Advertisement
OTHER TECHNICAL PROBLEMS
For technical support, contact:
Advanced Energy Industries, Inc.
Customer Support
1625 Sharp Point Drive
Fort Collins, CO 80525
Phone: 970-221-4670
Fax:970-221-5583
Email: support@ftc1.aei.com
RETURNING UNITS FOR REPAIR
Before returning any product for repair and/or adjustment, call AE Customer Service and
discuss the problem with a representative. Be prepared to give the serial number of the unit
and the reason for the proposed return. This cousultation call allows Customer Service to
determine whether the problem can be corrected in the field or if the unit needs to be returned.
Such technical consultation is always available at no charge.
If you return a unit without first getting authorization from Customer Service and that unit is
found to be functional, you will be charged a re-test and calibration fee plus shipping charges.
To ensure years of dependable service, Advanced Energy® products are thoroughly tested and
designed to be among the most reliable and highest quality systems available worldwide. All
parts and labor carry our standard 18-month warranty.
If you have any other questions, please contact an AE office at:
Advanced Energy Industries, Inc.
World Headquarters
1625 Sharp Point Drive
Fort Collins, CO 80525, USA
Advanced Energy Industries, Inc.
8403 Cross Park Drive, Suite 2D
Austin, TX 78754, USA
Advanced Energy Industries, Inc.
491 Montague Expressway
Milpitas, CA 95035, USA
Advanced Energy Industries, Inc.
228 Oak Hill Circle
Concord, MA 01742, USA
P/N 5706045C
RFG 5500 GENERATOR WITH DISPLAY
Phone: 970-221-0108 or
970-221-0156
Fax: 970-221-5583
Phone: 512-719-3939
Fax: 512-719-4319
Phone: 408-263-8784
Fax: 408-263-8992
Phone: 508-371-1381
Fax: 508-371-0569
December 2000
5-5
Advertisement
