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Wall Mount Wi-Fi
Install On Sectional Doors With Torsion Assemblies Only
This product is intended for installation only by trained garage door technicians. This product may
require adjustments to door springs and/or track configurations. This product is not intended for
use on low headroom tracks or garage doors utilizing extension springs.
• Please read this manual and the
enclosed safety materials carefully!
• The door WILL NOT CLOSE unless the
Protector System
monitor are connected and properly aligned.
• Periodic checks of the garage door opener
are required to ensure safe operation.
• The model number is located on the
front cover of the opener.
• This garage door opener is ONLY
compatible with myQ
accessories.
• Attach warning labels to the location
indicated on label.
LiftMaster
300 Windsor Drive
Oak Brook, IL 60523
For more information, please visit www.devancocanada.com or call toll free at 855-931-3334
Models 8500W, 8500W-267
For Residential Use
and cable tension
®
and Security+ 2.0
®
Garage Door Opener
®
Register your garage door opener to receive
updates and offers from LiftMaster
®
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camera icon including
the points ( ).
Send it in by texting
the photo to 71403
(US) or visit
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Table of Contents
Troubleshooting
Related Manuals for Chamberlain 8500W-267
Summary of Contents for Chamberlain 8500W-267
- Page 1 Wall Mount Wi-Fi Garage Door Opener ® Models 8500W, 8500W-267 For Residential Use Install On Sectional Doors With Torsion Assemblies Only This product is intended for installation only by trained garage door technicians. This product may require adjustments to door springs and/or track configurations. This product is not intended for use on low headroom tracks or garage doors utilizing extension springs.
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Page 2: Table Of Contents
Table of Contents PREPARATION Install Automatic Door Lock ....... 10 PROGRAMMING myQ Serial Number ........2 Attach the Cable Tension 893MAX Remote Control ......28 Safety Symbol and Signal Word Review ..2 Monitor (Required) ........11 Reprogramming myQ Remote Unattended Operation ........ -
Page 3: Planning
Preparation Planning Survey your area to see if any of the conditions below apply to your installation. NOTE: Inspect the torsion bar while the door is raised and lowered. It is important Depending on your requirements, additional materials may be required. that there is no noticeable movement up THIS DOOR OPENER IS COMPATIBLE WITH: and down or left and right. -
Page 4: Before You Connect With Your Smartphone
Preparation Before You Connect with Your Smartphone Monitor and control your garage door from anywhere using the myQ app. BEFORE YOU BEGIN: You will need: • Wi-Fi enabled smartphone, tablet or laptop • Broadband Internet Connection • Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required) •... -
Page 5: Preparing Your Garage Door
Preparation Preparing Your Garage Door BEFORE YOU BEGIN: To prevent possible SERIOUS INJURY or DEATH: • ALWAYS call a trained door systems technician if garage door binds, sticks, or is • Disable locks. out of balance. An unbalanced garage door may NOT reverse when required. •... -
Page 6: Carton Inventory
Preparation Carton Inventory If anything is missing, carefully check the packing material. 2 Conductor Bell Wire White and White/Red Automatic Garage Door Lock Model 841LM with 2-Conductor White and White/Black Bell Wire with Connector NOTE: Older model 24V door locks Collar with are incompatible Set Screws... -
Page 7: Assembly
Assembly Attach the Collar to the Garage Door Opener To avoid installation difficulties, do not run the garage door garage door opener until instructed to do so. To prevent possible SERIOUS INJURY or DEATH, the collar MUST be properly The garage door opener can be installed on either side of the door (see Planning section tightened. -
Page 8: Attach Mounting Bracket To Garage Door Opener
Assembly Attach Mounting Bracket to Garage Door Opener HARDWARE Loosely attach slotted side of mounting bracket to the same side of the garage door Screw opener as the collar, using screws provided. #10-32 (2) NOTE: Do not tighten screws until instructed. Socket Wrench Installation IMPORTANT INSTALLATION INSTRUCTIONS... -
Page 9: Position And Mount The Garage Door Opener
Installation Position and Mount the Garage Door Opener NOTE: For additional mounting options refer to the accessories page. Close the garage door completely. To prevent possible SERIOUS INJURY Slide the garage door opener onto the end of the torsion bar. If the torsion bar is too or DEATH: long or damaged, you may need to cut the torsion bar. -
Page 10: Attach The Emergency Release Rope And Handle
Installation Attach the Emergency Release Rope and Handle Insert one end of the emergency release rope through the handle. Make sure that To prevent possible SERIOUS INJURY “NOTICE” is right side up. Secure with an overhand knot at least 1" (2.5 cm) from or DEATH from a falling garage door: the end of the rope to prevent slipping. -
Page 11: Attach The Cable Tension Monitor (Required)
Installation Attach the Cable Tension Monitor (Required) The cable tension monitor MUST be NOTE: The cable tension monitor is shipped for left side installation. It is recommended connected and properly installed before that the cable tension monitor be installed on the same side of the door as the door the garage door opener will move in the opener. -
Page 12: Install The Door Control (Smart Control Panel ® )
