BenQ LW500 User Manual
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BenQ LW500 User Manual

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Digital Projector
User Manual
LW500 / LW500ST / LH500
V 1.00

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Summary of Contents for BenQ LW500

  • Page 1 Digital Projector User Manual LW500 / LW500ST / LH500 V 1.00...

  • Page 2: Warranty And Copyright Information

    For other information, please visit www.BenQ.com. Copyright Copyright © 2022 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Table Of Contents

    Table of Contents Warranty and Copyright information ................2 Important safety instructions ....................4 Introduction .......................... 7 Shipping contents ............................7 Projector exterior view ..........................8 Controls and functions..........................9 Positioning your projector ....................12 Choosing a location ..........................12 Obtaining a preferred projected image size..................

  • Page 4: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 5 9. Do not place this product on an unstable cart, 12. Always place the projector on a level, stand, or table. The product may fall, horizontal surface during operation. sustaining serious damage. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.
  • Page 6 50 cm clearance from walls and free flow of air around the projector. outlet and call BenQ to have the projector - Locations where temperatures may become serviced. excessively high, such as the inside of a car with all windows rolled up.

  • Page 7: Introduction

    Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Remote control with Projector Power cord batteries Quick start guide Warranty card* Regulatory statements •...

  • Page 8: Projector Exterior View

    Projector exterior view 1. Focus ring and Zoom ring 8. Audio output jack 2. Vent (air exhaust) 9. HDMI 1 input port 3. Adjuster feet 10. HDMI 2 input port 4. Projection lens 11. USB Type A port with power charging 5.

  • Page 9: Controls And Functions

    Controls and functions Projector & Remote control All the key presses described in this document are available on the remote control or projector. 5. Arrow keys ( , POWER When the On-Screen Display (OSD) menu is Toggles the projector between standby mode activated, these keys are used as directional and on.
  • Page 10 6. SOURCE 14. SMART ECO Displays the source selection bar. Displays the Light Mode menu for selecting a suitable light source operating mode. 7. ECO BLANK 15. FREEZE Used to hide the screen picture. Freezes the projected image. Do not block the projection lens from projecting as this could cause the blocking 16.
  • Page 11 Remote control effective range The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet). Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

  • Page 12: Positioning Your Projector

    Select this location with the projector suspended upside-down in front of the screen. Purchase the upside-down from behind the screen. Note that a BenQ Projector Ceiling/Wall Mount Kit from your special rear projection screen and the BenQ dealer to mount your projector.

  • Page 13: Obtaining A Preferred Projected Image Size

    • The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio 16:10 Screen diagonal Screen Center of lens Offset Projection distance LW500 Screen size Projection distance (mm) Diagonal Min distance Max distance Offset (mm)
  • Page 14 All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
  • Page 15 All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.

  • Page 16: Mounting The Projector

    If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.

  • Page 17: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.
  • Page 18 . To correct keystoning at the bottom of the image, use . To correct keystoning at the right side of the image, use . To correct keystoning at the left side of the image, (LW500/LH500: Keystone) (LW500ST: 2D Keystone) Press...

  • Page 19: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. A/V device Audio cable HDMI cable Speakers Notebook or...
  • Page 20 Connecting audio The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s).

  • Page 21: Operation

    Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector.

  • Page 22: Using The Menus

    Using the menus The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. To access the OSD menu, press MENU on the projector or remote control. • Use the arrow keys ( / / / ) on the projector or remote control to move through the menu items. •...

  • Page 23: Securing The Projector

    Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector.

  • Page 24: Switching Input Signal

    Please write down the recall code, and contact 2. Write down the number and turn off your projector. BenQ Customer Center. 3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of Recall Code: purchase documentation to verify that you are an authorized user of the projector.

  • Page 25: Shutting Down The Projector

    • The brightness level of the projected image will change accordingly when you switch between different input signals. • For best display picture results, you should select and use an input signal which outputs at the projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting, which may cause some image distortion or loss of picture clarity.

  • Page 26: Menu Operation

    Menu System Basic menu Main menu Options 0~50~100 Brightness Aspect Ratio Auto/Real/4:3/16:9/16:10 LW500/LH500: Bright/Presentation/Spreadsheet/sRGB/ /Video/(3D)/User 1/User 2 Picture Mode LW500ST: Bright/Presentation/Golf/sRGB/ Video/(3D)/User 1/User 2 0~5~10 Volume Light Mode...
  • Page 27 Advanced menu Main menu Submenu Options LW500/LH500: Bright/Presentation/ Spreadsheet/sRGB/Video/(3D)/User 1/ User 2 Picture Mode LW500ST: Bright/Presentation/Golf/ sRGB/Video/(3D)/User 1/User 2 LW500/LH500: Presentation/ Spreadsheet/sRGB/Video Reference Mode LW500ST: Presentation/Golf/sRGB/Video 0~50~100 Brightness -50~0~50 Contrast -50~0~50 Color -50~0~50 Tint 0~15~31 Sharpness Gamma 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ Selection Color Temperature...
  • Page 28 Main menu Submenu Options Aspect Ratio Auto/Real/4:3/16:9/16:10 -40~0~40 Keystone (LW500/LH500) H: -30~0~30 2D Keystone (LW500ST) V: -30~0~30 Auto Vertical -40~0~40 Keystone 0~60 Corner Fit (LW500ST) Test Pattern On/Off Auto/Top Bottom/Frame 3D Mode Sequential/Frame Packing/Side by Side/Off 3D Sync Disable/Invert Invert...
  • Page 29 Main menu Submenu Options Front Table/Rear Table/Rear Ceiling/Front Projector Installation Ceiling Auto Source Search On/Off Light Usage Time Disable/5 min/10 min/15 min/ Blank Timer 20 min/25 min/30 min Reminder On/Off Message High Altitude Operation On/Off Mode Settings Direct Power On Signal Power On Power On/Off Settings...
  • Page 30 Bhs Ind Standby Eco/Normal Mode Standby Settings Audio Pass Off/HDMI-1/HDMI-2 Through Background BenQ/Black/Blue/Purple Background System Settings Splash Screen BenQ/Black/Blue Menu Type Basic/Advanced Menu Settings Menu Display 5 sec/10 sec/20 sec/30 sec/Always Time Mute On/Off 0~5~10 Volume Audio Settings Power On/Off On/Off...

