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Related Manuals for Avigilon ENVR2 Plus
Summary of Contents for Avigilon ENVR2 Plus
- Page 1 User Guide Avigilon ENVR2 Plus Appliance ENVR2-PLUS-8P4 ENVR2-PLUS-8P8...
- Page 2 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future use. The Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
- Page 3 EMC regulatory standards. Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties authorized by Avigilon Corporation could void the warranty and affect the user’s ability to operate this equipment. This equipment satisfies the requirements for use within a residential location.
- Page 4 Disposal and Recycling Information When this product has reached the end of its useful life, please dispose of it according to your local environmental laws and guidelines. Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate. European Union: This symbol means that according to local laws and regulations your product should be disposed of separately from household waste.
- Page 5 The contents of this document and the specifications of the products discussed herein are subject to change without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document;...
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Page 6: Table Of Contents
Mounting to the Wall with the Supplied Brackets Connecting the Hardware Connect to the ENVR2 Plus Appliance (using DHCP) Connecting to the ENVR2 Plus Appliance (using Static IP) Configuring the ENVR2 Plus Appliance for the First Time Troubleshooting Network Configuration... - Page 7 Enabling Analytics on an ENVR2 Plus Appliance Setting Up License Plate Recognition LPR Performance Mode Using Server Management Starting and Stopping Server Management Viewing PoE Port Status Manage ACC Services Enable ACC Client Users to Archive Video Provide Server Logs and System Logs for Support...
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Page 8: Introduction
Introduction The Avigilon ENVR2 Plus Appliance is a network security appliance that provides all of the functionality of an Avigilon Network Video Recorder with: Avigilon Hardened OS, Avigilon's secure, managed, embedded OS. Avigilon Control Center server software. Integration of existing multi-megapixel IP cameras in your network that are not already analytic- enabled with most of the features available on Avigilon analytic cameras: Object Detection —... - Page 9 ACC Client application or a web browser on a network workstation connected to the ENVR2 Plus Appliance. Supported web browsers for Windows®, Mac or mobile devices include: Mozilla Firefox® Google Chrome™ Microsoft Edge™...
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Page 10: Networking
Before connecting the ENVR2 Plus Appliance, install the latest ACC Client software package on the ACC Client PC. At initial setup time, the ACC Client PC must have network access to the ENVR2 Plus Appliance. After a multi-server site is created, the ACC Client PCs require network access to at least one site member. -
Page 11: Optional Rack Mount Shelf Contents
2 x rack rails 1 x shelf 1 x U-bracket for securing the power supply 8 x M4x5L ENVR2 Plus Appliance mounting screws 10 x M5x10L rack mounting screws 2 x M3x5L U-bracket screws Optional DIN Rail Mount Contents... -
Page 12: Rear View
Rear View 1. Corporate network uplink port Accepts a 1GbE Ethernet connection to the general network for ACC Client connections and to allow users access to the web interface of the appliance. 2. Camera network uplink port Accepts a 1GbE Ethernet connection to the cameras that are connected to the PoE switch component. Can be used to link to other PoE switches and cameras, and to access the web interface of any connected camera. -
Page 13: Supported Network Configurations
Supported Network Configurations Note: The Camera Uplink Port does not support dynamically switching DHCP servers. Network Supported IP Configurations Camera Web Connections Interface Notes Corporate LAN Camera LAN Access Uplink Uplink Corporate Static or DHCP Unconnected Camera LAN Uplink and LAN Uplink assigned (leave as DHCP) -
Page 14: Setting Up The Envr2 Plus Appliance
Setting Up the ENVR2 Plus Appliance Installing the Hardware Install the ENVR2 Plus Appliance in a location free of dust and particles, vibration, and within the specified operating temperature range. Otherwise any issues that arise will not be covered by the warranty. - Page 15 3. Use the four M4x5L screws provided to fasten each wall mounting bracket to the side of the appliance in either the A or B position. 4. Screw the wall mounting brackets to the wall with the four wood screws provided. Using the drywall anchors is recommended.
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Page 16: Connecting The Hardware
LED Indicators on page 31 for more information. 2. On a workstation connected to the same network as the ENVR2 Plus Appliance, start and log in to the ACC Client software. 3. Locate the new site in the Site Login list. You are looking for a site labeled "ENVR2-PLUS-8Px-<serial number>”. -
Page 17: Connecting To The Envr2 Plus Appliance (Using Static Ip)
10. You are prompted to log in to the Server Management interface. You are prompted to create a new password for the administrator user of the ENVR2 Plus Appliance operating system. Enter and confirm the new administrator password, then click Apply. It is recommended to not use the same credentials as the ACC system administrator. - Page 18 5. On the navigation sidebar click Network. 6. Manually set the IP address for your new ENVR2 Plus Appliance in the Server Management page: a. In each of the panes in the Network panel, click on the IP tab and toggle Automatic IP off to manually specify the connections.