Installation Install the Door Control (Smart Control Panel ® Install door control within sight of garage door, out of reach of small children at a To prevent possible SERIOUS INJURY or minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent DEATH from electrocution: walking surface, and away from ALL moving parts of door. -
Page 13: Install Myq Remote Led Light
Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: • This portable luminaire has a polarized plug (one blade •. DO NOT alter the plug. is wider than the other) as a feature to reduce the risk of •. -
Page 14: Install The Protector System
Installation Install the Protector System The safety reversing sensor must be connected and aligned correctly before the garage door will move in the down direction. This is a required safety device and cannot be disabled. Be sure power is NOT connected to the garage door opener BEFORE installing IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSOR the safety reversing sensor. - Page 15 Installation INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and align the brackets so the safety reversing sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. Choose one of the following installations. OPTION A: Track Installation Slip the curved arms over the Door Track...
- Page 16 Installation MOUNTING THE SAFETY REVERSING SENSORS HARDWARE Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten safety reversing sensors to brackets, with lenses pointing Carriage Bolt toward each other across the door. Be sure the lens is not obstructed by a bracket 1/4"-20x1/2"...
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Page 17: Connect Power
RIGHT WRONG RIGHT WRONG Installation PERMANENT WIRING PERMANENT WIRING CONNECTION CONNECTION Connect Power Ground Tab Ground Tab To avoid installation difficulties, do not Green Green Ground Screw run the garage door opener at this time. Ground Screw To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: To reduce the risk of electric shock, your Black Black... - Page 18 Installation ENSURE THE SAFETY REVERSING SENSORS ARE ALIGNED The door will not close if the sensors have not been installed and aligned correctly. When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close.
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Page 19: Install The Battery Backup
Installation Install the Battery Backup When in Battery Backup mode, myQ Smartphone Control and wireless myQ devices To reduce the risk of FIRE or INJURY will be disabled. In battery backup mode, the automatic garage door lock will unlock to persons: when the garage door is opened, and will remain disabled until power is restored. -
Page 20: Adjustment
Adjustment Program the Travel Travel limits regulate the points at which the door will stop when moving up or down. Without a properly installed safety While programming, the UP and DOWN buttons can be used to move the door as needed. reversal system, persons (particularly Press and hold the Adjustment Button until the UP Button begins to flash and/or a small children) could be SERIOUSLY... -
Page 21: Test The Safety Reversal System
Adjustment Test the Safety Reversal System TEST Without a properly installed safety With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid flat) on the reversal system, persons (particularly floor, centered under the garage door. small children) could be SERIOUSLY Press the remote control push button to close the door. -
Page 22: Test Cable Tension Monitor
Adjustment Test Cable Tension Monitor With the door fully closed, push on the front of the cable tension monitor. A click Roller should be heard. If there is no click, the roller may be hitting the jamb and not allowing the switch to detect slack in the cable. Make sure the cable tension monitor is mounted flush with the wall and the roller is free from any obstructions. -
Page 23: Operation
Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. Read and follow all warnings and instructions. 9. After ANY adjustments are made, the safety reversal system MUST be tested. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage 10. -
Page 24: Using Your Garage Door Opener
Operation Using Your Garage Door Opener FEATURES THE PROTECTOR SYSTEM (SAFETY LIGHTS REVERSING SENSORS) Your garage door opener is equipped with The garage door opener light will turn on features to provide you with greater control when the opener is initially plugged in; When properly connected and aligned, over your garage door operation. -
Page 25: Connect With Your Smartphone
Operation Connect With Your Smartphone The Wi-Fi Garage Door Opener is compatible with up to 16 myQ enabled accessories. Up to 10 devices can be paired to the Wi-Fi garage door opener’s internal gateway. These devices can be controlled with the myQ app. These devices include any combination of myQ garage door openers, Wi-Fi garage door openers, myQ light controls, myQ gate operators or myQ commercial door operators. -
Page 26: Using The Door Control
Operation Using the Door Control SYNCHRONIZE THE DOOR CONTROL To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar, each press of the push bar will activate the garage door opener. Up to 2 Smart Control Panels or 4 of any other Screen Security+ 2.0 door controls can be connected to the... - Page 27 Operation SETUP The features on the door control can be programmed through a series of menus on the screen and the navigation buttons. Refer to the descriptions below. SCREEN The main screen displays the time, temperature, and current battery charge (if Navigation Buttons applicable) Set the time, choose 12 or 24 hour clock and...
