Installation Guide Avigilon™ HD Network Video Recorder HD-NVR3-STD-24TB and HD-NVR3-STD-36TB...
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Avigilon Corporation reserves the right to make any such changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Downgrading to the Avigilon Control Center (ACC) 5 Software Networking Configuring the Avigilon Control Center Software Starting Up and Shutting Down the Avigilon Control Center Client Software Starting Up the Client Software Shutting Down the Client Software Logging Into and Out of a Site...
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Checking System Health Replacing a Hard Drive Blank Replacing Front or Back Hard Drives LED Indicators Diagnostic Indicators Power Status Indicators Network Link Status Indicators Hard Drive RAID Status Indicators Specifications Limited Warranty and Technical Support...
Introduction The Avigilon HD Network Video Recorder is preloaded with Avigilon Control Center™ software and is configured for maximum performance and reliability. The HD Network Video Recorder can be easily integrated into any existing Avigilon surveillance system, or act as the base of a new site.
For more information, see LED Indicators on page 20. 6. Information tag Provides the product service details, MAC addresses and a copy of the Windows license key. Back View 1. Serial connector Accepts connections to serial devices. 2. Video connector Accepts a VGA monitor connection. 3.
Installation Package Contents Ensure the package contains the following: Avigilon HD Network Video Recorder Rack sliding rail assembly kit Cable management arm assembly kit Bezel and key Power cable Recovery USB — contains Windows recovery software and supporting materials. Installing the Rack Rails and Cable Management Arm If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm provided in the recorder package.
4. Set a password for the user name you entered on the previous screen. When you are ready, click Next. 5. The Avigilon End User License Agreement is displayed, Review the terms and click Accept. Proceed to activate the license for the Avigilon Control Center software on your HD Network Video Recorder. Installing the Bezel The bezel can be installed on the front of the recorder to help protect the power button and hard drives against unauthorized access.
8. Copy the downloaded .lic file to a location that would be accessible to the ACC Client software. 9. Complete the product registration page to receive product updates from Avigilon, then click Register. Licensing the Avigilon Control Center (ACC) 6 Software...
ACC 5 Client ACC 5 Player ACC 5 Gateway 5. To activate your license, refer to the Avigilon Control Center Server User Guide for the ACC 5 software, available from http://avigilon.com. Networking By default, the HD Network Video Recorder acquires an IP address on the network through DHCP. If you need to set up the recorder to use a static IP address or any specific network configuration, see the Windows Help and Support files for more information.
After you set up and license the HD Network Video Recorder, it is recommended that you complete the following steps to configure the ACC software. For more information about any of the following procedures, see the help files provided with the Avigilon Control Center Client software.
Logging In 1. Open the Site Login tab. The Site Login tab is automatically displayed if you are launching the Client software for the first time. To manually access the Site Login tab, do one of the following: From the top-right corner of the window, select >...
To avoid this issue, it is highly recommended that you create at least one other administrator level user as a backup. Connecting Cameras to the Avigilon Control Center Software After all the cameras in your system have been physically connected to the network, you need to connect the cameras to the ACC software so that video can be recorded and indexed for search.
6. If it is not displayed, click to display the Site View Editor and choose where the device appears in the System Explorer. In the site directory, drag devices up and down the right pane to set where it is displayed. If your site includes folders, select a location for the device in the left pane.
6. If cameras are not recording in Continuous mode all day, you can set cameras to record reference images between events in the recording schedule. Select the Record a reference image every: check box, then set the time between each reference image.
The retention time is determined by the Max. Record Time setting and the amortized data rate. Since the system can only provide an estimate of the data rate for the full retention period, the actual retention time can vary from the Max. Record Time setting by up to 30 minutes. NOTE: The time shown in the Total Record Time column is an estimate only.
Adding Groups 1. In the site Setup tab, click 2. In the following dialog box, select the Groups tab and click Add Group. 3. In the pop-up dialog box, select an existing group to use as a template for your new group, then click OK. 4.
5. In the Login Timeout area, select the Enable login timeout check box to set the maximum amount of time the Avigilon Control Center Client software can be idle before the user is automatically logged out of the application.
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Alarms tab and in the ACC Mobile App. Self-Learning Video Analytics If you have an Avigilon self-learning video analytics device, use the Analytic Events dialog box to configure classified object motion detection. Once configured, you can receive events, trigger alarms, define rules, and record video when specific object motion requires your attention.
Advanced Features Checking System Health The Server Administrator software is pre-installed on the recorder. The software provides information about the recorder’s system operation status, and gives you remote access to the recorder for recovery operations. If one of the LED indicators on the recorder is flashing an error warning, the Server Administrator will display details about the problem.
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1. Remove the bezel. a. Unlock the bezel. b. Lift the release latch next to the lock. c. Pull the left end of the bezel then unhook the right end to remove the bezel. 2. Press the release button and slide the blank out of the hard drive slot. 3.
4. Open the Server Administrator application and expand the System Tree. The new hard drive should be automatically added to the Physical Disks list. The list is typically available here: System > Storage > PERC H730 Adapter > Connector 0 >Enclosure > Physical Disks. 5.
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6. Insert a new hard drive into the carrier then screw it into place. The hard drive connectors should face the back. 7. When the hard drive is secured in the carrier, insert the hard drive back into the recorder. 8.
LED Indicators The following tables describe what the LEDs on the recorder indicate. Diagnostic Indicators The diagnostic indicators on the front of the recorder highlight system issues during system startup. NOTE: The diagnostic indicators only light-up when the recorder is powered. LED Indicator Description Blue —...
The recorder is connected to a network at less than the maximum Link LED is orange port speed. The recorder is working with other parts of the Avigilon Control Connection Status LED is blinking green Center software. Network Link Status Indicators...
Hard Drive RAID Status Indicators Each hard drive has its own set of LED indicators to show its activity and status. Figure 4: (1) Status LED. (2) Activity LED. The Activity LED flashes green when the hard drives are working. The following table describes what the Status LEDs indicate: LED Indicator Description...
Specifications System Avigilon Control Center Software Enterprise, Standard and Core Operating System Windows 10 Enterprise 2016 LTSB Hard Disk Drive Configuration Near-line SAS, hot swappable, RAID 6 Mechanical Dimensions (H x W x D) 87.3 mm x 482.4 mm x 716 mm (3.44 in. x 18.99 in. x 28.19 in.) Weight 22.3 kg (49.20 lb)
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EN 61000-3-2:2006 +A1:2009 +A2:2009/IEC 61000-3-2:2005 +A1:2008 +A2:2009 (Class D) EN 61000-3-3:2008/ IEC 61000-3-3:2008 Electromagnetic Immunity EN 55024:2010/CISPR 24:2010 Directives RoHS, Reach (SVHC), WEEE Specifications...
Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...
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