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Pivot Mobile App Setup
The Pivot Mobile App allows the customer to remotely connect to the thermostat to view status and
make changes. It may be necessary or expected for the installer to help customers set up their mobile
device and connect to the Pivot thermostat. Refer to the Trane Pivot Smart Thermostat User Guide
(BAS-SVU044) for information on creating an account and adding users and thermostats to the account.
Transferring the Account
It may be necessary for the installer to set up an account while installing and configuring the Pivot
thermostat. It is now possible for the installer to transfer this account over to the building owner when
installation is complete.
1. From the Pivot mobile app, tap Transfer Account.
2. Follow the on-screen directions to transfer the installer account over to the building owner.
Upon successful transfer of the account, the building owner then becomes the account owner.
BAS-SVX078E-EN
System Setup
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