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Page 28: Programming 893Max Remote Control
Programming 893MAX Remote Control Your remote control has been programmed at the factory to operate with your garage door opener. If the remote does not work or you would like to program additional devices, follow the programming steps below. Up to 40 Security+ 2.0 remote controls can be programmed to the garage door opener. Older LiftMaster remote controls are NOT compatible, see page 37 for compatible accessories. -
Page 29: Led Light
Programming Program the myQ Remote LED Light Your garage door opener remote light has already been programmed at the factory to operate with your opener. Any additional or replacement remote lights will need to be programmed. PROGRAM A DOOR OPENER TO THE myQ REMOTE LED LIGHT LEARN Button Press the LEARN button on the light until the green LED... -
Page 30: Homelink
Programming HomeLink ® In the rare case the HomeLink system does not program with the Security+ 2.0 HomeLink Garage door opener, install a repeater kit. Refer to HomeLink instructions below. HomeLink is the in-vehicle system. The image used is for reference only and your product may look different. -
Page 31: Maintenance
Maintenance Care of Your Garage Door Opener MAINTENANCE SCHEDULE EVERY MONTH • Manually operate door. If it is unbalanced or binding, call a trained door systems technician. • Check to be sure door opens and closes fully. Adjust limits if necessary (see Adjustment Step 1). -
Page 32: Troubleshooting Diagnostic Chart
Troubleshooting Diagnostic Chart UP Button Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DOWN Button DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Down Arrow Flash(es) Flash(es) The garage door opener Safety sensors are not installed, connected or wires may be cut. -
Page 33: Additional Troubleshooting
Troubleshooting Additional Troubleshooting The garage door opener doesn't operate from either the door control or the remote control: • Does the garage door opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box or the circuit breaker. - Page 34 Troubleshooting Additional Troubleshooting (Continued) The garage door opener won't operate due to power failure: • Manually open the power door lock. • Use the emergency release handle to disconnect the door. The door can be opened and closed manually. When power is restored, pull manual release a second time.
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Page 35: Repair Parts Installation Parts
Repair Parts Installation Parts PART NO. DESCRIPTION PART NO. DESCRIPTION 041A4582 Emergency release rope and handle 041C0902 Mounting bracket assembly 041A5266-1 Safety reversing sensor brackets (2) 041B4494-1 2-Conductor bell wire - white and 041D8615 Collar with set screws white/red 041A6104 Cable tension monitor NOT SHOWN 041A5034... -
Page 36: Garage Door Opener Assembly Parts
Repair Parts Garage Door Opener Assembly Parts PART NO. DESCRIPTION PART NO. DESCRIPTION 050DCRJWF Logic Board 041D0190 Power cord 041B8861 Travel Module with Wire Harness 041D9042 Cover 041C0296 Transformer NOT SHOWN 041D1624-2 Motor 041D9044 Battery Door and Logic Board Door Contact Information STOP! This garage door opener WILL NOT work until the... -
Page 37: Accessories
Accessories MAX ACCESSORIES 827LM 485LM myQ Remote LED Compatible with LiftMaster garage door Battery Backup: Light: openers manufactured since 1993. Provides backup power Wireless light that can to the door opener. 877MAX program to the door The battery has enough opener or a remote Wireless Keyless Entry: power for 30 hours of... -
Page 38: Warranty
Warranty LIFTMASTER LIMITED WARRANTY LiftMaster (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). -
Page 39: Automatic Garage Door Opener Safety & Maintenance Guide
Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death. - Page 40 Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s).
- Page 41 HOW TO ORDER REPAIR PARTS DEVANCO CANADA 19192 HAY ROAD, UNIT Q SUMMERSTOWN, ON K0C 2E0 TOLL FREE: 855-931-3334 www.devancocanada.com WHEN ORDERING REPAIR PARTS PLEASE SUPPLY THE FOLLOWING INFORMATION: 3 PART NUMBER 3 DESCRIPTION 3 MODEL NUMBER Wi-Fi is a registered trademark of Wi-Fi Alliance. ®...
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