  • Page 31: Basic Menu

    Basic menu The higher the value, the brighter the image. Adjust this control so the black areas Brightness of the image appear just as black and that detail in the dark areas is visible. There are several options to set the image's aspect ratio depending on your input signal source.
  • Page 32 The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.

  • Page 33: Advanced Menu

    Advanced menu Picture The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
  • Page 34 Gamma Selection Gamma refers to the relationship between input source and picture brightness. • 1.8/2.0/2.1/BenQ: Select these values according to your preference. • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
  • Page 35 Color Management This function provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference. • Primary Color: Selects a color from among R (Red), G (Green), B (Blue), C (Cyan), M (Magenta), or Y (Yellow).
  • Page 36 Display There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. 15:9 picture • Real: Projects an image as its original resolution and resizes it to 4:3 picture fit within the display area.
  • Page 37 This projector features a 3D function which enables you to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images. You need to wear a pair of 3D glasses to view the 3D images. •...
  • Page 38 Digital Zoom Magnifies or reduces the projected image size. After the Digital Zoom page displays, press ZOOM+/ZOOM- to reduce or magnify the image to a desired size. Press the directional arrows ( , ) on the projector or remote control to navigate the picture.
  • Page 39 Minimizes the response time between the input source and the displayed image. For the optimized latency, when Fast Mode is activated, Keystone/Aspect Ratio will return to the default settings. *Fast Mode can only be enabled for below input timing adopted by most of Fast Mode popular games: - 1080p 60Hz/120Hz/240Hz...
  • Page 40 Blank Timer Sets the image blank time when there is no action taken on the blank screen, once elapsed the image will return to the screen. If the preset time spans are not suitable for your need, select Disable. No matter Blank Timer is activated or not, you can press most of the keys on the projector or remote control to restore the picture.
  • Page 41 Disables or enables "Type A connector" 5V power output. To enable this function, USB Power select On. Select Off when PointWrite Touch Module is not in use to prevent Switch damage. Returns all of the adjustments you’ve made for the Settings menu to the factory Reset Settings preset values.
  • Page 42 Information • Native Resolution: Shows the native resolution of the projector. • Detected Resolution: Shows the native resolution of the input signal. • Source: Shows the current signal source. • Picture Mode: Shows the selected mode in the Picture menu. •...

  • Page 43: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...
  • Page 44 α 2. Equivalent Light Hour = hours α --- - × χ --- - × --- - × , if X= light source life spec of Normal mode Y= light source spec of ECO mode Z= light source spec of SmartEco mode A’...
  • Page 45 Indicators Light Status & Description Power events Stand-by mode Powering up Normal operation Normal power-down cooling Download Data abort, scaler shutdown abnormally Burn-in events Burn-in on Burn-in off Light events Light life exhausted Light error in normal operation Thermal events Fan 1 error (the actual fan speed is outside the desired speed) Fan 2 error (the actual fan speed is outside the desired speed) Temperature 1 error (over limited temperature)

  • Page 46: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If There is no power from the power cord. the power outlet has a switch, make sure that it is switched Attempting to turn the projector on again during Wait until the cooling down process has completed.

  • Page 47: Specifications

    Video signal input SD/HDTV signal input Lens Digital - HDMI x 2 LW500/LH500: F = 2.56 ~ 2.68, f = 22 ~ 24.1 mm LW500ST: F = 2.6 ~ 2.78, f = 10.2 ~ 12.24 mm Environmental Requirements Light source Operating temperature 0°C–40°C at sea level...

  • Page 48: Dimensions

    Dimensions LW500/LH500 119.6 LW500ST 238.6 119.6 Unit: mm Specifications...

  • Page 49: Timing Chart

    XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 Supported Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ Notebook 1024 x 576@60Hz 60.00 35.820 46.996 Timing BenQ Notebook 1024 x 600@65Hz 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60 45.000...
  • Page 50 • Video timings Supported 3D format Vertical Horizontal Pixel Timing Resolution Frequency Frequency Frequency Frame Frame Side by (Hz) (kHz) (MHz) Sequential Packing Bottom Side 720 (1440) x 480i 59.94 15.73 Supported 480p 720 x 480 59.94 31.47 Supported 720 (1440) x 576i 15.63 576p...

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