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User Guide
®
Trane
X3964132001
Only qualified personnel should install and service the equipment. The installation,
starting up, and servicing of heating, ventilating, and air-conditioning equipment can
be hazardous and requires specific knowledge and training. Improperly installed,
adjusted or altered equipment by an unqualified person could result in death or
serious injury. When working on the equipment, observe all precautions in the
literature and on the tags, stickers, and labels that are attached to the equipment.
March 2020
Pivot
Smart Thermostat
SAFETY WARNING
BAS-SVU044D-EN

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Summary of Contents for Trane Pivot Smart

  • Page 1 User Guide ® ™ Trane Pivot Smart Thermostat X3964132001 SAFETY WARNING Only qualified personnel should install and service the equipment. The installation, starting up, and servicing of heating, ventilating, and air-conditioning equipment can be hazardous and requires specific knowledge and training. Improperly installed, adjusted or altered equipment by an unqualified person could result in death or serious injury.
  • Page 2 Introduction The Trane® Pivot™ Smart Thermostat is a programmable thermostat that features a color touch-screen and an intuitive user interface for easy operation. With built-in remote access capability, users can easily perform tasks via a mobile device (iOS or Android).
  • Page 3 I I n n t t r r o o d d u u c c t t i i o o n n W W A A R R N N I I N N G G P P r r o o p p e e r r F F i i e e l l d d W W i i r r i i n n g g a a n n d d G G r r o o u u n n d d i i n n g g R R e e q q u u i i r r e e d d ! ! Failure to follow code could result in death or serious injury.
  • Page 4 Non-Trane personnel should always follow local regulations. Trane Copyright This document and the information in it are the property of Trane, and may not be used or reproduced in whole or in part without written permission. Trane reserves the right to revise this publication at any time, and to make changes to its content without obligation to notify any person of such revision or change.
  • Page 5: Table Of Contents

    The Trane Pivot Mobile App ........8 Setting Up the Trane Pivot Mobile App .......8 Adding a Thermostat to the Account .
  • Page 6 Pivot Smart Thermostat Support ........31...
  • Page 7: Requirements

    Register the Pivot thermostat to enable remote access. To create an account, see “The Trane Pivot Mobile App,” p. Follow the instructions on the screen and the Trane Pivot App to register the thermostat. See the instructions in “Adding a Thermostat to the Account,”...
  • Page 8: The Trane Pivot Mobile App

    Trane Pivot account, and add thermostats and users to the account. N N o o t t e e : : The free Trane Pivot mobile app is available on App Store® for iPhone® and iPad®, and on Google Play® for Android.
  • Page 9: Adding A Thermostat To The Account

    PIN. 2. From the Trane Pivot mobile app, tap U U s s e e r r s s , then tap N N e e w w U U s s e e r r .
  • Page 10: Moving A Thermostat To Another Building

    T T h h e e T T r r a a n n e e P P i i v v o o t t M M o o b b i i l l e e A A p p p p enrolled into the correct building.
  • Page 11 T T h h e e T T r r a a n n e e P P i i v v o o t t M M o o b b i i l l e e A A p p p p 3.
  • Page 12: Alerts

    Alerts This feature allows users to view alerts from the thermostat in the Pivot Mobile App. Users can also set high/low temperature limit alerts using the Pivot Mobile App, which triggers alerts when heating and cooling issues arise. Setting Up Alerts Setting up alerts in the Pivot Mobile App is accomplished in two parts.
  • Page 13: Thermostat Home Screen

    Thermostat Home Screen The features and functions of the thermostat Home screen are described in the following figure. The Menu screen and the Settings screen are described in subsequent sections. Figure 2. Thermostat interface home screen (icons and functions) Weather Network display Status...
  • Page 14: Interface Flowchart

    T T h h e e r r m m o o s s t t a a t t H H o o m m e e S S c c r r e e e e n n Interface Flowchart Occupancy System Info...
  • Page 15: Menu Screen

    Menu Screen Description Feature Settings Accesses all user setting screens. View or edit schedules. Tap to Enable/Disable scheduling. Schedules Schedule Change occupied and unoccupied temperature setpoints, and override Setpoints limits. Occupancy Change override duration. Override Allows system information display alerts, notifications, and other System Info information about the thermostat.
  • Page 16: Settings Screen

