A2 and B1 to B6 • M.2 SSD slot 1 • Optional: M.2 SSD slots on an M.2 SSD expansion card Note The TS-2088XU supports full-height expansion cards with a maximum length of 300 mm. Hot-swapping Supported...

  • Page 8: Package Contents

    TS-2088XU User Guide Component TS-2088XU-W2123-32G TS-2088XU-W2175-128G TS-2088XU-W2133-64G TS-2088XU-W2195-256G TS-2088XU-W2145-128G Rail compatibility RAIL-A02-90 Note Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. Power supply unit 1200W, 100-127V/220-240V AC, 47/63 Hz...

  • Page 9: Front Panel

    TS-2088XU User Guide Front Panel Note Pull down the panel cover to access the power button. Component Component LCD panel Select button Enter button Power button Product Overview...

  • Page 10: Front Panel Leds

    TS-2088XU User Guide Front Panel LEDs Component Component 2.5-inch drive status LED LAN LED 2.5-inch drive activity LED Expansion unit LED 10 Gigabit Ethernet LED 3.5-inch drive activity LED Status LED 3.5-inch drive status LED Product Overview...

  • Page 11: Left Panel

    TS-2088XU User Guide Left Panel Component Component Memory slot 1 Memory slot 3 Memory slot 2 Memory slot 4 Right Panel Component M.2 SSD slot 1 Product Overview...

  • Page 12: Rear Panel

    TS-2088XU User Guide Rear Panel Component Component CPU fan USB 3.2 Gen 1 Type-A ports Power supply unit 1 Reset button Power supply unit 2 USB 2.0 Type-A ports Ethernet port 1 (10Gbase-T RJ45) PCIe full-height covers Ethernet port 2 (1GbE RJ45)

  • Page 13: Drive Numbering

    TS-2088XU User Guide Component Specifications PCIe slot 1 PCIe 3.0 x4 PCIe slot 2 PCIe 3.0 x4 PCIe slot 3 PCIe 3.0 x8 PCIe slot 4 PCIe 3.0 x8 PCIe slot 5 PCIe 3.0 x8 PCIe slot 6 PCIe 3.0 x8...
  • Page 14 TS-2088XU User Guide General Instructions • The NAS should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security. • Only qualified, skilled, and authorized person with knowledge of all restrictions, safety precautions, and installation and maintenance procedures should have physical access to the NAS.

  • Page 15: Installation Requirements

    • Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays • Installing M.2 Solid-State Drives on the Right Panel For the list of compatible drive models, go to https://www.qnap.com/compatibility. 3. Optional: Install expansion cards. For details, see Installing Expansion Cards.
  • Page 16 TS-2088XU User Guide 7. Power on the NAS. For details, see Front Panel. 8. Install QTS. For details, see Installation. 9. Log on to QTS. Product Overview...

  • Page 17: Installation And Configuration

    TS-2088XU User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on removing or installing drives, expansion cards, power supply units, memory modules, and expansion units. Removing the Case Cover Warning •...

  • Page 18: Attaching The Case Cover

    TS-2088XU User Guide b. Slide the cover back. c. Lift the cover off the NAS. Attaching the Case Cover Warning • Moving fan blades: Keep your hands and other body parts away from moving fan blades. Installation and Configuration...
  • Page 19 TS-2088XU User Guide • Other moving components: Keep your hands and other body parts away from other moving components. 1. Place the cover on the NAS. 2. Slide the cover forward. 3. Tighten the screws. 4. Connect all cables and external attachments.

  • Page 20: Drive Installation

    TS-2088XU User Guide 6. Power on the NAS. Drive Installation The TS-2088XU is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility.
  • Page 21 TS-2088XU User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. b. Attach the screws.
  • Page 22 Slide the lock down. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive.
  • Page 23 TS-2088XU User Guide c. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 24 TS-2088XU User Guide a. Insert the tray into the bay. b. Push the handle. c. Slide the lock down. 5. Power on the NAS. Installing 2.5-inch Solid-State Drives on 2.5-inch Trays Warning • Installing a drive deletes all data on the drive.
  • Page 25 TS-2088XU User Guide a. Slide the lock to the right. b. Press the button to release the handle. c. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 26 TS-2088XU User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock to the left. 5. Power on the NAS. Installation and Configuration...
  • Page 27 TS-2088XU User Guide Installing M.2 Solid-State Drives on the Right Panel The TS-2088XU has one M.2 SSD slot on the Right Panel. For a list of compatible M.2 SSDs, go to http:// www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive.