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Page 19: Configuring The Envr2 Plus Appliance For The First Time
Management on page 21. If you are installing the first Avigilon appliance in your security network, you can now install the ACC Client software on a network workstation or on the computer you are using to access Server Management. For more information, see Installing the ACC Client on page 14. -
Page 20: Network Configuration
Network Configuration By default, the ENVR2 Plus Appliance acquires an IP address on the network through DHCP. If you need to set up the ENVR2 Plus Appliance to use a static IP address or any specific network configuration, see the Connecting to the ENVR2 Plus Appliance (using Static IP) on page 10... -
Page 21: Installing The Acc Client
Installing the ACC Client If you are installing the first Avigilon appliance in your security network, you can install the ACC Client software on a network workstation or on the computer you are using to access the Server Management page. -
Page 22: Connect To Avigilon Cloud Services
You can start to back up the system settings for your new site in the ACC Client software after it is configured. These settings include the ACC password, and the settings for the camera connections. For more information on backing up the site and server configurations, see the Avigilon ACC Client User Guide. Activating a License Once your license is activated, you can immediately use the new licensed features. -
Page 23: Offline Activation
3. Click Upload. A capabilityResponse.bin file should download automatically. If not, allow the download to occur when you are prompted. 4. Complete the product registration page to receive product updates from Avigilon. 5. Copy the .bin file to a computer running the ACC Client software. -
Page 24: Starting Up And Shutting Down The Acc Client Software
To open the ACC Client software: Double-click the desktop shortcut icon In the Start menu, select All Programs or All Apps > Avigilon > Avigilon Control Center Client. To close the ACC Client software: 1. In the top-right corner, click 2. -
Page 25: Enabling Analytics On An Envr2 Plus Appliance
As you enable (or disable) analytics for cameras, the bars at the bottom update to display the ENVR2 Plus Appliance's capacity. The percent usage of each analytics feature is displayed using the color of the analytics feature tab. -
Page 26: Lpr Performance Mode
ACC Client Help Center. LPR Performance Mode You can increase the channel capacity of LPR analytics on your ENVR2 Plus Appliance by enabling LPR Performance Mode. This mode will more than double the number of LPR frames per second that can be processed simultaneously, but will limit other analytics on your ENVR2 Plus Appliance. - Page 27 1. Select the device in the System Explorer and click Server Management 2. Log in to the ENVR2 Plus Appliance. 3. Click ACC on the left-hand menu. 4. Select the Server panel. 5. On the General pane, click the LPR Performance Mode toggle to enable or disable the feature.
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Page 28: Using Server Management
Using Server Management The ENVR2 Plus Appliance is configured through Server Management, which you can access from the ACC Client application (if you are adding the appliance to an existing multi-server site), or any compatible browser on a workstation on the same network as the appliance. With Server Management you can configure the appliance server settings, set how the server keeps time, and remotely restart or upgrade the server. -
Page 29: Viewing Poe Port Status
a. Open a web browser from a network workstation with network access to the device. b. Enter its IP address or hostname into the web browser to open the device sign-in page: https://<Device IP address >|<Device hostname>/ For example: https://169.254.100.100/ where 169.254.100.100 is the IP address configured in the Device panel. -
Page 30: Manage Acc Services
Enable ACC Client Users to Archive Video To allow users of the ACC Client application to archive video from the ENVR2 Plus Appliance: 1. From the navigation bar, open the Server panel. 2. In the Network Storage Management pane, click Enabled. -
Page 31: Provide Server Logs And System Logs For Support
Typically, Avigilon Technical Support assists you to access and filter the logs on this panel to isolate the logs that they require. You then copy and paste the logs into a text file, save it and send it to Avigilon Technical Support. -
Page 32: Change The Envr2 Plus Appliance Administrator Password
Server Management and the ENVR2 Plus Appliance. Change the ENVR2 Plus Appliance Administrator Password You can only change the password, not the default administrator username for Server Management. 1. On the navigation bar, click Device. 2. On the General panel locate the Password pane. -
Page 33: Manage Time Settings
Tip: To synchronize time with ONVIF devices (that is, non-Avigilon ONVIF cameras), you can connect to port 123 on the ENVR2 Plus Appliance to use it as an NTP server. Once connected, Avigilon cameras will use the ENVR2 Plus Appliance as their NTP time source by default. -
Page 34: Connect The Device To Cameras And Acc Client Users
Click Storage on the navigation bar to open the Storage panel. You can perform any of the following actions in the pane in the Storage panel: To... Do this... View the capacity and status of the On the Physical Disks panel, information about each physical storage drive. -
Page 35: Assigning A Poe Power Budget
To... Do this... Set how the Toggle Automatic DNS on to discover connected DNS servers automatically (the device obtains a default setting), or off to manually specify the DNS servers. Controls to add and delete named address addresses in the list, and reorder them are activated when Automatic DNS is toggled from a DNS off. -
Page 36: Providing Device Logs For Support
Typically, Avigilon Technical Support assists you to access and filter the logs on this panel to isolate the logs that they require. You then copy and paste the logs into a text file, save it and send it to Avigilon Technical Support. -
Page 37: Connecting To External Devices
Connecting to External Devices External devices are connected to the appliance through the I/O terminal. The pinout for the I/O terminal is shown in the following diagram: Figure 1: The ENVR2 Plus Appliance I/O pins are shown in the image above. Function Description Alarm Inputs —... -
Page 38: Led Indicators
LED Indicators The following list describes what the LEDs on the ENVR2 Plus Appliance indicate. Front Panel LEDs Icons LED Status Description Green Device is powered and running. Orange Device is restarting. Orange - blinking Factory restore button pressed. Green Hard disk drive is connected. - Page 39 Icons LED Status Description Green Network activity is present. Orange On for 100 Mbps speed. Off for 10 Mbps speed. Back Panel LEDs...