    Settings Screen Feature Description Thermostat Set temperature scale, setpoint deadband, indoor temperature sensor calibration, and outdoor temperature sensor calibration. Screen • Display: adjust screen display brightness, backlight timeout, screen saver, color themes. • Screen Layout: select up to two apps for display on Home screen.
  • Page 17 The earliest allowed for fluctuation is the Optimal Stop Time. Weather Set up local weather information when registered with the Trane Pivot mobile app. SW Upgrades Tap to manually upgrade to the current software version.
  • Page 18: Schedules

    Schedules Tap M M e e n n u u > > S S c c h h e e d d u u l l e e s s to view or edit the schedule. If the schedule is disabled, it will not be displayed.
  • Page 19: Deleting Schedule Periods

    S S c c h h e e d d u u l l e e s s 3. Continue to make adjustments to the other schedule periods if necessary. 4. Tap S S a a v v e e to save changes and exit. Tap C C a a n n c c e e l l to discard any changes. Figure 3.
  • Page 20: Adding Schedule Periods

    S S c c h h e e d d u u l l e e s s Figure 4. Deleting schedule periods Adding Schedule Periods 1. Access the S S c c h h e e d d u u l l e e S S c c r r e e e e n n and tap A A d d d d (Figure 5, p.
  • Page 21 S S c c h h e e d d u u l l e e s s Figure 5. Adding periods to a schedule BAS-SVU044D-EN...
  • Page 22: Setpoint Adjustment

    Setpoint Adjustment From the Setpoints screen you can adjust temperature setpoints that the thermostat uses to control heating and cooling in both occupied and unoccupied modes. 1. Navigate to H H o o m m e e > > M M e e n n u u > > S S c c h h e e d d u u l l e e S S e e t t p p o o i i n n t t s s > > S S e e t t p p o o i i n n t t s s . . 2.
  • Page 23 S S e e t t p p o o i i n n t t A A d d j j u u s s t t m m e e n n t t As a result, most of the screen is faded-out to help the user focus on the Timed Occupancy Override start function on left side of screen (see Figure 7, p.
  • Page 24: Setting Up Temporary Setpoint Adjustments

    S S e e t t p p o o i i n n t t A A d d j j u u s s t t m m e e n n t t • If the thermostat is in Unoccupied mode, tap the occupancy mode icon to change the mode and setpoints to Occupied.
  • Page 25: Setting Up A Temperature Override Degree Limit

    S S e e t t p p o o i i n n t t A A d d j j u u s s t t m m e e n n t t • T T i i m m e e (tap, then use the U U p p / / D D o o w w n n arrows to select the expiration in hours).
  • Page 26 S S e e t t p p o o i i n n t t A A d d j j u u s s t t m m e e n n t t Figure 11. Override degree limit N N o o t t e e : : A zero (0) degree adjustment results in no adjustments being allowed from the Home screen.
  • Page 27: Customization And Added Features

    Customization and Added Features This section describes customization options and additional security and energy saving features. Customizing the Home Screen Layout You can add or remove special apps from the Home screen to correspond to what other users in your organization may need to effectively operate the system.
  • Page 28: Pin Access

    C C u u s s t t o o m m i i z z a a t t i i o o n n a a n n d d A A d d d d e e d d F F e e a a t t u u r r e e s s T T o o s s e e t t r r e e s s t t r r i i c c t t i i o o n n s s f f r r o o m m t t h h e e P P i i v v o o t t M M o o b b i i l l e e A A p p p p : 1.
  • Page 29: Emergency Heat Enable

    Emergency Heat Enable Emergency Heat can be enabled at the thermostat or from the Trane Pivot mobile app. N N o o t t e e : : Emergency heat is only available if your system is a heat pump.
  • Page 30: Specifications

    Specifications Specification Description Specification Description 4.15 inches x 2.65 Touch Screen Auxiliary Heat inches (4.3 inches 32°F to 70°F Display Lockout diagonal) • Heat/cool • Dual fuel Compressor Heat Configurations 5°F to 70°F • Heat only Lockout • Cooling only •...
  • Page 31: Pivot Smart Thermostat Support

    S S p p e e c c i i f f i i c c a a t t i i o o n n s s Pivot Smart Thermostat Support For issues with thermostat setup and operation, or with the Trane Pivot mobile app, contact Pivot Support (833)-222–3201.
  • Page 32 For more information, please visit trane.com or tranetechnologies.com. Trane has a policy of continuous product and product data improvement and reserves the right to change design and specifications without notice. We are committed to using environmentally conscious print practices.

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