  • Page 28: Installing Expansion Cards

    Attaching the Case Cover. Installing Expansion Cards The TS-2088XU supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS-2088XU. Warning •...
  • Page 29 TS-2088XU User Guide 3. Optional: Attach the QNAP full-height bracket to the expansion card. a. Remove all screws from the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the full-height bracket to the card using the same screws.
  • Page 30 TS-2088XU User Guide Note This image shows a full-height PCIe cover being attached to a low-profile PCIe card. d. Verify that the bracket does not move. 4. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot.

  • Page 31: Replacing Memory Modules

    Attaching the Case Cover. Replacing Memory Modules The TS-2088XU has four memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal quad-channel performance, replace memory modules in all four slots at the same time.
  • Page 32 TS-2088XU User Guide 2. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. b. Hold the module by the edges.

  • Page 33: Hot-Swapping Redundant Power Supply Units

    TS-2088XU User Guide 4. Attach the case cover. For details, see Attaching the Case Cover. 5. Verify that the module is recognized by the NAS. a. Log on to QTS as administrator. b. Go to Control Panel > System > System Status > Hardware Information .
  • Page 34 TS-2088XU User Guide 4. Insert the new PSU. 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the NAS. 7. Enable alerts for PSU failures. a. Log on to QTS as administrator. b. Go to Control Panel > System > Hardware > General .

  • Page 35: Expansion Unit Installation

    TS-2088XU User Guide Expansion Unit Installation The TS-2088XU supports both SAS and USB expansion units. Refer to the following table for details. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. Expansion Unit Type...
  • Page 36 To use SAS expansion units, an SAS-12G2E storage expansion card must be installed in the NAS and connected to the expansion units using mini-SAS SFF-8644 cables. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.

  • Page 37: Rail Kits

    TS-2088XU User Guide Connecting USB Expansion Units The TS-2088XU supports a maximum of two USB expansion units and is compatible with the following models: • TR-002 • TR-004 • TR-004U 1. Connect the expansion unit to the NAS. a. Connect the USB cable to the USB Type-C port on the expansion unit.

  • Page 38: Qts Installation

    Compatible Rail Kit TS-2088XU RAIL-A02-90 You can find installation information in the rail kit package. QTS Installation The TS-2088XU uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements Qfinder Pro installation If the NAS is connected to your local area •...

  • Page 39: Installing Qts Using The Cloud Key

    ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP).
  • Page 40 ASCII characters. 10. Click Next. 11. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 12. Click Next. 13. Select Obtain an IP address automatically (DHCP).

  • Page 41: Basic Operations

    TS-2088XU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off.

  • Page 42: Lcd Panel

    TS-2088XU User Guide LCD Panel The LCD panel allows you to perform the following operations: • Restart and power off the NAS • Configure or change the LCD panel password • View and configure network settings • View information on the system, physical disks, and volumes...

  • Page 43: Viewing Drive Information

    TS-2088XU User Guide • Default gateway • Primary DNS • Secondary DNS 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1.TCP/IP.

  • Page 44: Viewing System Information

    TS-2088XU User Guide The panel displays the name and capacity of the next volume. 6. Optional: Repeat step 5 as necessary. Viewing System Information The LCD panel can display the CPU temperature, system temperature, and system fan speed. 1. Press Enter or Select.

  • Page 45: Leds

    TS-2088XU User Guide System Message Description Network Lost LAN 1 and LAN 2 disconnected in failover or load- balancing mode. LAN [number] Lost LAN [number] has disconnected. HDD Failure Drive has failed. Vol [number] Full Volume is full. HDD Ejected Drive has ejected.
  • Page 46 TS-2088XU User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress.

  • Page 47: Audio Alert

    TS-2088XU User Guide Status Description Drive activity Green The drive is ready. Flashes green The drive is being accessed. No drive has been detected. Expansion unit Orange An expansion unit is connected. No expansion units are connected. 10 Gigabit Green The network connection is operating at 10Gbps.

  • Page 48: Troubleshooting

    TS-2088XU User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 49: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Service Portal https://service.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com...

  • Page 50: Glossary

    Enables you to access the NAS over the internet without configuring complex port forwarding settings QNAP NAS operating system Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network CloudKey Unique 8-digit code assigned to each NAS device...

  • Page 51: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 52 TS-2088XU User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 53 TS-2088XU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 54 TS-2088XU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 55 TS-2088XU User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 56 TS-2088XU User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 57 TS-2088XU User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 58 TS-2088XU User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 59: Ce Notice

    Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス...

  • Page 60: Bsmi Notice

    TS-2088XU User Guide BSMI Notice 警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在 這種情況下，使用者會被要求採取某些適當的對策。 SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。...

This manual is also suitable for:

Ts-2088xu-w2123-32gTs-2088xu-w2133-64gTs-2088xu-w2145-128gTs-2088xu-w2175-128gTs-2088xu-w2195-256g