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This product is intended for installation only by trained garage door technicians. This product may require adjustments to door springs and/or track configurations. This product is not intended for use on low headroom tracks with outside pickup drum or garage doors utilizing extension springs.
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Take a photo of the camera icon including the points ( ).
Send it in by texting the photo to 71403 (US) or visit www.liftmaster.photo (Global)
Serial Number:
Write down the following information for future reference:
myQ Serial Number:
Product S/N:
Date of Purchase:
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.
Mechanical
Electrical
When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.
This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Unattended Operation
The Timer-to-Close (TTC) feature, the myQ Smartphone Control app, and myQ Garage Door and Gate Monitor are examples of unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to close without being in the line of sight of the door is considered unattended close. The Timer-to-Close (TTC) feature, the myQ Smartphone Control, and any other myQ devices are to be used ONLY with sectional doors.
myQ Remote LED Light must be installed to enable use of Timer To Close or myQ Smartphone Control of the door.
To reduce the risk of SEVERE INJURY or DEATH:
To reduce the risk of SEVERE INJURY or DEATH:
To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn't fit into the outlet you have, contact a qualified electrician to install the proper outlet.
OPTION A: TYPICAL WIRING
OPTION B: PERMANENT WIRING CONNECTION
If permanent wiring is required by your local code, refer to the following procedure.
To make a permanent connection through the 7/8 inch hole in the back of the garage door opener (according to local code):
To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:
You will need:
Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener is installed and check the Wi-Fi signal strength.
Check Signal Strength. If you see: | |
Wi-Fi signal is strong. The garage door opener will connect to your Wi-Fi network. | |
Wi-Fi signal is weak. The garage door opener may connect to your Wi-Fi network. If not, try one of the options below to improve the Wi-Fi signal. | |
No Wi-Fi signal. The garage door opener will not be able to connect to your Wi-Fi network. Try one of the options below to improve the Wi-Fi signal:
|
For compatible router specifications and help, visit LiftMaster.com/Customer-Support.
Open and close your door, get alerts and set schedules from anywhere. Connected smart garage door openers also receive software updates to ensure the opener has the latest operational features.
For more information on connecting your garage door opener, visit Liftmaster.com/Customer-Support.
Wi-Fi Status | |
LED | Definition |
Blue | Off - Wi-Fi is not turned on. Blinking - Garage door opener is in Wi-Fi learn mode. Solid - Mobile device connected to the garage door opener. |
Blue and Green | Blinking - Attempting to connect to router. |
Green | Blinking - Attempting to connect to the Internet server. Solid - Wi-Fi has been set up and garage door opener is connected to the Internet. |
To stop the Smart Control Panel LCD from displaying "CONNECT myQ APP":
On the Smart Control Panel®, press MENU, select PROGRAM and press , press BACK, then press EXIT to return to the main screen.
Below are the steps to program a new or existing remote control. Test remote control before reprogramming.
To program other types of remote controls or keyless entries see the instructions included with the device or visit LiftMaster.com.
Refer to the instructions provided with your keyless entry or go to LiftMaster.com to download instructions.
Erase ALL Remote Controls and Keyless Entries
Press and hold the LEARN button until the LED goes out (approximately 6 seconds).
All remote controls and keyless entries are now erased.
Erase ALL Devices (Including myQ enabled accessories)
Erase the Wi-Fi Network from the Garage Door Opener
Press and hold the adjustment button until 3 beeps are heard (approximately 6 seconds).
Erase a myQ Account
Go to myLiftMaster.com to delete your myQ account.
myQ Remote LED Light must be installed to enable use of Timer To Close or myQ Smartphone Control of the door.
Your garage door opener remote light has already been programmed at the factory to operate with your opener. Any additional or replacement remote lights will need to be programmed.
NOTE: The LED light is very bright and will blink while programming. DO NOT stare at the light while on a ladder.
In the rare case the HomeLink system does not program with the Security+ 2.0 Garage door opener, install a repeater kit. Refer to HomeLink Instructions Below.
HomeLink is the in-vehicle system. The image used is for reference only and your product may look different.
WHEN TO INSTALL A HOMELINK REPEATER KIT
All 2006 and Older vehicles – A repeater kit is required and must be purchased by the homeowner.
All 2007 and Newer vehicles – Program the HomeLink according to the vehicle instructions. If after ONE attempt to program the HomeLink to the garage door opener and you are unsuccessful, install a repeater.
HOW TO ORDER
Order the HomeLink repeater kit from an installer or call 1-800-355-3515. To program the HomeLink repeater kit, refer to the instructions provided in the kit or visit: http://www.homelink.com/program.
INSTALLATION QUICK FACTS
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
Disengage door lock before proceeding.
The door will reconnect on the next UP or DOWN operation.
Tip: To stop the Smart Control Panel LCD from displaying "CONNECT myQ APP":
On the Smart Control Panel®, press MENU, select PROGRAM and , press BACK, then press EXIT to return to the main screen.
The battery backup allows access in and out of your garage when the power is out. When the garage door opener is operating on battery power, the garage door opener will run slower and the lights, Timer-to-Close, and remote close features (myQ App) are disabled. In battery backup mode, the Automatic Garage Door Lock will unlock when the garage door is opened, and will remain disabled until power is restored. During a power outage the battery supplies power for up to 24 hours of operation. For maximum battery life and prevent damage, disconnect the battery when the garage door opener is unplugged for an extended period of time.
Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door:
The door will not close if the sensors have not been installed and aligned correctly.
When the light beam is obstructed or misaligned while the door is closing, the door will reverse. If the door is already open, it will not close.
The sensors can be aligned by loosening the wing nuts, aligning the sensors, and tightening the wing nuts. Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and wired correctly.
If either of the sensor LEDs are off, there is no power to the sensor:
If the green receiving sensor LED is blinking, the sensors are obstructed or misaligned:
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
To prevent damage to vehicles, be sure fully open door provides adequate clearance.
Your garage door opener is designed with electronic controls to make setup and adjustments easy. The adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position. The electronic controls sense the amount of force required to open and close the door.
NOTE: If anything interferes with the door's upward travel it will stop. If anything interferes with the door's downward travel, it will reverse.
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
Note: While programming the travel, the UP and DOWN buttons can be used to move the door as needed. During the Automatic Force Setup, the door will automatically open and close.
Once both the up and down positions have been manually set, the Safety Reversing Sensors will reconnect and become operational. Then, the opener will enter a force-sensing operation by automatically moving the door open and close. The garage door opener will sound an audible and visual alert before automatically opening and closing the door. The garage door opener will beep three times, confirming that the Automatic Force Setup completed successfully. Adjustment is complete.
If you hear one long beep after the door attempts to move, then the Automatic Force Set Up has not completed successfully. Please start over at step 1 of Program the Travel.
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
If the door stops but does not reverse:
If the test continues to fail, call a trained door systems technician.
Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
The garage door opener will not close from a remote control if the LED in either safety reversing sensor is off (alerting you to the fact that the sensor is misaligned or obstructed).
If the garage door opener closes the door when the safety reversing sensor is obstructed (and the sensors are no more than 6 inches [15 cm] above the floor), call for a trained door systems technician.
EVERY MONTH
EVERY YEAR
Testing the Battery Backup:
myQ LED REMOTE LIGHT
To prevent possible SERIOUS INJURY or DEATH:
To reduce risk of fire, explosion or chemical burn:
NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and device.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
The garage door opener doesn't operate from either the door control or the remote control:
My remote control will not activate the garage door:
The remote control has short range:
The door doesn't open completely:
The door opens but won't close:
The door reverses for no apparent reason and garage door opener lights don't blink:
My door will not close:
The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.
The garage door opener strains to operate door:
The garage door opener motor hums briefly, then won't work:
The garage door opener won't operate due to power failure:
Door loses limits:
The garage door opener moves when the door is in operation:
The garage door is beeping and the red LED is flashing:
The battery charge is low or the battery is dead.
myQ Smartphone Control, wireless myQ devices, and Timer-To-Close will not work:
Automatic door lock connector will not fit the door opener plug:
Older model 24V door locks are incompatible. Use automatic door lock model 841LM.
Automatic garage door lock does not activate when garage door opens or closes:
In battery backup mode, the automatic garage door lock will unlock when the garage door is opened, and will remain disabled until power is restored.
A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death.
Proper installation, operation, maintenance, and testing of the garage door and automatic opener are necessary to provide a safe, trouble-free system.
Careless operation or allowing children to play with or use garage door opener controls are also dangerous situations that can lead to tragic results. A few simple precautions can protect your family and friends from potential harm.
Please review the safety and maintenance tips in this guide carefully and keep it for reference. Check the operation of your garage door and opener to ensure they function in a safe and trouble-free manner.
Be sure to read all Important Safety Information found in your garage door opener's manual as it provides more details and safety considerations than can be supplied with this guide.
Discuss garage door and opener safety with your children. Explain the danger of being trapped under the door.
Stay away from a moving door.
Keep transmitters and remote controls out of reach of children. Do not let children play with or use transmitters or other remote control devices.
The wall-mounted push button should be out of reach of children, at least 5 feet from the nearest standing surface and away from all moving parts. Mount and use the button where you can clearly see the closing garage door.
Keep the door in sight until it completely closes when using the wall-mounted push button or transmitter.
Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner's manual for both the door and door opener. If you don't have the owner's manuals, contact the manufacturer(s) and request a copy for your specific model(s). Look for the opener model number on the back of the power unit.
Springs are under high tension. Only qualified individuals should adjust them.
Visually check the door and installation:
Test the door for proper operation:
Test the opener safety features:
To see repair parts for your garage door opener, identify the model number on the end panel of the opener and visit LiftMaster.com/Customer-Support to download or print the installation manual.
LIFTMASTER® LIMITED WARRANTY
LiftMaster ("Seller") warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the "Warranty Period"). The warranty period commences from the date of purchase.
WARRANTY PERIOD | |||
Parts | Motor | Accessories | Battery Backup |
5 Years | Lifetime | 1 year | 1 year |
The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, toll free, before dismantling this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to our service center for warranty repair. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller's sole option) at no cost to you and returned pre- paid. Defective parts will be repaired or replaced with new or factoryrebuilt parts at Seller's sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component].
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON- RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER'S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and province to province.
Wi-Fi® is a registered trademark of Wi-Fi Alliance.
© 2021, LiftMaster
All Rights Reserved
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download LiftMaster Wall Mount Wi-Fi Garage Door Opener 8500W Manual
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