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Page 40: Budgeting Poe Power
Budgeting PoE Power The PoE switch component in the Avigilon ENVR2 Plus Appliance device can output a total of 125 W of power to the connected devices. Each PoE port is capable of outputting 15.4 W to standard PoE devices, and 30 W to PoE+ devices. -
Page 41: Manage Certificates
Trusted certificates are used by the device to authenticate other servers and clients to which it needs to connect, and to secure those connections. Avigilon provides a self-signed Web Certificate to secure the connection to Server Management and to the WebEndpoint service, and a set of system-level signed certificates from well-known trusted Certificate Authorities (CAs) to ensure secure connections to any needed servers. - Page 42 Important: When you reset the device to its factory settings (also known as a factory reset), you need to reload your custom certificate. Obtaining a new Web Certificate is a three-step process: 1. Send the certificate issuer used by your organization a Certificate Signing Request (CSR) and the issuer will return you a new certificate file and private key file (typically by email).
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Page 43: Upload A Trusted Ca Certificate
4. On the Web Certificate tab, click on the name of the uploaded certificate to enable it. This also disables the previous certificate. Upload a Trusted CA Certificate Manage signed certificates from internal CAs deployed in your organization's internal servers from the User Certificate Authorities tab of the Certificates. -
Page 44: Upgrade The Firmware
Upgrade the Firmware Upgrade the firmware to ensure the ENVR2 Plus Appliance is operating with the latest features and bug fixes. When you upgrade the firmware, all your current settings and all recorded video are retained. Upgrade the firmware in any of the following ways:... - Page 45 After the file is verified, the firmware upgrade automatically starts. The device will reboot several times during the upgrade. The Web UI Communication Lost message appears while the device is rebooting. When the device has rebooted, the connection to the Server Management page is restored in your web browser.
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Page 46: Using The Reset Button
Using the Reset Button The reset button is located at the front of the appliance and is the small unlabeled circle to the left of the System Status LED. For more information, see Front View on page 4. The reset button provides two functions: Restart the system —... - Page 47 1. Using a straightened paperclip or similar tool, gently press and hold the reset button. CAUTION — Do not apply excessive force. Inserting the tool too far will damage the recorder and void the warranty. 2. Do not release the button until the LED is orange and starts to blink.
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Page 48: Mounting With The Optional Rack Mount Kit
Mounting with the Optional Rack Mount Kit Install the ENVR2 Plus Appliance in a location free of dust and particles, vibration, and within the specified operating temperature range. Otherwise any issues that arise will not be covered by the warranty. - Page 49 (provided) at each end. Use the upper and lower screw holes, which align with the mounting holes in the rack unit. 4. Lower the ENVR2 Plus Appliance into place on the rack shelf. Align the screw holes on the sides of the appliance with the rack shelf mounting holes.
- Page 50 5. Secure the ENVR2 Plus Appliance to the rack shelf with the eight M4x5L screws provided. Secure the appliance with four screws on each side. 6. Place the power supply in the defined area to the left of the ENVR2 Plus Appliance.
- Page 51 7. Secure the power supply to the rack shelf with the two M3x5L screws and U-bracket provided. 8. Slide the shelf into the rack above the installed rails until the front of the shelf aligns with the front of the rack. Lower the shelf onto the rails so the edges of the shelf are held by the edges of the rails. 9.
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Page 52: Mounting With The Optional Din Rail Mount Kit
1. Note down the serial number, located on the label on the underside of the device. 2. The bottom of the ENVR2 Plus Appliance has mounting holes for the DIN rail mount. The DIN rail mount can be mounted in any of the four positions. - Page 53 4. Push the spring portion of the DIN rail mount onto the bottom side of the DIN rail (A). 5. Rotate the top side of the DIN rail mount towards the DIN rail (B) until it snaps into place. Mounting with the Optional DIN Rail Mount Kit...
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Page 54: For More Information
For More Information For additional product documentation and software and firmware upgrades, visit support.avigilon.com. Technical Support Contact Avigilon Technical Support at support.avigilon.com/s/contactsupport. For More Information... - Page 55 Limited Warranty Avigilon warranty terms for this product are provided at avigilon.com/warranty. For More Information...